A/an ____ is a grouping of tasks, duties, and responsibilities that constitutes the total work assignment for employees.

____ studies the way work moves through the organization in order to improve efficiency.

Joshua is an extremely successful salesperson for a hospital-products manufacturing company. His sales are approximately twice those of the average salesperson in his category, and he is a very valuable employee. But, Joshua's administrative abilities are minimal. This is causing problems with orders, customer follow-up, and reporting. Joshua's boss is frustrated because significant training expenditures on Joshua have resulted in minimal improvement in his administrative performance. The situation cannot continue. Which of the following would be the most useful solution for the company?

Job enlargement involves

The ____ is composed of individuals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished. This is the regular entity for the internal decision making process of the firm.

Individual capabilities that can be linked to enhanced performance by individuals or teams, are called

A job description identifies the

An example of a ____ for a secretary would be "Ability to type 50 words per minute with no more than two errors."

More legal precedent exists for task-based job analysis than for competency-based job analysis.

For purposes of the Fair Labor Standards Act, a primary duty is considered to mean that the duty occurs at least 50% of the time.