Management 360 - Management and Organizational Behavior » Spring 2021 » OA Quiz chapter 1

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Question #1
Any inefficiency in an organization reduces the cost of production.
A.   FALSE
B.   TRUE
Question #2
A manager is a person who supports, activates, and is responsible for the work of others.
A.   FALSE
B.   TRUE
Question #3
Intellectual capital is a personal asset for individuals.
A.   FALSE
B.   TRUE
Question #4
_________ represents one’s willingness to work hard in applying one’s capabilities to important tasks.
A.     
B.   Effectiveness
C.   Productivity
D.   Intellect
E.   Commitment
F.   Competency
Question #5
In today’s world, Americans find that their customer service call is Answered in Ghana, their CAT scan read by a radiologist in India, and their tax return prepared by an accountant in the Philippines. This has become possible primarily due to _________.
A.   globalization
B.   regional trade agreements
C.   distributed leadership
D.   the glass ceiling effect
E.   collectivism
Question #6
Nicola is the most qualified candidate for the job of marketing manager at Lean Inc. However, the recruiters do not hire her because they feel that a woman would not be able to handle the responsibilities associated with such a senior position. This is an example of the ________ effect.
A.   nationalization
B.   job migration
C.   glass ceiling
D.   ecological fallacy
E.   globalization
Question #7
_______ helps in maintaining connectivity with people that in turn helps with job searches and career advancement.
A.   Social networking
B.   Job migration
C.   Self-management
D.   Commitment
E.   Performance efficiency
Question #8
The productivity of a company is effective and efficient if its:
A.   goals are not achieved and resources are wasted.
B.     
C.   performance effectiveness is low.
D.   goals are not achieved but resources are not wasted.
E.   goals are achieved but resources are wasted.
F.   goals are achieved and resources are not wasted.
Question #9
Which of the following is typically the first step of the management process?
A.   Leading
B.   Controlling
C.   Organizing
D.   Planning
E.   Analyzing

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