Business 1 - Introduction to Business » Spring 2020 » Chapter 4 Quiz

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Question #1
Obeying the law is ________ ethical behavior.
A.   the first step toward
B.   the opposite of
C.   essentially the same as
D.   unlikely to lead to
Question #2
Corporate social responsibility describes the firm's
A.   concern for the welfare of society.
B.   exclusive responsibility to its stockholders.
C.   commitment to a management training program.
D.   ability to plan for the unexpected.
Question #3
When working with international firms, U.S. businesses
A.   try to avoid judging our international business partners by U.S. standards.
B.   tend to ignore the ethics of their international partners.
C.   expect socially responsible behavior from their business partners.
D.   feel that their responsibility is limited to the United States.
Question #4
Ethical dilemmas in business
A.   force us to make poor choices.
B.   always end up bringing out the best in us.
C.   often force us to choose between equally unsatisfactory alternatives.
D.   define us as being moral absolutists or moral situationalists.
Question #5
The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are
A.   complying with the ethical standards of the people they employ, in the countries in which they are operating.
B.   responding to their stockholders' desire for profits.
C.   not as flexible on social issues as local employees would like them to be.
D.   exploiting employees by working them long hours at low pay.
Question #6
As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah's experience is an example of
A.   corporate philanthropy differences in different countries.
B.   differences in corporate social initiatives in foreign nations.
C.   social responsibility differences between similar firms, but in different countries.
D.   the need for whistleblowers abroad.
Question #7
When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known "one for one" shoe giving program, TOMS social causes are directly related to the firm's expertise of selling shoes.
A.   corporate policy
B.   corporate philanthropy
C.   social auditing
D.   corporate social initiative
Question #8
One factor causing businesses to vigorously enforce ethical standards is the
A.   desire to eliminate employee turnover.
B.   fear of negative publicity.
C.   focus on criminal penalties.
D.   evasion of social audit measurements.
Question #9
When it comes to social responsibility, some people feel that "before you can do good, you must do well." This reflects a firm's primary responsibility to its
A.   customers.
B.   employees.
C.   investors.
D.   community
Question #10
The social audit is
A.   a company evaluation that measures the firm's social contributions inside and outside of the firm.
B.   a government-mandated report required of all firms that have a business license.
C.   a company report that always includes a net social contribution.
D.   a recent development that creates a ratio to compare a firm's corporate philanthropy to its profits.
Question #11
Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of
A.   situational ethics.
B.   new age realism.
C.   moral absolutes.
D.   the Golden Rule.
Question #12
Which of the following questions can help us avoid a decision that would injure our self-esteem?
A.   Is it legal?
B.   Is it balanced?
C.   How can I avoid taking the blame?
D.   How will it make me feel about myself?
Question #13
Laws represent the standards of ________ behavior.
A.   socially responsible
B.   ethical
C.   moral
D.   legal
Question #14
A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.
A.   compliance
B.   social
C.   corporate responsibility
D.   integrity
Question #15
An ethical dilemma refers to a situation where you must
A.   balance the concerns of profit and legality.
B.   choose between equally unsatisfactory alternatives.
C.   choose between a correct and an incorrect option.
D.   treat someone unfairly.
Question #16
Which of the following is an unresolved ethical issue that surrounds global trade?
A.   Product quality
B.   Time to market issues
C.   Transportation issues
D.   Labor standards
Question #17
________ refers to standards of moral behavior.
A.   Responsibility
B.   Integrity
C.   Legality
D.   Ethics
Question #18
A recent study revealed that most Americans have
A.   strong moral values.
B.   a strong desire to do what is right.
C.   few moral absolutes.
D.   a great desire to help their community.
Question #19
Which of the following is a reason why a business should be managed ethically?
A.   There are strict global regulations require it.
B.   It's the law in the U.S.
C.   It's the right thing to do.
D.   Your employees demand it.
Question #20
The green movement
A.   is benefiting all firms financially.
B.   is not a good strategic consideration for contemporary firms.
C.   has created jobs.
D.   will never benefit a firm financially.

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