Business 1 - Introduction to Business » Spring 2020 » Chapter 11 Quiz

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Question #1
It is sometimes advantageous to hire from within because it ________.
A.   eliminates the need to meet affirmative action regulations.
B.   is less costly, and helps maintain employee morale.
C.   ensures that the best qualified person gets the job.
D.   allows the firm to effectively use the "employment at will" strategy.
Question #2
Daphne, an HR manager at Superior Senior Services, needs to know how many current employees have certain types of skills and training to perform new services the company wants to offer. A document that would help Daphne answer this question is the firm's
A.   human resource inventory.
B.   strategic plan.
C.   social audit.
D.   organization chart.
Question #3
As Eddie scanned the employment opportunities on LinkedIn, he speculated that he might not qualify for some of the jobs. Eddie was concerned that his educational credentials and skills might not be compatible with the ________ for many of today's available jobs.
A.   job descriptions
B.   job specifications
C.   job analyses
D.   job data base
Question #4
Once the job description and job specifications were written for a new marketing assistant position in his department, Eric called his HR specialist to proceed with the next step in the process of making a successful hire. After providing a timeframe for qualified persons to apply for the job, the next step in the selection process is best described as
A.   establishing trial and probationary periods.
B.   conducting initial and follow-up interviews.
C.   obtaining results from physical exams.
D.   conducting background investigations.
Question #5
Which of the following is an essential element of a job description?
A.   the age of the person that should hold the job
B.   the responsibilities and working conditions
C.   the skills required to hold the position
D.   the minimum educational qualifications workers must have to fill the position
Question #6
One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that
A.   such workers usually are more loyal to the firm.
B.   most labor laws only apply to full-time workers, so there are fewer legal hassles associated with hiring temporary workers.
C.   it enables them to avoid the prohibitively high costs associated with terminating employees.
D.   the government provides strong tax incentives to hire temporary workers.
Question #7
Computer and robotics training is sometimes performed in a nearby classroom-type setting. We refer to this near-the-job-training as
A.   orienteering.
B.   mentoring.
C.   vestibule training.
D.   apprenticeship training.
Question #8
Martin works for Epic Electronics, a sophisticated electronic equipment company. Martin is happy to see that the value of company stock has reached $53 per share, because certain employees (including himself) have the opportunity to buy a given number of shares of its stock for $25 per share for the next year regardless of how high the market price goes. Epic Electronics is offering some employees a
A.   stock option plan.
B.   stock reinvestment plan.
C.   stock annuity plan.
D.   stock dividend
Question #9
Advertisements, public and private employment agencies, and college placement bureaus are all ________ sources that human resource managers can use in the recruiting efforts.
A.   passive
B.   secondary
C.   back-up
D.   external
Question #10
Epic Electronics requires all employees who work as research specialists in its electrical engineering department to have a minimum of a bachelor's degree in electrical engineering (BSEE). This educational requirement would most likely be stated in the job ________ for this position.
A.   description
B.   specification
C.   designation
D.   analysis
Question #11
The Equal Employment Opportunity Act gave the Equal Employment Opportunity Commission the authority to
A.   issue guidelines for employer conduct in administering equal employment opportunity programs.
B.   set salary schedules for protected groups.
C.   prevent firms from firing workers based on union affiliation.
D.   require firms to pay women and minority workers more than white males for the same work.
Question #12
At Safety First Seat Belts, new workers are immediately assigned to jobs. They learn by doing the actual work and by watching longer-term employees. This company uses a policy of
A.   vertical assimilation.
B.   on-the-job training.
C.   vestibule training.
D.   operational apprenticeships.
Question #13
As a project manager for a large construction company, Shaun decided to make the performance appraisal process as painless as possible for his crew. He spent a considerable amount of time creating performance standards he felt were reasonable, and after six months' time, he scheduled individual appointments with each worker to discuss strengths and weaknesses and areas that needed improvement according to the standards he privately set. Some employees were sent to vestibule training, and one even got a promotion with additional compensation. What did he fail to do correctly?
A.   Dismiss at least 10% of the work crew.
B.   Provide a pleasant environment for the appraisal such as a restaurant setting.
C.   Copy the HR department on all the results, within 24 hours of each appraisal.
D.   Communicate the performance standards to the employees so they know what is expected.
Question #14
A ________ is a check of a potential employee's work record, academic record, credit history, and recommendations.
A.   character review
B.   background investigation
C.   personality profile
D.   fidelity appraisal
Question #15
In 2011, Congress passed the Americans with Disabilities Amendments Act. What was the scope of the changes?
A.   This law decreased the fine for businesses that do not employ disabled persons but followed through with a tax break for businesses who hire disabled citizens.
B.   In light of so many soldiers coming back from the war, the amendment re-focused disabilities to include only physical disabilities.
C.   This law placed added emphasis on the hiring of employees with "visible" disabilities.
D.   The amendment widened the scope of what disabilities are covered under the act.
Question #16
A fringe benefit plan where employees choose the package of benefits they want up to a certain dollar amount is called a ________ plan.
A.   flexible spending
B.   variable lifestyle
C.   401K
D.   cafeteria-style
Question #17
In coming years, high-tech growth areas such as computer technology, biotechnology, and robotics are likely to experience a
A.   stable equilibrium in the labor market.
B.   shortage of skilled labor.
C.   surplus of labor.
D.   significant decline in market demand, leading to a stagnant labor market.
Question #18
The ________, which is developed from the previous four steps of the human resource planning process, addresses how the firm will accomplish a wide array of human resource functions such as recruiting, selecting, training and developing, appraising, compensating, and scheduling its employees.
A.   tactical plan
B.   Gantt chart
C.   strategic plan
D.   job specification
Question #19
Which of the following statements about performance appraisals is the most accurate?
A.   Most employees have a good understanding of the standards they are expected to meet, even if their managers do not explicitly communicate these standards.
B.   Performance standards do not have to be measurable in order to be effective.
C.   The discussion of the results of a performance evaluation with an employee should allow the employee an opportunity to make suggestions about how to improve on current procedures.
D.   The most difficult step of a performance appraisal is almost always the actual evaluation of the employee's performance.

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