A.   FALSE

B.   TRUE

A.   TRUE

B.   FALSE

A.   Warren is in the market for a Ford pickup truck and now they seem to be everywhere he looks.

B.   Tyler no longer wears a t-shirt promoting a rock star who was recently arrested for domestic assault.

C.   Jada asked her mom to buy her Vans sneakers because all her friends got them for Christmas.

D.   Kayla is a person who uses social media to influence others’ buying decisions.

E.   Karen likes to wear Nike clothing because it is endorsed by her favorite athlete, Simone Biles.

A.   social

B.   safety

C.   physiological

D.   personal

A.   sports clothes.

B.   a restaurant's services.

C.   a restaurant's services, a plumbing repair service, a replacement garbage disposer, and sports clothes.

D.   a plumbing repair service.

E.   a replacement garbage disposer.

A.   Divorced families usually have more discretionary income than traditional families.

B.   None of the statements is true.

C.   Empty nesters are frequently big spenders.

D.   Singles and young couples are less willing to try new products than are older couples.

E.   Buying responsibility and influence vary little from one family to another.

A.   straight rebuy

B.   intensive buying

C.   new-task buying

D.   selective buying

E.   modified rebuy

A.   is basically a clerk who fills out paperwork to place orders.

B.   is only interested in finding the lowest possible price for a product.

C.   is the only person a business-to-business salesperson ever needs to see in order to make a sale to a buying organization.

D.   is the only person a business-to-business salesperson ever needs to see in order to make a sale to a buying organization, is basically a clerk who fills out paperwork to place orders, is only interested in finding the lowest possible price for a product and may specialize by product area if he or she works for a large organization.

E.   may specialize by product area if he or she works for a large organization.

A.   website maintained exclusively to provide organizational buyers a forum to voice their concerns about suppliers.

B.   central source that provides marketers key information related to business with government agencies.

C.   platform exclusively designed to compare the revenue system of the United States with other countries.

D.   platform that provides information on the prices of essential goods in the U.S. market.

E.   portal providing information on the prices of luxury goods in the U.S. market.

A.   FALSE

B.   TRUE

A.   occurs when an organization has a routine need and the customer wants only minimal information.

B.   involves no review of suppliers.

C.   is a routine repurchase that may have been made many times before.

D.   is an in-between process in which some review of the buying situation is done.

E.   occurs when an organization has a new need and the customer wants a great deal of information.

A.   complex buying

B.   competitive bidding

C.   negotiated contract

D.   purchasing specifications

A.   TRUE

B.   FALSE

A.   FALSE

B.   TRUE

A.   FALSE

B.   TRUE

A.   ensure the survival of business firms.

B.   reduce the cost of marketing activities.

C.   satisfy consumer needs as the consumers themselves see them.

D.   satisfy consumer needs as seen by marketing managers.

E.   find a reasonable balance between consumer satisfaction and business profits.

A.   makes both the micro-marketing and macro-marketing processes work better.

B.   results in economies of scale in manufacturing, distribution, and sales.

C.   actually lowers prices to the consumer, results in economies of scale in manufacturing, distribution, and sales, makes both the micro-marketing and macro-marketing processes work better, and informs large numbers of potential customers about a firm's products in an economical way.

D.   actually lowers prices to the consumer.

E.   informs large numbers of potential customers about a firm's products in an economical way.

A.   overuse of sales and deals

B.   increased ease of comparison price shopping on the Internet

C.   increased use of dynamic pricing

D.   use of freemium pricing

E.   decreasing use of value pricing

A.   Promotion

B.   Place

C.   Product

D.   Price

A.   Marketing makes people materialistic by creating "false values."

B.   Marketing tries to satisfy "unwanted demand" rather than genuine wants.

C.   None of the answers are correct.

D.   Advertising generally raises prices and wastes resources.

E.   Satisfying consumer needs and wants is a dynamic, ongoing process.