Business 001 - Introduction to Business » Fall 2020 » Chapter 6 to 7 Quiz
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Question #1
Match the departmentalization type with its definition: Functional
A.
Used extensively in manufacturing, it divides the organization according to the activity used to create a good or service
B.
Creates departments according to the group's activities
C.
Manages products that meet the needs of identifiable consumer groups
D.
Divides the firm according the areas of the country or world being served
Question #2
Match the departmentalization type with its definition: Process
A.
Divides the firm according the areas of the country or world being served
B.
Creates departments according to the group's activities
C.
Used extensively in manufacturing, it divides the organization according to the activity used to create a good or service
D.
Manages products that meet the needs of identifiable consumer groups
Question #3
Match the departmentalization type with its definition: Customer
A.
Used extensively in manufacturing, it divides the organization according to the activity used to create a good or service
B.
Creates departments according to the group's activities
C.
Divides the firm according the areas of the country or world being served
D.
Manages products that meet the needs of identifiable consumer groups
Question #4
Match the departmentalization type with its definition: Geopraphic
A.
Used extensively in manufacturing, it divides the organization according to the activity used to create a good or service
B.
Creates departments according to the group's activities
C.
Divides the firm according the areas of the country or world being served
D.
Manages products that meet the needs of identifiable consumer groups
Question #5
_____________________utility describes the conversion of raw materials and human skills into finished goods.
A.
Shape
B.
Skill
C.
Product
D.
Form
Question #6
____________________ production is a system for manufacturing products in large quantities by combining employees with special skills, mechanization, and standardization.
A.
Cost
B.
Mass
C.
Planned
D.
Volume
Question #7
Another term for reporting relationship is _______ of _______.
A.
chain, reaction
B.
chain, command
C.
chain, diagram
D.
block,command
Question #8
Departmentalization is the logical grouping of specialized jobs into units.
A.
FALSE
B.
TRUE
Question #9
____________________________ utility makes products available where they are convenient for consumers.
A.
Location
B.
Venue
C.
Place
D.
Plot
Question #10
In a __________ organization, most decision making authority is held by upper-level managers and is a way to maintain standardization
A.
diversed
B.
complex
C.
centralized
D.
distinct
Question #11
Services tend to be ________________________, the value of a service is often received in the form of pleasure, gratification, or feelings.
A.
intangible
B.
gratifying
C.
free
D.
priceless
Question #12
_________________ utility is making products available when consumers want them.
A.
Time
B.
Personal
C.
Urgent
D.
Special
Question #13
Identify the factors to consider when deciding where to locate a production facility. (Choose all that apply).,,
A.
proximity of markets
B.
cost of construction
C.
access to transportation
D.
weather
E.
tax incentives
F.
availability of workers
Question #14
Mass production is accomplished by:
A.
specialization of labor, standardization, and time utility
B.
specialization of labor, one-of-a-kind requirements, and assembly line processes
C.
specialization of labor, standardization, and assembly line processes
D.
intangible criteria, standardization, and assembly line processes
Question #15
International Organization for Standardization (ISO) is used to promote the development of standardized products to facilitate trade and cooperation across national borders.
A.
TRUE
B.
FALSE
Question #16
Advantages of a decentralized organization include: (Choose all that apply).,,
A.
greater entrepreneurial spirit
B.
accountability for achieving revenue and cost goals
C.
better customer service
D.
more flexibility
E.
greater purchasing power
F.
greater control
Question #17
_________________________ is the process through which managers allocate work to subordinates.
A.
Prioritizing
B.
Division
C.
Delegation
D.
Assigning
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