Business 1 - Introduction to Business » Spring 2020 » Chapter 14 Quiz

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Question #1
Which of the following refers to how quickly or easily a given brand name comes to mind when a product category is mentioned?
A.   brand awareness
B.   brand equity
C.   brand loyalty
D.   brand insistence
Question #2
Barker Brothers Pens utilizes a strategy of low-priced pens to attract customers and discourage competition. This represents a ________ strategy.
A.   penetration
B.   high-low
C.   bundling
D.   skimming
Question #3
Products that carry the name of a distributor or a retailer instead of the manufacturer's name are called
A.   equity brands.
B.   knockoff brands.
C.   dealer (private) brands.
D.   generic brands.
Question #4
Which of the following products would most likely be classified as a specialty good or service?
A.   a limited-edition print signed by the artist
B.   a sports coat, slacks, and tie
C.   a microwave oven
D.   a car insurance policy
Question #5
Andrea lives in southern Mississippi where winters are normally fairly mild. Last January, during an unusually cold spell, the water pipes in her house froze and burst. She looked online to find a plumber who was able to come out and repair the pipes the same day. Prior to the frozen pipes, the plumber's services represented a(n)
A.   unsought service.
B.   convenience service.
C.   industrial service.
D.   specialty service
Question #6
Eliza, a collector of fine art, particularly loves paintings. She has been looking for an original Jackson Pollack painting for months and has said that she is willing to go to extraordinary efforts to acquire this painting for her collection. Clearly this painting represents a ________ good for Eliza.
A.   shopping
B.   luxury
C.   unsought
D.   specialty
Question #7
Winter Cool Mints is a new brand of breath fresheners. The company knows product location is very important since consumers desire to buy this type product with a minimum of effort. Winter Cool Mints represent a
A.   specialty good.
B.   shopping good.
C.   convenience good.
D.   industrial good.
Question #8
An advertisement for the Xerox Corporation encourages customers to say, "Copy it" rather than "Xerox it." This indicates that Xerox is fearful that its brand name might become a(n)
A.   equity name.
B.   private brand.
C.   public domain good.
D.   generic name.
Question #9
Which of the following is a relevant criterion for the product screening process?
A.   the stage of the product life cycle
B.   profit potential
C.   sales forecasts for the product
D.   production capacity of competitors
Question #10
The box, Playing the Name Game explains
A.   how it is important for businesses to play a name game with their customers. A company should produce a product and give it a different name in each country where it is sold.
B.   the procedure a business goes through to register its domain name.
C.   how the positive appeal of a name can go a long way.
D.   the importance of reality TV, and the various TV programs that have become international phenomena.
Question #11
The degree to which customers are satisfied and are committed to future purchases of a desired brand is called
A.   brand awareness.
B.   brand loyalty.
C.   brand intensity.
D.   brand relations.
Question #12
Marshall Manufacturing acquired several pieces of expensive heavy machinery it intends to use in its operations. As an industrial good, this heavy machinery represents
A.   a shopping good.
B.   an intermediate good.
C.   an installation.
D.   accessory equipment.
Question #13
Mini-Case Gourmet Pets is an innovative competitor in the billion-dollar pet food industry. In fact, two of its products, Kitty Sirloin and McDog T-bone, each claim over a 30% share in their market segments. The company has done detailed research and discovered that, for a growing number of pet owners, the family pet serves as a baby substitute. These owners tend to pamper their pets, and are very discriminating in what they purchase. With this in mind, the company has put a great deal of effort into developing a new dog food: Prime Cuts. The new product is packaged in a resealable, microwaveable container and can be purchased in a variety of flavors (including Western BBQ, Teriyaki, Australian Outback, and Hickory Smoked). Gourmet Pets promotes the product as far superior to "average" dog foods, even though the quality of meat and nutrient content of the food are virtually identical to many other brands. The company faces no competition in this market segment so it plans to charge a high price for the product. Gourmet Pets is interested in computing the break-even point for its new product Prime Cuts. The fixed costs of adding this product to the product line amounts to $20,000. Variable costs to produce one package of Prime Cuts are $2. Prime Cuts will sell for $6 per package. The break-even point would be
A.   5,000 units.
B.   900 units.
C.   2,800 units.
D.   There is not enough information to find the correct answer.
Question #14
________ involves designing a product so that it satisfies customers and meets the profit margins desired by the firm.
A.   Target costing
B.   Price discrimination
C.   Price leadership
D.   Cost-based pricing
Question #15
Producers often use ________ as a primary basis for setting prices on the goods and services they offer the public.
A.   quotas
B.   tariffs
C.   costs
D.   market share
Question #16
At the break-even point
A.   variable costs are equal to total fixed costs.
B.   target profit is achieved.
C.   profits are maximized.
D.   total revenue is equal to total cost.
Question #17
Brody asks you to calculate the break-even point for his firm. You respond that you will need the following information
A.   forecasted sales volume, operating expenses, and asset values.
B.   the values for all assets and liabilities.
C.   sales revenue and total liabilities.
D.   total fixed costs, selling price per unit, and variable costs per unit.
Question #18
Rosalita's and Antonio's are Mexican restaurant chains. Each restaurant offers similar items on their menus. However, Antonio's restaurants are positioned in the market as elegant establishments with high prices. Rosalita's, on the other hand, are located in middle-class neighborhoods, with a casual atmosphere that welcomes families with young children. The prices at Rosalita's are in the moderate range. When evaluating the marketing strategies used by these restaurants, we can conclude that
A.   they utilize product differentiation.
B.   both practice product mix effectiveness.
C.   their target markets differ, with one intended to appeal to the industrial market, and the other designed to attract the consumer market.
D.   Fernando's has chosen a shopping good strategy.
Question #19
Which of the following is a popular pricing objective?
A.   fixing prices among competitors
B.   achieving less market share
C.   increasing brand awareness
D.   increasing sales
Question #20
According to the product life cycle model, sales are expected to peak in the ________ stage.
A.   commercialization
B.   growth
C.   maturity
D.   introduction

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