Business 1 - Introduction to Business » Spring 2020 » Chapter 4 Quiz

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Question #1
Obeying the law is ________ ethical behavior.
A.   essentially the same as
B.   the first step toward
C.   the opposite of
D.   unlikely to lead to
Question #2
Corporate social responsibility describes the firm's
A.   commitment to a management training program.
B.   ability to plan for the unexpected.
C.   exclusive responsibility to its stockholders.
D.   concern for the welfare of society.
Question #3
When working with international firms, U.S. businesses
A.   tend to ignore the ethics of their international partners.
B.   expect socially responsible behavior from their business partners.
C.   feel that their responsibility is limited to the United States.
D.   try to avoid judging our international business partners by U.S. standards.
Question #4
Ethical dilemmas in business
A.   define us as being moral absolutists or moral situationalists.
B.   force us to make poor choices.
C.   always end up bringing out the best in us.
D.   often force us to choose between equally unsatisfactory alternatives.
Question #5
The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are
A.   complying with the ethical standards of the people they employ, in the countries in which they are operating.
B.   not as flexible on social issues as local employees would like them to be.
C.   responding to their stockholders' desire for profits.
D.   exploiting employees by working them long hours at low pay.
Question #6
As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah's experience is an example of
A.   corporate philanthropy differences in different countries.
B.   social responsibility differences between similar firms, but in different countries.
C.   the need for whistleblowers abroad.
D.   differences in corporate social initiatives in foreign nations.
Question #7
When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known "one for one" shoe giving program, TOMS social causes are directly related to the firm's expertise of selling shoes.
A.   corporate social initiative
B.   corporate philanthropy
C.   corporate policy
D.   social auditing
Question #8
One factor causing businesses to vigorously enforce ethical standards is the
A.   evasion of social audit measurements.
B.   fear of negative publicity.
C.   focus on criminal penalties.
D.   desire to eliminate employee turnover.
Question #9
When it comes to social responsibility, some people feel that "before you can do good, you must do well." This reflects a firm's primary responsibility to its
A.   investors.
B.   customers.
C.   employees.
D.   community
Question #10
The social audit is
A.   a government-mandated report required of all firms that have a business license.
B.   a company evaluation that measures the firm's social contributions inside and outside of the firm.
C.   a company report that always includes a net social contribution.
D.   a recent development that creates a ratio to compare a firm's corporate philanthropy to its profits.
Question #11
Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of
A.   moral absolutes.
B.   situational ethics.
C.   the Golden Rule.
D.   new age realism.
Question #12
Which of the following questions can help us avoid a decision that would injure our self-esteem?
A.   How can I avoid taking the blame?
B.   Is it balanced?
C.   Is it legal?
D.   How will it make me feel about myself?
Question #13
Laws represent the standards of ________ behavior.
A.   ethical
B.   legal
C.   socially responsible
D.   moral
Question #14
A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.
A.   compliance
B.   social
C.   corporate responsibility
D.   integrity
Question #15
An ethical dilemma refers to a situation where you must
A.   balance the concerns of profit and legality.
B.   choose between a correct and an incorrect option.
C.   treat someone unfairly.
D.   choose between equally unsatisfactory alternatives.
Question #16
Which of the following is an unresolved ethical issue that surrounds global trade?
A.   Product quality
B.   Labor standards
C.   Transportation issues
D.   Time to market issues
Question #17
________ refers to standards of moral behavior.
A.   Ethics
B.   Integrity
C.   Responsibility
D.   Legality
Question #18
A recent study revealed that most Americans have
A.   a great desire to help their community.
B.   strong moral values.
C.   a strong desire to do what is right.
D.   few moral absolutes.
Question #19
Which of the following is a reason why a business should be managed ethically?
A.   Your employees demand it.
B.   There are strict global regulations require it.
C.   It's the law in the U.S.
D.   It's the right thing to do.
Question #20
The green movement
A.   will never benefit a firm financially.
B.   is benefiting all firms financially.
C.   has created jobs.
D.   is not a good strategic consideration for contemporary firms.

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