Business 1 - Introduction to Business » Spring 2020 » Chapter 14 Quiz

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Question #1
Which of the following refers to how quickly or easily a given brand name comes to mind when a product category is mentioned?
A.   brand awareness
B.   brand loyalty
C.   brand equity
D.   brand insistence
Question #2
Barker Brothers Pens utilizes a strategy of low-priced pens to attract customers and discourage competition. This represents a ________ strategy.
A.   high-low
B.   skimming
C.   bundling
D.   penetration
Question #3
Products that carry the name of a distributor or a retailer instead of the manufacturer's name are called
A.   equity brands.
B.   knockoff brands.
C.   dealer (private) brands.
D.   generic brands.
Question #4
Which of the following products would most likely be classified as a specialty good or service?
A.   a microwave oven
B.   a sports coat, slacks, and tie
C.   a car insurance policy
D.   a limited-edition print signed by the artist
Question #5
Andrea lives in southern Mississippi where winters are normally fairly mild. Last January, during an unusually cold spell, the water pipes in her house froze and burst. She looked online to find a plumber who was able to come out and repair the pipes the same day. Prior to the frozen pipes, the plumber's services represented a(n)
A.   specialty service
B.   convenience service.
C.   unsought service.
D.   industrial service.
Question #6
Eliza, a collector of fine art, particularly loves paintings. She has been looking for an original Jackson Pollack painting for months and has said that she is willing to go to extraordinary efforts to acquire this painting for her collection. Clearly this painting represents a ________ good for Eliza.
A.   unsought
B.   shopping
C.   luxury
D.   specialty
Question #7
Winter Cool Mints is a new brand of breath fresheners. The company knows product location is very important since consumers desire to buy this type product with a minimum of effort. Winter Cool Mints represent a
A.   shopping good.
B.   convenience good.
C.   industrial good.
D.   specialty good.
Question #8
An advertisement for the Xerox Corporation encourages customers to say, "Copy it" rather than "Xerox it." This indicates that Xerox is fearful that its brand name might become a(n)
A.   generic name.
B.   equity name.
C.   public domain good.
D.   private brand.
Question #9
Which of the following is a relevant criterion for the product screening process?
A.   the stage of the product life cycle
B.   production capacity of competitors
C.   sales forecasts for the product
D.   profit potential
Question #10
The box, Playing the Name Game explains
A.   how it is important for businesses to play a name game with their customers. A company should produce a product and give it a different name in each country where it is sold.
B.   how the positive appeal of a name can go a long way.
C.   the importance of reality TV, and the various TV programs that have become international phenomena.
D.   the procedure a business goes through to register its domain name.
Question #11
The degree to which customers are satisfied and are committed to future purchases of a desired brand is called
A.   brand awareness.
B.   brand relations.
C.   brand intensity.
D.   brand loyalty.
Question #12
Marshall Manufacturing acquired several pieces of expensive heavy machinery it intends to use in its operations. As an industrial good, this heavy machinery represents
A.   a shopping good.
B.   accessory equipment.
C.   an installation.
D.   an intermediate good.
Question #13
Mini-Case Gourmet Pets is an innovative competitor in the billion-dollar pet food industry. In fact, two of its products, Kitty Sirloin and McDog T-bone, each claim over a 30% share in their market segments. The company has done detailed research and discovered that, for a growing number of pet owners, the family pet serves as a baby substitute. These owners tend to pamper their pets, and are very discriminating in what they purchase. With this in mind, the company has put a great deal of effort into developing a new dog food: Prime Cuts. The new product is packaged in a resealable, microwaveable container and can be purchased in a variety of flavors (including Western BBQ, Teriyaki, Australian Outback, and Hickory Smoked). Gourmet Pets promotes the product as far superior to "average" dog foods, even though the quality of meat and nutrient content of the food are virtually identical to many other brands. The company faces no competition in this market segment so it plans to charge a high price for the product. Gourmet Pets is interested in computing the break-even point for its new product Prime Cuts. The fixed costs of adding this product to the product line amounts to $20,000. Variable costs to produce one package of Prime Cuts are $2. Prime Cuts will sell for $6 per package. The break-even point would be
A.   900 units.
B.   There is not enough information to find the correct answer.
C.   5,000 units.
D.   2,800 units.
Question #14
________ involves designing a product so that it satisfies customers and meets the profit margins desired by the firm.
A.   Cost-based pricing
B.   Price leadership
C.   Price discrimination
D.   Target costing
Question #15
Producers often use ________ as a primary basis for setting prices on the goods and services they offer the public.
A.   quotas
B.   costs
C.   market share
D.   tariffs
Question #16
At the break-even point
A.   total revenue is equal to total cost.
B.   profits are maximized.
C.   target profit is achieved.
D.   variable costs are equal to total fixed costs.
Question #17
Brody asks you to calculate the break-even point for his firm. You respond that you will need the following information
A.   total fixed costs, selling price per unit, and variable costs per unit.
B.   forecasted sales volume, operating expenses, and asset values.
C.   the values for all assets and liabilities.
D.   sales revenue and total liabilities.
Question #18
Rosalita's and Antonio's are Mexican restaurant chains. Each restaurant offers similar items on their menus. However, Antonio's restaurants are positioned in the market as elegant establishments with high prices. Rosalita's, on the other hand, are located in middle-class neighborhoods, with a casual atmosphere that welcomes families with young children. The prices at Rosalita's are in the moderate range. When evaluating the marketing strategies used by these restaurants, we can conclude that
A.   Fernando's has chosen a shopping good strategy.
B.   their target markets differ, with one intended to appeal to the industrial market, and the other designed to attract the consumer market.
C.   both practice product mix effectiveness.
D.   they utilize product differentiation.
Question #19
Which of the following is a popular pricing objective?
A.   increasing sales
B.   achieving less market share
C.   increasing brand awareness
D.   fixing prices among competitors
Question #20
According to the product life cycle model, sales are expected to peak in the ________ stage.
A.   maturity
B.   growth
C.   commercialization
D.   introduction

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