Business 001 - Introduction to Business » Fall 2020 » Chapter 8 and 9 Quiz
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Question #1
Match the term to its definition: Performance behaviors
A.
The total set of work-related behaviors that the organization expects employees to display
B.
The degree to which a person tends to be positive or negative
C.
An individual's persistence, dependableness and orderliness
D.
Occurs when people quit their job
E.
The behavior of an individual who makes a positive overall contribution to the organization
F.
A person's ability to get along with others
Question #2
Match the term to its definition: Organization citizenship
A.
The total set of work-related behaviors that the organization expects employees to display
B.
How rigid a person is in terms of his or her beliefs
C.
A person's ability to get along with others
D.
Occurs when people quit their job
E.
A person's comfort level with relationships
F.
The behavior of an individual who makes a positive overall contribution to the organization
Question #3
Match the term to its definition: Turnover
A.
A person's comfort level with relationships
B.
The behavior of an individual who makes a positive overall contribution to the organization
C.
Occurs when people quit their job
D.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
E.
The pattern of actions by the members of an organization that directly or indirectly influences the organization's effectiveness.
F.
How rigid a person is in terms of his or her beliefs
Question #4
Match the term to its definition: Agreeableness
A.
The total set of work-related behaviors that the organization expects employees to display
B.
How rigid a person is in terms of his or her beliefs
C.
A person's ability to get along with others
D.
Occurs when people quit their job
E.
An individual's persistence, dependableness and orderliness
F.
A person's comfort level with relationships
Question #5
Match the term to its definition: Conscientiousness
A.
An individual's persistence, dependableness and orderliness
B.
The behavior of an individual who makes a positive overall contribution to the organization
C.
A person's ability to get along with others
D.
The total set of work-related behaviors that the organization expects employees to display
E.
How rigid a person is in terms of his or her beliefs
F.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
Question #6
Match the term to its definition: Emotionality
A.
The total set of work-related behaviors that the organization expects employees to display
B.
A person's ability to get along with others
C.
The degree to which a person tends to be positive or negative
D.
The behavior of an individual who makes a positive overall contribution to the organization
E.
How rigid a person is in terms of his or her beliefs
F.
An individual's persistence, dependableness and orderliness
Question #7
Match the term to its definition: Extraversion
A.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
B.
Occurs when people quit their job
C.
How rigid a person is in terms of his or her beliefs
D.
An individual's persistence, dependableness and orderliness
E.
A person's comfort level with relationships
F.
The pattern of actions by the members of an organization that directly or indirectly influences the organization's effectiveness.
Question #8
Match the term to its definition: Openness
A.
How rigid a person is in terms of his or her beliefs
B.
The degree to which a person tends to be positive or negative
C.
A person's ability to get along with others
D.
The behavior of an individual who makes a positive overall contribution to the organization
E.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
F.
The total set of work-related behaviors that the organization expects employees to display
Question #9
Match the term to its definition: Self-efficacy
A.
The total set of work-related behaviors that the organization expects employees to display
B.
A person's beliefs about his or her capabilities or a person's ability to bring about the desired result
C.
Occurs when people quit their job
D.
A person's ability to get along with others
E.
An individual's persistence, dependableness and orderliness
F.
The pattern of actions by the members of an organization that directly or indirectly influences the organization's effectiveness.
Question #10
Match the term to its definition: Employee behavior
A.
An individual's persistence, dependableness and orderliness
B.
A person's comfort level with relationships
C.
The total set of work-related behaviors that the organization expects employees to display
D.
A person's ability to get along with others
E.
The pattern of actions by the members of an organization that directly or indirectly influences the organization's effectiveness.
F.
Occurs when people quit their job
Question #11
Self-awareness is a person's capacity for being aware of how they are feeling.
A.
TRUE
B.
FALSE
Question #12
Match the need that Maslow describes in his model with how they may be satisfied at work: Physiological Needs
A.
Friends at Work
B.
Salary
C.
Pension Plan
D.
Job Title
E.
Challenging Job
Question #13
Match the need that Maslow describes in his model with how they may be satisfied at work: Security Needs
A.
Friends at Work
B.
Pension Plan
C.
Challenging Job
D.
Job Title
E.
Salary
Question #14
Match the need that Maslow describes in his model with how they may be satisfied at work: Social Needs
A.
Salary
B.
Job Title
C.
Friends at Work
D.
Pension Plan
E.
Challenging Job
Question #15
Match the need that Maslow describes in his model with how they may be satisfied at work: Esteem Needs
A.
Friends at Work
B.
Salary
C.
Challenging Job
D.
Job Title
E.
Pension Plan
Question #16
Match the need that Maslow describes in his model with how they may be satisfied at work: Self-Actualization Needs
A.
Pension Plan
B.
Job Title
C.
Salary
D.
Challenging Job
E.
Friends at Work
Question #17
Emotional Intelligence is the extent to which people are self aware, able to manage their emotions, able to motivate themselves, and able to express empathy for others.
A.
TRUE
B.
FALSE
Question #18
Some leaders, such as a chief physician in a hospital, may gain authority vested in the position to get things done.
A.
TRUE
B.
FALSE
Question #19
______________________ is defined as the process and behaviors used by someone such as a manager, to motivate, inspire, and influence the behaviors of others.
A.
Subordination
B.
Capitalism
C.
Fellowship
D.
Leadership
Question #20
Match the type of power to its definition:Legitimate power
A.
Enforcement by means of psychological, emotional or physical threat
B.
Power derived from knowledge, skill or proficiency
C.
Power to give or withhold a benefit
D.
Accorded to people occupying a particular position
E.
Power based on identification, imitation, loyalty or charisma
Question #21
Match the type of power to its definition:Reward power
A.
Power to give or withhold a benefit
B.
Power based on identification, imitation, loyalty or charisma
C.
Power derived from knowledge, skill or proficiency
D.
Accorded to people occupying a particular position
E.
Enforcement by means of psychological, emotional or physical threat
Question #22
Match the type of power to its definition:Coercive power
A.
Accorded to people occupying a particular position
B.
Power based on identification, imitation, loyalty or charisma
C.
Power to give or withhold a benefit
D.
Enforcement by means of psychological, emotional or physical threat
E.
Power derived from knowledge, skill or proficiency
Question #23
Match the type of power to its definition:Referent power
A.
Power derived from knowledge, skill or proficiency
B.
Power to give or withhold a benefit
C.
Accorded to people occupying a particular position
D.
Enforcement by means of psychological, emotional or physical threat
E.
Power based on identification, imitation, loyalty or charisma
Question #24
Match the type of power to its definition:Expert power
A.
Accorded to people occupying a particular position
B.
Enforcement by means of psychological, emotional or physical threat
C.
Power derived from knowledge, skill or proficiency
D.
Power based on identification, imitation, loyalty or charisma
E.
Power to give or withhold a benefit
Question #25
A decision that is relatively unstructured and that occurs with low frequency is known as a(n) __________ decision.
A.
uncompromised
B.
non programmed
C.
irrelevant
D.
non designed
Question #26
Research has found that the "Universal Approach" to leadership behavior is consistently superior to the "Situational Approach."
A.
FALSE
B.
TRUE
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