Business 1 - Introduction to Business » Spring 2020 » Chapter 15 Quiz

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Question #1
Edwin, an employee at an auto assembly plant for a U.S. auto manufacturer, manages a group of employees who measure the quality of parts that arrive on rail cars from Mexico and other countries. As a receiver of auto parts from other suppliers, Edwin works in
A.   direct mail operations.
B.   a corporate distribution system.
C.   supply chain management.
D.   third-party logistics.
Question #2
________ are merchant wholesalers who perform all of the distribution functions.
A.   Intensive contact wholesalers
B.   Total-capacity wholesalers
C.   Full-service wholesalers
D.   Retailers
Question #3
A(n) ________ distribution strategy uses only one retail outlet in a given geographic area.
A.   exclusive
B.   restrictive
C.   selective
D.   solitary
Question #4
Logistics is concerned
A.   only with the flow of information, not the flow of materials and products.
B.   only with the flow of finished goods from the producer to the final consumer.
C.   with the flow of materials to the manufacturer and with the flow of finished products to the consumer, but not with the flow of information.
D.   with flows of materials, finished products, and information.
Question #5
A(n) ________ sells general merchandise directly from the manufacturer at a discount; items may be discontinued or have certain product flaws.
A.   specialty store
B.   outlet store
C.   department store
D.   discount store
Question #6
________ means selling goods and services to ultimate consumers over the Internet.
A.   E-selling
B.   Online retailing
C.   B2B distribution
D.   Intercommerce
Question #7
Annie, a marketing manager, is worried her firm is doing a poor job of managing the movement of finished products to the final consumer. If she is right, the company should work to improve its
A.   materials handling.
B.   administered support system.
C.   coordination of its freight forwarders.
D.   outbound logistics.
Question #8
Which of the following activities is most likely to be performed by someone responsible for supply chain management?
A.   developing an effective advertising campaign for a particular line of products
B.   establishing a budget for the firm's next fiscal year
C.   finding ways to handle the return of goods and recycled materials
D.   holding focus groups to learn what consumers want in new products
Question #9
Discount stores owe much of their success to a competitive strategy based on
A.   a wide selection in a limited number of categories of goods.
B.   low prices.
C.   special credit arrangements.
D.   extra service.
Question #10
Mini-Case "We've got a number of important issues to discuss today," began Dee Stribyute as she opened the weekly marketing manager's meeting for Lite Bite Foods. Lite Bite is a producer of low fat, low calorie snack foods. The other managers attending the meeting were her two top assistants, Mark Etter and Rhea Taylor. "First, sales were hurt last year when we had to recall our almond chocolate bars because of concerns about contaminated ingredients. We've got our work cut out for us to recover from that setback. Many stores quit carrying our products, and even the ones that continued to do so put less emphasis on displaying and promoting them. We've got to get our products into as many stores as possible. Consumers shouldn't have to go all over town trying to find our snacks. We also need to make sure that our products are displayed and promoted in a way that attracts attention." Dee looked at her assistants, and saw that they seemed ready to make some proposals. However, she decided to get another important issue out on the table before stopping to discuss solutions, so she continued with her comments. "The other big concern is the cost of moving our goods. Distribution costs are a major part of the overall cost of selling our goods. What can we do to make the flow of products from our kitchens to our ultimate consumers more efficient?" Having laid out her concerns, Dee sat down at the head of the table, saying to her assistants, "O.K. guys, I'm ready for suggestions." Dee's comments about the need to get Lite Bite products into additional retail outlets suggests the company wants to use a(n)
A.   multilevel marketing strategy.
B.   intermodal distribution network.
C.   intensive distribution strategy.
D.   selective distribution strategy.
Question #11
________ would probably be distributed using an intensive strategy.
A.   Magazines
B.   HDTVs
C.   Men's suits
D.   Tablets
Question #12
A(n) ________ consists of the marketing intermediaries that transport and store goods as they move through their path from producer to final user.
A.   input-output matrix
B.   channel of distribution
C.   marketing network
D.   mode of distribution
Question #13
Placing ads in newspapers and having knowledgeable salespeople to answer customers' questions are ways marketing intermediaries can provide
A.   time utility.
B.   information utility.
C.   form utility.
D.   possession utility.
Question #14
________ utility adds value to goods by having them available where people want them.
A.   Geographic
B.   Location specific
C.   Spatial
D.   Place
Question #15
Companies who send salespeople to customers' homes or places of work are making use of ________ selling.
A.   nonretail
B.   downline
C.   point of contact
D.   direct
Question #16
Mini-Case "We've got a number of important issues to discuss today," began Dee Stribyute as she opened the weekly marketing manager's meeting for Lite Bite Foods. Lite Bite is a producer of low fat, low calorie snack foods. The other managers attending the meeting were her two top assistants, Mark Etter and Rhea Taylor. "First, sales were hurt last year when we had to recall our almond chocolate bars because of concerns about contaminated ingredients. We've got our work cut out for us to recover from that setback. Many stores quit carrying our products, and even the ones that continued to do so put less emphasis on displaying and promoting them. We've got to get our products into as many stores as possible. Consumers shouldn't have to go all over town trying to find our snacks. We also need to make sure that our products are displayed and promoted in a way that attracts attention." Dee looked at her assistants, and saw that they seemed ready to make some proposals. However, she decided to get another important issue out on the table before stopping to discuss solutions, so she continued with her comments. "The other big concern is the cost of moving our goods. Distribution costs are a major part of the overall cost of selling our goods. What can we do to make the flow of products from our kitchens to our ultimate consumers more efficient?" Having laid out her concerns, Dee sat down at the head of the table, saying to her assistants, "O.K. guys, I'm ready for suggestions." Dee's suggestion that the company needed more control over the way its products were displayed, priced, and promoted prompted a lot of discussion. Mark suggested that the company should manage these marketing functions for its products at the retail outlets. Mark appears to be suggesting that Lite Bite use a(n)
A.   franchise arrangement.
B.   manufacturer-sponsored marketing chain.
C.   corporate distribution system.
D.   administered distribution system.
Question #17
Though vending machines can sell just about anything, they are most often used to sell
A.   convenience goods.
B.   inferior goods.
C.   shopping goods.
D.   specialty goods.
Question #18
The two basic types of warehouses are
A.   storage and distribution.
B.   railside and portside.
C.   seasonal and long term.
D.   public and private.
Question #19
Currently, in the United States the greatest volume of goods and services is shipped by
A.   water.
B.   trucks and vans.
C.   rail.
D.   pipelines.
Question #20
________ shipping uses several different modes of transportation to complete a single long-distance movement of freight.
A.   Intermodal
B.   Multilevel
C.   LAST (land-air-sea transport)
D.   Flexmode

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