Busad 110 - Human Relations in Business » Fall 2020 » Chapter 7 and 8 Quiz

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Question #1
During decision making, a blind spot will often lead to
A.   hesitancy in coming to a conclusion.
B.   multiple analyses of the alternatives.
C.   an over-emphasis on rational analysis.
D.   distorted vision and impaired judgment.
Question #2
An advantage of group problem solving is that if often leads to
A.   better acceptance of the decision.
B.   more rapid decisions than individual problem solving.
C.   political approaches to decision making.
D.   low commitment to implementing the decision.
Question #3
In brainstorming, how should the group handle a seemingly outlandish idea?
A.   Welcome it.
B.   Loudly discourage its originator.
C.   Ask for clarification
D.   Ask that it be put in writing.
Question #4
A consequence noted of stand-up meetings is that participants are likely to
A.   be more charitable toward ineffective members.
B.   think that the meeting is not serious.
C.   wind up sitting on the floor after a few minutes.
D.   be more alert.
Question #5
Josh is an effective meeting participant, so during a meeting, he is likely to
A.   avoid compromise solutions.
B.   be prepared, having studied support materials in advance of the meeting.
C.   sit silently and let others do the talking.
D.   engage in sidebar conversations quietly.
Question #6
The true meaning of valuing diversity is to
A.   be able to joke about how others are different than you.
B.   establish quotas for hiring and promoting minority group members.
C.   respect and enjoy a wide range of cultural and individual differences.
D.   tolerate and treat fairly people from many different groups.
Question #7
Larry wants to be politically correct, so when introducing Janis Stewart, the vice president of marketing in his company to friends at a party, he says, "I would like you to meet Janis Stewart,
A.   the highest placed girl in our company."
B.   our woman vice president of marketing."
C.   one of the best female minds in marketing."
D.   our vice president of marketing."
Question #8
A particularly sensitive part of cross-cultural differences in etiquette is to observe
A.   whether or not a smile is appropriate.
B.   whether or not it is appropriate to say "Thank you."
C.   to what extent your clothing should match that of the work associate from the other culture.
D.   what type of physical touching is acceptable.
Question #9
A subtle concern about overcoming potential cross-cultural communication barriers is that certain
A.   hair styles may offend people in the other culture.
B.   types of smiles might be offensive.
C.   key words might be unacceptable in the other culture.
D.   shades of finger nail paint might be offensive to members of another culture.
Question #10
An important goal of a diversity training program is to
A.   achieve minority hiring quotas.
B.   market products to ethnic groups more effectively.
C.   help employees deal more effectively with people of different cultures.
D.   move women and minorities into managerial positions more quickly.

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