Busad 110 - Human Relations in Business » Fall 2020 » Chapter 7 and 8 Quiz

Need help with your exam preparation?

Existing Quiz Clients Login here
Question #1
During decision making, a blind spot will often lead to
A.   hesitancy in coming to a conclusion.
B.   an over-emphasis on rational analysis.
C.   multiple analyses of the alternatives.
D.   distorted vision and impaired judgment.
Question #2
An advantage of group problem solving is that if often leads to
A.   low commitment to implementing the decision.
B.   better acceptance of the decision.
C.   more rapid decisions than individual problem solving.
D.   political approaches to decision making.
Question #3
In brainstorming, how should the group handle a seemingly outlandish idea?
A.   Ask that it be put in writing.
B.   Welcome it.
C.   Loudly discourage its originator.
D.   Ask for clarification
Question #4
A consequence noted of stand-up meetings is that participants are likely to
A.   be more alert.
B.   think that the meeting is not serious.
C.   wind up sitting on the floor after a few minutes.
D.   be more charitable toward ineffective members.
Question #5
Josh is an effective meeting participant, so during a meeting, he is likely to
A.   sit silently and let others do the talking.
B.   avoid compromise solutions.
C.   be prepared, having studied support materials in advance of the meeting.
D.   engage in sidebar conversations quietly.
Question #6
The true meaning of valuing diversity is to
A.   tolerate and treat fairly people from many different groups.
B.   respect and enjoy a wide range of cultural and individual differences.
C.   be able to joke about how others are different than you.
D.   establish quotas for hiring and promoting minority group members.
Question #7
Larry wants to be politically correct, so when introducing Janis Stewart, the vice president of marketing in his company to friends at a party, he says, "I would like you to meet Janis Stewart,
A.   our woman vice president of marketing."
B.   one of the best female minds in marketing."
C.   the highest placed girl in our company."
D.   our vice president of marketing."
Question #8
A particularly sensitive part of cross-cultural differences in etiquette is to observe
A.   to what extent your clothing should match that of the work associate from the other culture.
B.   what type of physical touching is acceptable.
C.   whether or not it is appropriate to say "Thank you."
D.   whether or not a smile is appropriate.
Question #9
A subtle concern about overcoming potential cross-cultural communication barriers is that certain
A.   shades of finger nail paint might be offensive to members of another culture.
B.   key words might be unacceptable in the other culture.
C.   types of smiles might be offensive.
D.   hair styles may offend people in the other culture.
Question #10
An important goal of a diversity training program is to
A.   move women and minorities into managerial positions more quickly.
B.   market products to ethnic groups more effectively.
C.   achieve minority hiring quotas.
D.   help employees deal more effectively with people of different cultures.

Need help with your exam preparation?

Existing Quiz Clients Login here