Business 1 - Introduction to Business » Spring 2020 » Chapter 4 Quiz

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Question #1
Obeying the law is ________ ethical behavior.
A.   the opposite of
B.   unlikely to lead to
C.   the first step toward
D.   essentially the same as
Question #2
Corporate social responsibility describes the firm's
A.   concern for the welfare of society.
B.   commitment to a management training program.
C.   ability to plan for the unexpected.
D.   exclusive responsibility to its stockholders.
Question #3
When working with international firms, U.S. businesses
A.   expect socially responsible behavior from their business partners.
B.   tend to ignore the ethics of their international partners.
C.   try to avoid judging our international business partners by U.S. standards.
D.   feel that their responsibility is limited to the United States.
Question #4
Ethical dilemmas in business
A.   define us as being moral absolutists or moral situationalists.
B.   force us to make poor choices.
C.   often force us to choose between equally unsatisfactory alternatives.
D.   always end up bringing out the best in us.
Question #5
The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are
A.   exploiting employees by working them long hours at low pay.
B.   complying with the ethical standards of the people they employ, in the countries in which they are operating.
C.   responding to their stockholders' desire for profits.
D.   not as flexible on social issues as local employees would like them to be.
Question #6
As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah's experience is an example of
A.   differences in corporate social initiatives in foreign nations.
B.   corporate philanthropy differences in different countries.
C.   the need for whistleblowers abroad.
D.   social responsibility differences between similar firms, but in different countries.
Question #7
When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known "one for one" shoe giving program, TOMS social causes are directly related to the firm's expertise of selling shoes.
A.   corporate policy
B.   social auditing
C.   corporate social initiative
D.   corporate philanthropy
Question #8
One factor causing businesses to vigorously enforce ethical standards is the
A.   desire to eliminate employee turnover.
B.   focus on criminal penalties.
C.   fear of negative publicity.
D.   evasion of social audit measurements.
Question #9
When it comes to social responsibility, some people feel that "before you can do good, you must do well." This reflects a firm's primary responsibility to its
A.   customers.
B.   employees.
C.   investors.
D.   community
Question #10
The social audit is
A.   a government-mandated report required of all firms that have a business license.
B.   a company evaluation that measures the firm's social contributions inside and outside of the firm.
C.   a company report that always includes a net social contribution.
D.   a recent development that creates a ratio to compare a firm's corporate philanthropy to its profits.
Question #11
Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of
A.   the Golden Rule.
B.   moral absolutes.
C.   situational ethics.
D.   new age realism.
Question #12
Which of the following questions can help us avoid a decision that would injure our self-esteem?
A.   How will it make me feel about myself?
B.   Is it balanced?
C.   Is it legal?
D.   How can I avoid taking the blame?
Question #13
Laws represent the standards of ________ behavior.
A.   legal
B.   socially responsible
C.   moral
D.   ethical
Question #14
A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.
A.   compliance
B.   social
C.   integrity
D.   corporate responsibility
Question #15
An ethical dilemma refers to a situation where you must
A.   balance the concerns of profit and legality.
B.   choose between equally unsatisfactory alternatives.
C.   treat someone unfairly.
D.   choose between a correct and an incorrect option.
Question #16
Which of the following is an unresolved ethical issue that surrounds global trade?
A.   Time to market issues
B.   Labor standards
C.   Product quality
D.   Transportation issues
Question #17
________ refers to standards of moral behavior.
A.   Ethics
B.   Integrity
C.   Legality
D.   Responsibility
Question #18
A recent study revealed that most Americans have
A.   a strong desire to do what is right.
B.   strong moral values.
C.   few moral absolutes.
D.   a great desire to help their community.
Question #19
Which of the following is a reason why a business should be managed ethically?
A.   It's the law in the U.S.
B.   Your employees demand it.
C.   It's the right thing to do.
D.   There are strict global regulations require it.
Question #20
The green movement
A.   will never benefit a firm financially.
B.   has created jobs.
C.   is not a good strategic consideration for contemporary firms.
D.   is benefiting all firms financially.

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