Business 001 - Introduction to Business » Fall 2020 » Chapter 6 to 7 Quiz
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Question #1
Match the departmentalization type with its definition: Functional
A.
Used extensively in manufacturing, it divides the organization according to the activity used to create a good or service
B.
Manages products that meet the needs of identifiable consumer groups
C.
Divides the firm according the areas of the country or world being served
D.
Creates departments according to the group's activities
Question #2
Match the departmentalization type with its definition: Process
A.
Used extensively in manufacturing, it divides the organization according to the activity used to create a good or service
B.
Creates departments according to the group's activities
C.
Divides the firm according the areas of the country or world being served
D.
Manages products that meet the needs of identifiable consumer groups
Question #3
Match the departmentalization type with its definition: Customer
A.
Used extensively in manufacturing, it divides the organization according to the activity used to create a good or service
B.
Divides the firm according the areas of the country or world being served
C.
Creates departments according to the group's activities
D.
Manages products that meet the needs of identifiable consumer groups
Question #4
Match the departmentalization type with its definition: Geopraphic
A.
Used extensively in manufacturing, it divides the organization according to the activity used to create a good or service
B.
Manages products that meet the needs of identifiable consumer groups
C.
Divides the firm according the areas of the country or world being served
D.
Creates departments according to the group's activities
Question #5
_____________________utility describes the conversion of raw materials and human skills into finished goods.
A.
Product
B.
Shape
C.
Form
D.
Skill
Question #6
____________________ production is a system for manufacturing products in large quantities by combining employees with special skills, mechanization, and standardization.
A.
Cost
B.
Mass
C.
Planned
D.
Volume
Question #7
Another term for reporting relationship is _______ of _______.
A.
chain, diagram
B.
chain, command
C.
chain, reaction
D.
block,command
Question #8
Departmentalization is the logical grouping of specialized jobs into units.
A.
TRUE
B.
FALSE
Question #9
____________________________ utility makes products available where they are convenient for consumers.
A.
Location
B.
Plot
C.
Venue
D.
Place
Question #10
In a __________ organization, most decision making authority is held by upper-level managers and is a way to maintain standardization
A.
complex
B.
diversed
C.
distinct
D.
centralized
Question #11
Services tend to be ________________________, the value of a service is often received in the form of pleasure, gratification, or feelings.
A.
priceless
B.
gratifying
C.
intangible
D.
free
Question #12
_________________ utility is making products available when consumers want them.
A.
Urgent
B.
Special
C.
Time
D.
Personal
Question #13
Identify the factors to consider when deciding where to locate a production facility. (Choose all that apply).,,
A.
tax incentives
B.
availability of workers
C.
proximity of markets
D.
weather
E.
access to transportation
F.
cost of construction
Question #14
Mass production is accomplished by:
A.
specialization of labor, one-of-a-kind requirements, and assembly line processes
B.
intangible criteria, standardization, and assembly line processes
C.
specialization of labor, standardization, and assembly line processes
D.
specialization of labor, standardization, and time utility
Question #15
International Organization for Standardization (ISO) is used to promote the development of standardized products to facilitate trade and cooperation across national borders.
A.
TRUE
B.
FALSE
Question #16
Advantages of a decentralized organization include: (Choose all that apply).,,
A.
greater purchasing power
B.
greater control
C.
greater entrepreneurial spirit
D.
better customer service
E.
more flexibility
F.
accountability for achieving revenue and cost goals
Question #17
_________________________ is the process through which managers allocate work to subordinates.
A.
Assigning
B.
Division
C.
Prioritizing
D.
Delegation
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