Management 360 - Management and Organizational Behavior » Spring 2021 » OA Quiz Chapter 11

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Question #1
An organization structure is the system of tasks, workflows, reporting relationships, and communication channels that link together the work of diverse individuals and groups.
A.   FALSE
B.   TRUE
Question #2
Informal networks are sources of emotional support and friendship that satisfy members’ social needs.
A.   FALSE
B.   TRUE
Question #3
In a functional structure, people working on the same product, in the same area, with similar customers, or on the same processes, are grouped together.
A.   FALSE
B.   TRUE
Question #4
Geographical structures are typically used when there is a need to differentiate products or services in various locations, such as in different parts of a country.
A.   TRUE
B.   FALSE
Question #5
An organization structure refers to:
A.   a cooperation agreement with another organization to jointly pursue activities of mutual interest.
B.   a relationship between two or more firms to meet a particular business need.
C.   the network of employees in a particular team.
D.   the group of employees who perform jobs together in the same location.
E.   a system of tasks, reporting relationships, and communication linkages.
Question #6
Which of the following are included in the basics of a formal organizational structure?
A.   Communication channels
B.   Grapevine structures
C.   Social relationships
D.   Sources of emotional support
E.   Friendship cliques
Question #7
A _____ structure groups together people with similar skills who perform similar tasks.
A.   product
B.   functional
C.   divisional
D.   customer
E.   geographical
Question #8
A _____ groups together people working on the same product, in the same area, with similar customers, or on the same processes.
A.   silos structure
B.   functional structure
C.   vertical structure
D.   matrix structure
E.   divisional structure
Question #9
A _____ structure has a central core of full-time employees surrounded by outside contractors and partners that supply essential services.
A.   network
B.   divisional
C.   team
D.   matrix
E.   functional
Question #10
Which of the following emphasizes formal authority, order, fairness, and efficiency?
A.   Decentralization
B.   Boundaryless organization
C.   Bureaucracy
D.   Strategic business unit
E.   Strategic alliance

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