Busad 110 - Human Relations in Business » Fall 2020 » Chapter 7 and 8 Quiz

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Question #1
During decision making, a blind spot will often lead to
A.   multiple analyses of the alternatives.
B.   an over-emphasis on rational analysis.
C.   hesitancy in coming to a conclusion.
D.   distorted vision and impaired judgment.
Question #2
An advantage of group problem solving is that if often leads to
A.   more rapid decisions than individual problem solving.
B.   low commitment to implementing the decision.
C.   political approaches to decision making.
D.   better acceptance of the decision.
Question #3
In brainstorming, how should the group handle a seemingly outlandish idea?
A.   Loudly discourage its originator.
B.   Ask that it be put in writing.
C.   Ask for clarification
D.   Welcome it.
Question #4
A consequence noted of stand-up meetings is that participants are likely to
A.   think that the meeting is not serious.
B.   wind up sitting on the floor after a few minutes.
C.   be more alert.
D.   be more charitable toward ineffective members.
Question #5
Josh is an effective meeting participant, so during a meeting, he is likely to
A.   sit silently and let others do the talking.
B.   engage in sidebar conversations quietly.
C.   be prepared, having studied support materials in advance of the meeting.
D.   avoid compromise solutions.
Question #6
The true meaning of valuing diversity is to
A.   tolerate and treat fairly people from many different groups.
B.   respect and enjoy a wide range of cultural and individual differences.
C.   be able to joke about how others are different than you.
D.   establish quotas for hiring and promoting minority group members.
Question #7
Larry wants to be politically correct, so when introducing Janis Stewart, the vice president of marketing in his company to friends at a party, he says, "I would like you to meet Janis Stewart,
A.   our vice president of marketing."
B.   one of the best female minds in marketing."
C.   our woman vice president of marketing."
D.   the highest placed girl in our company."
Question #8
A particularly sensitive part of cross-cultural differences in etiquette is to observe
A.   to what extent your clothing should match that of the work associate from the other culture.
B.   whether or not a smile is appropriate.
C.   whether or not it is appropriate to say "Thank you."
D.   what type of physical touching is acceptable.
Question #9
A subtle concern about overcoming potential cross-cultural communication barriers is that certain
A.   key words might be unacceptable in the other culture.
B.   types of smiles might be offensive.
C.   hair styles may offend people in the other culture.
D.   shades of finger nail paint might be offensive to members of another culture.
Question #10
An important goal of a diversity training program is to
A.   achieve minority hiring quotas.
B.   market products to ethnic groups more effectively.
C.   move women and minorities into managerial positions more quickly.
D.   help employees deal more effectively with people of different cultures.

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