Busad 110 - Human Relations in Business » Fall 2020 » Chapter 7 and 8 Quiz

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Question #1
During decision making, a blind spot will often lead to
A.   an over-emphasis on rational analysis.
B.   hesitancy in coming to a conclusion.
C.   distorted vision and impaired judgment.
D.   multiple analyses of the alternatives.
Question #2
An advantage of group problem solving is that if often leads to
A.   political approaches to decision making.
B.   low commitment to implementing the decision.
C.   more rapid decisions than individual problem solving.
D.   better acceptance of the decision.
Question #3
In brainstorming, how should the group handle a seemingly outlandish idea?
A.   Ask for clarification
B.   Ask that it be put in writing.
C.   Loudly discourage its originator.
D.   Welcome it.
Question #4
A consequence noted of stand-up meetings is that participants are likely to
A.   be more alert.
B.   wind up sitting on the floor after a few minutes.
C.   be more charitable toward ineffective members.
D.   think that the meeting is not serious.
Question #5
Josh is an effective meeting participant, so during a meeting, he is likely to
A.   engage in sidebar conversations quietly.
B.   be prepared, having studied support materials in advance of the meeting.
C.   sit silently and let others do the talking.
D.   avoid compromise solutions.
Question #6
The true meaning of valuing diversity is to
A.   be able to joke about how others are different than you.
B.   respect and enjoy a wide range of cultural and individual differences.
C.   tolerate and treat fairly people from many different groups.
D.   establish quotas for hiring and promoting minority group members.
Question #7
Larry wants to be politically correct, so when introducing Janis Stewart, the vice president of marketing in his company to friends at a party, he says, "I would like you to meet Janis Stewart,
A.   our woman vice president of marketing."
B.   one of the best female minds in marketing."
C.   our vice president of marketing."
D.   the highest placed girl in our company."
Question #8
A particularly sensitive part of cross-cultural differences in etiquette is to observe
A.   to what extent your clothing should match that of the work associate from the other culture.
B.   what type of physical touching is acceptable.
C.   whether or not it is appropriate to say "Thank you."
D.   whether or not a smile is appropriate.
Question #9
A subtle concern about overcoming potential cross-cultural communication barriers is that certain
A.   hair styles may offend people in the other culture.
B.   key words might be unacceptable in the other culture.
C.   shades of finger nail paint might be offensive to members of another culture.
D.   types of smiles might be offensive.
Question #10
An important goal of a diversity training program is to
A.   help employees deal more effectively with people of different cultures.
B.   market products to ethnic groups more effectively.
C.   achieve minority hiring quotas.
D.   move women and minorities into managerial positions more quickly.

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