Business 1 - Introduction to Business » Spring 2020 » Chapter 4 Quiz

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Question #1
Obeying the law is ________ ethical behavior.
A.   essentially the same as
B.   the opposite of
C.   the first step toward
D.   unlikely to lead to
Question #2
Corporate social responsibility describes the firm's
A.   concern for the welfare of society.
B.   ability to plan for the unexpected.
C.   commitment to a management training program.
D.   exclusive responsibility to its stockholders.
Question #3
When working with international firms, U.S. businesses
A.   feel that their responsibility is limited to the United States.
B.   expect socially responsible behavior from their business partners.
C.   try to avoid judging our international business partners by U.S. standards.
D.   tend to ignore the ethics of their international partners.
Question #4
Ethical dilemmas in business
A.   often force us to choose between equally unsatisfactory alternatives.
B.   always end up bringing out the best in us.
C.   force us to make poor choices.
D.   define us as being moral absolutists or moral situationalists.
Question #5
The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are
A.   not as flexible on social issues as local employees would like them to be.
B.   responding to their stockholders' desire for profits.
C.   complying with the ethical standards of the people they employ, in the countries in which they are operating.
D.   exploiting employees by working them long hours at low pay.
Question #6
As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah's experience is an example of
A.   the need for whistleblowers abroad.
B.   social responsibility differences between similar firms, but in different countries.
C.   corporate philanthropy differences in different countries.
D.   differences in corporate social initiatives in foreign nations.
Question #7
When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known "one for one" shoe giving program, TOMS social causes are directly related to the firm's expertise of selling shoes.
A.   corporate policy
B.   social auditing
C.   corporate social initiative
D.   corporate philanthropy
Question #8
One factor causing businesses to vigorously enforce ethical standards is the
A.   fear of negative publicity.
B.   evasion of social audit measurements.
C.   desire to eliminate employee turnover.
D.   focus on criminal penalties.
Question #9
When it comes to social responsibility, some people feel that "before you can do good, you must do well." This reflects a firm's primary responsibility to its
A.   employees.
B.   investors.
C.   community
D.   customers.
Question #10
The social audit is
A.   a company report that always includes a net social contribution.
B.   a government-mandated report required of all firms that have a business license.
C.   a recent development that creates a ratio to compare a firm's corporate philanthropy to its profits.
D.   a company evaluation that measures the firm's social contributions inside and outside of the firm.
Question #11
Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of
A.   situational ethics.
B.   the Golden Rule.
C.   moral absolutes.
D.   new age realism.
Question #12
Which of the following questions can help us avoid a decision that would injure our self-esteem?
A.   Is it legal?
B.   How will it make me feel about myself?
C.   How can I avoid taking the blame?
D.   Is it balanced?
Question #13
Laws represent the standards of ________ behavior.
A.   ethical
B.   legal
C.   moral
D.   socially responsible
Question #14
A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.
A.   integrity
B.   compliance
C.   corporate responsibility
D.   social
Question #15
An ethical dilemma refers to a situation where you must
A.   choose between a correct and an incorrect option.
B.   balance the concerns of profit and legality.
C.   choose between equally unsatisfactory alternatives.
D.   treat someone unfairly.
Question #16
Which of the following is an unresolved ethical issue that surrounds global trade?
A.   Labor standards
B.   Product quality
C.   Time to market issues
D.   Transportation issues
Question #17
________ refers to standards of moral behavior.
A.   Responsibility
B.   Integrity
C.   Ethics
D.   Legality
Question #18
A recent study revealed that most Americans have
A.   strong moral values.
B.   few moral absolutes.
C.   a strong desire to do what is right.
D.   a great desire to help their community.
Question #19
Which of the following is a reason why a business should be managed ethically?
A.   Your employees demand it.
B.   There are strict global regulations require it.
C.   It's the law in the U.S.
D.   It's the right thing to do.
Question #20
The green movement
A.   is benefiting all firms financially.
B.   has created jobs.
C.   will never benefit a firm financially.
D.   is not a good strategic consideration for contemporary firms.

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