Business 001 - Introduction to Business » Fall 2020 » Chapter 8 and 9 Quiz
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Question #1
Match the term to its definition: Performance behaviors
A.
A person's ability to get along with others
B.
Occurs when people quit their job
C.
The behavior of an individual who makes a positive overall contribution to the organization
D.
The total set of work-related behaviors that the organization expects employees to display
E.
An individual's persistence, dependableness and orderliness
F.
The degree to which a person tends to be positive or negative
Question #2
Match the term to its definition: Organization citizenship
A.
A person's comfort level with relationships
B.
A person's ability to get along with others
C.
How rigid a person is in terms of his or her beliefs
D.
The behavior of an individual who makes a positive overall contribution to the organization
E.
Occurs when people quit their job
F.
The total set of work-related behaviors that the organization expects employees to display
Question #3
Match the term to its definition: Turnover
A.
How rigid a person is in terms of his or her beliefs
B.
Occurs when people quit their job
C.
The pattern of actions by the members of an organization that directly or indirectly influences the organization's effectiveness.
D.
The behavior of an individual who makes a positive overall contribution to the organization
E.
A person's comfort level with relationships
F.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
Question #4
Match the term to its definition: Agreeableness
A.
How rigid a person is in terms of his or her beliefs
B.
Occurs when people quit their job
C.
An individual's persistence, dependableness and orderliness
D.
The total set of work-related behaviors that the organization expects employees to display
E.
A person's comfort level with relationships
F.
A person's ability to get along with others
Question #5
Match the term to its definition: Conscientiousness
A.
A person's ability to get along with others
B.
The behavior of an individual who makes a positive overall contribution to the organization
C.
How rigid a person is in terms of his or her beliefs
D.
An individual's persistence, dependableness and orderliness
E.
The total set of work-related behaviors that the organization expects employees to display
F.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
Question #6
Match the term to its definition: Emotionality
A.
The degree to which a person tends to be positive or negative
B.
A person's ability to get along with others
C.
An individual's persistence, dependableness and orderliness
D.
The behavior of an individual who makes a positive overall contribution to the organization
E.
How rigid a person is in terms of his or her beliefs
F.
The total set of work-related behaviors that the organization expects employees to display
Question #7
Match the term to its definition: Extraversion
A.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
B.
How rigid a person is in terms of his or her beliefs
C.
An individual's persistence, dependableness and orderliness
D.
A person's comfort level with relationships
E.
The pattern of actions by the members of an organization that directly or indirectly influences the organization's effectiveness.
F.
Occurs when people quit their job
Question #8
Match the term to its definition: Openness
A.
A person's ability to get along with others
B.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
C.
The total set of work-related behaviors that the organization expects employees to display
D.
How rigid a person is in terms of his or her beliefs
E.
The degree to which a person tends to be positive or negative
F.
The behavior of an individual who makes a positive overall contribution to the organization
Question #9
Match the term to its definition: Self-efficacy
A.
The total set of work-related behaviors that the organization expects employees to display
B.
An individual's persistence, dependableness and orderliness
C.
Occurs when people quit their job
D.
A person's ability to get along with others
E.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
F.
The pattern of actions by the members of an organization that directly or indirectly influences the organization's effectiveness.
Question #10
Match the term to its definition: Employee behavior
A.
An individual's persistence, dependableness and orderliness
B.
The total set of work-related behaviors that the organization expects employees to display
C.
The pattern of actions by the members of an organization that directly or indirectly influences the organization's effectiveness.
D.
A person's ability to get along with others
E.
Occurs when people quit their job
F.
A person's comfort level with relationships
Question #11
Self-awareness is a person's capacity for being aware of how they are feeling.
A.
TRUE
B.
FALSE
Question #12
Match the need that Maslow describes in his model with how they may be satisfied at work: Physiological Needs
A.
Pension Plan
B.
Friends at Work
C.
Challenging Job
D.
Salary
E.
Job Title
Question #13
Match the need that Maslow describes in his model with how they may be satisfied at work: Security Needs
A.
Challenging Job
B.
Friends at Work
C.
Salary
D.
Job Title
E.
Pension Plan
Question #14
Match the need that Maslow describes in his model with how they may be satisfied at work: Social Needs
A.
Job Title
B.
Challenging Job
C.
Salary
D.
Friends at Work
E.
Pension Plan
Question #15
Match the need that Maslow describes in his model with how they may be satisfied at work: Esteem Needs
A.
Salary
B.
Friends at Work
C.
Pension Plan
D.
Job Title
E.
Challenging Job
Question #16
Match the need that Maslow describes in his model with how they may be satisfied at work: Self-Actualization Needs
A.
Pension Plan
B.
Challenging Job
C.
Salary
D.
Job Title
E.
Friends at Work
Question #17
Emotional Intelligence is the extent to which people are self aware, able to manage their emotions, able to motivate themselves, and able to express empathy for others.
A.
TRUE
B.
FALSE
Question #18
Some leaders, such as a chief physician in a hospital, may gain authority vested in the position to get things done.
A.
FALSE
B.
TRUE
Question #19
______________________ is defined as the process and behaviors used by someone such as a manager, to motivate, inspire, and influence the behaviors of others.
A.
Leadership
B.
Subordination
C.
Fellowship
D.
Capitalism
Question #20
Match the type of power to its definition:Legitimate power
A.
Power based on identification, imitation, loyalty or charisma
B.
Accorded to people occupying a particular position
C.
Enforcement by means of psychological, emotional or physical threat
D.
Power derived from knowledge, skill or proficiency
E.
Power to give or withhold a benefit
Question #21
Match the type of power to its definition:Reward power
A.
Power to give or withhold a benefit
B.
Accorded to people occupying a particular position
C.
Power derived from knowledge, skill or proficiency
D.
Power based on identification, imitation, loyalty or charisma
E.
Enforcement by means of psychological, emotional or physical threat
Question #22
Match the type of power to its definition:Coercive power
A.
Power derived from knowledge, skill or proficiency
B.
Power to give or withhold a benefit
C.
Enforcement by means of psychological, emotional or physical threat
D.
Accorded to people occupying a particular position
E.
Power based on identification, imitation, loyalty or charisma
Question #23
Match the type of power to its definition:Referent power
A.
Power derived from knowledge, skill or proficiency
B.
Accorded to people occupying a particular position
C.
Enforcement by means of psychological, emotional or physical threat
D.
Power to give or withhold a benefit
E.
Power based on identification, imitation, loyalty or charisma
Question #24
Match the type of power to its definition:Expert power
A.
Power to give or withhold a benefit
B.
Power based on identification, imitation, loyalty or charisma
C.
Accorded to people occupying a particular position
D.
Power derived from knowledge, skill or proficiency
E.
Enforcement by means of psychological, emotional or physical threat
Question #25
A decision that is relatively unstructured and that occurs with low frequency is known as a(n) __________ decision.
A.
non programmed
B.
irrelevant
C.
non designed
D.
uncompromised
Question #26
Research has found that the "Universal Approach" to leadership behavior is consistently superior to the "Situational Approach."
A.
FALSE
B.
TRUE
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