Management 360 - Management and Organizational Behavior » Spring 2021 » OA The Power of Habits

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Question #1
Habits account for
A.   10%-20% of the decisions we make each day
B.   100% of the decisions we make each day
C.   90%-95% of the decisions we make each day
D.   40%-45% of the decisions we make each day
Question #2
A habit loop consists of
A.   cue, reward, routine
B.   reward, routine, cue
C.   cue, routine, reward
D.   routine, reward, cue
Question #3
What is the centerpiece of Starbuck's business model?
A.   Customer Service
B.   Great coffee
C.   Employees
D.   Store location

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