Busad 110 - Human Relations in Business » Fall 2020 » Chapter 7 and 8 Quiz

Need help with your exam preparation?

Existing Quiz Clients Login here
Question #1
During decision making, a blind spot will often lead to
A.   an over-emphasis on rational analysis.
B.   multiple analyses of the alternatives.
C.   hesitancy in coming to a conclusion.
D.   distorted vision and impaired judgment.
Question #2
An advantage of group problem solving is that if often leads to
A.   more rapid decisions than individual problem solving.
B.   better acceptance of the decision.
C.   low commitment to implementing the decision.
D.   political approaches to decision making.
Question #3
In brainstorming, how should the group handle a seemingly outlandish idea?
A.   Loudly discourage its originator.
B.   Ask for clarification
C.   Welcome it.
D.   Ask that it be put in writing.
Question #4
A consequence noted of stand-up meetings is that participants are likely to
A.   be more charitable toward ineffective members.
B.   wind up sitting on the floor after a few minutes.
C.   think that the meeting is not serious.
D.   be more alert.
Question #5
Josh is an effective meeting participant, so during a meeting, he is likely to
A.   be prepared, having studied support materials in advance of the meeting.
B.   avoid compromise solutions.
C.   sit silently and let others do the talking.
D.   engage in sidebar conversations quietly.
Question #6
The true meaning of valuing diversity is to
A.   be able to joke about how others are different than you.
B.   tolerate and treat fairly people from many different groups.
C.   respect and enjoy a wide range of cultural and individual differences.
D.   establish quotas for hiring and promoting minority group members.
Question #7
Larry wants to be politically correct, so when introducing Janis Stewart, the vice president of marketing in his company to friends at a party, he says, "I would like you to meet Janis Stewart,
A.   our woman vice president of marketing."
B.   the highest placed girl in our company."
C.   our vice president of marketing."
D.   one of the best female minds in marketing."
Question #8
A particularly sensitive part of cross-cultural differences in etiquette is to observe
A.   whether or not it is appropriate to say "Thank you."
B.   whether or not a smile is appropriate.
C.   what type of physical touching is acceptable.
D.   to what extent your clothing should match that of the work associate from the other culture.
Question #9
A subtle concern about overcoming potential cross-cultural communication barriers is that certain
A.   shades of finger nail paint might be offensive to members of another culture.
B.   types of smiles might be offensive.
C.   key words might be unacceptable in the other culture.
D.   hair styles may offend people in the other culture.
Question #10
An important goal of a diversity training program is to
A.   market products to ethnic groups more effectively.
B.   help employees deal more effectively with people of different cultures.
C.   achieve minority hiring quotas.
D.   move women and minorities into managerial positions more quickly.

Need help with your exam preparation?

Existing Quiz Clients Login here