Busad 110 - Human Relations in Business » Fall 2020 » Chapter 7 and 8 Quiz

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Question #1
During decision making, a blind spot will often lead to
A.   distorted vision and impaired judgment.
B.   an over-emphasis on rational analysis.
C.   multiple analyses of the alternatives.
D.   hesitancy in coming to a conclusion.
Question #2
An advantage of group problem solving is that if often leads to
A.   better acceptance of the decision.
B.   political approaches to decision making.
C.   more rapid decisions than individual problem solving.
D.   low commitment to implementing the decision.
Question #3
In brainstorming, how should the group handle a seemingly outlandish idea?
A.   Welcome it.
B.   Loudly discourage its originator.
C.   Ask for clarification
D.   Ask that it be put in writing.
Question #4
A consequence noted of stand-up meetings is that participants are likely to
A.   be more alert.
B.   wind up sitting on the floor after a few minutes.
C.   think that the meeting is not serious.
D.   be more charitable toward ineffective members.
Question #5
Josh is an effective meeting participant, so during a meeting, he is likely to
A.   sit silently and let others do the talking.
B.   be prepared, having studied support materials in advance of the meeting.
C.   avoid compromise solutions.
D.   engage in sidebar conversations quietly.
Question #6
The true meaning of valuing diversity is to
A.   respect and enjoy a wide range of cultural and individual differences.
B.   tolerate and treat fairly people from many different groups.
C.   be able to joke about how others are different than you.
D.   establish quotas for hiring and promoting minority group members.
Question #7
Larry wants to be politically correct, so when introducing Janis Stewart, the vice president of marketing in his company to friends at a party, he says, "I would like you to meet Janis Stewart,
A.   our vice president of marketing."
B.   our woman vice president of marketing."
C.   the highest placed girl in our company."
D.   one of the best female minds in marketing."
Question #8
A particularly sensitive part of cross-cultural differences in etiquette is to observe
A.   what type of physical touching is acceptable.
B.   to what extent your clothing should match that of the work associate from the other culture.
C.   whether or not it is appropriate to say "Thank you."
D.   whether or not a smile is appropriate.
Question #9
A subtle concern about overcoming potential cross-cultural communication barriers is that certain
A.   hair styles may offend people in the other culture.
B.   key words might be unacceptable in the other culture.
C.   shades of finger nail paint might be offensive to members of another culture.
D.   types of smiles might be offensive.
Question #10
An important goal of a diversity training program is to
A.   achieve minority hiring quotas.
B.   move women and minorities into managerial positions more quickly.
C.   market products to ethnic groups more effectively.
D.   help employees deal more effectively with people of different cultures.

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