Management 360 - Management and Organizational Behavior » Spring 2021 » OA Zappos

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Question #1
The number one priority at Zappos is company culture.
A.   FALSE
B.   TRUE
Question #2
According to the video, Zappos believes that delivering great service and building an enduring brand need to be the central goals. They won't simply happen due to culture.
A.   TRUE
B.   FALSE
Question #3
Each year, Zappos releases a "Culture Book" to its employees to teach them about the company culture that they want to instill.
A.   FALSE
B.   TRUE

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