Busad 110 - Human Relations in Business » Fall 2020 » Chapter 7 and 8 Quiz

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Question #1
During decision making, a blind spot will often lead to
A.   hesitancy in coming to a conclusion.
B.   multiple analyses of the alternatives.
C.   distorted vision and impaired judgment.
D.   an over-emphasis on rational analysis.
Question #2
An advantage of group problem solving is that if often leads to
A.   better acceptance of the decision.
B.   low commitment to implementing the decision.
C.   more rapid decisions than individual problem solving.
D.   political approaches to decision making.
Question #3
In brainstorming, how should the group handle a seemingly outlandish idea?
A.   Ask for clarification
B.   Ask that it be put in writing.
C.   Loudly discourage its originator.
D.   Welcome it.
Question #4
A consequence noted of stand-up meetings is that participants are likely to
A.   be more alert.
B.   think that the meeting is not serious.
C.   be more charitable toward ineffective members.
D.   wind up sitting on the floor after a few minutes.
Question #5
Josh is an effective meeting participant, so during a meeting, he is likely to
A.   be prepared, having studied support materials in advance of the meeting.
B.   engage in sidebar conversations quietly.
C.   avoid compromise solutions.
D.   sit silently and let others do the talking.
Question #6
The true meaning of valuing diversity is to
A.   respect and enjoy a wide range of cultural and individual differences.
B.   tolerate and treat fairly people from many different groups.
C.   establish quotas for hiring and promoting minority group members.
D.   be able to joke about how others are different than you.
Question #7
Larry wants to be politically correct, so when introducing Janis Stewart, the vice president of marketing in his company to friends at a party, he says, "I would like you to meet Janis Stewart,
A.   the highest placed girl in our company."
B.   one of the best female minds in marketing."
C.   our vice president of marketing."
D.   our woman vice president of marketing."
Question #8
A particularly sensitive part of cross-cultural differences in etiquette is to observe
A.   whether or not it is appropriate to say "Thank you."
B.   what type of physical touching is acceptable.
C.   to what extent your clothing should match that of the work associate from the other culture.
D.   whether or not a smile is appropriate.
Question #9
A subtle concern about overcoming potential cross-cultural communication barriers is that certain
A.   shades of finger nail paint might be offensive to members of another culture.
B.   types of smiles might be offensive.
C.   key words might be unacceptable in the other culture.
D.   hair styles may offend people in the other culture.
Question #10
An important goal of a diversity training program is to
A.   move women and minorities into managerial positions more quickly.
B.   market products to ethnic groups more effectively.
C.   achieve minority hiring quotas.
D.   help employees deal more effectively with people of different cultures.

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