Management 360 - Management and Organizational Behavior » Spring 2021 » OA Quiz Chapter 2
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Question #1
Henri Fayol believed that management could be taught.
A.
FALSE
B.
TRUE
Question #2
Formal rules and procedures are defining characteristics of Weber’s bureaucratic organization.
A.
FALSE
B.
TRUE
Question #3
Behavioral approaches assume that people are social and self-actualizing, enjoy social relationships, respond to group pressures, and search for personal fulfillment.
A.
FALSE
B.
TRUE
Question #4
Which of the following is a disadvantage of bureaucracy?
A.
Unclear division of labor
B.
Preferential treatment of some employees
C.
Absence of written guidelines
D.
Excessive paperwork
E.
Unclear hierarchy of authority
Question #5
Which of the following assumes that people at work rationally consider opportunities made available to them and do whatever is necessary to achieve the greatest personal and monetary gain?
A.
Theory of human needs
B.
Classical management approach
C.
Behavioral management approach
D.
Theory X
E.
Modern management approach
Question #6
_______ emphasizes careful selection and training of workers and supervisory support.
A.
Theory X
B.
Administrative principles
C.
Bureaucratic organization
D.
Theory Y
E.
Scientific management
Question #7
Who is known as the father of scientific management?
A.
Abraham Maslow
B.
Frederick Taylor
C.
Max Weber
D.
Douglas McGregor
E.
Henri Fayol
Question #8
Which of the following best defines organization?
A.
To provide and mobilize resources to implement a plan
B.
To make sure things happen according to a plan and to take necessary corrective action
C.
To fit diverse efforts together and to ensure information is shared and problems are solved
D.
To complete a plan of action for the future
E.
To lead, select, and evaluate workers to get the best work toward a plan
Question #9
According to Max Weber, which of the following is an advantage of bureaucracy?
A.
Speed in handling problems
B.
Relatively less paperwork
C.
Flexibility in the face of shifting client needs
D.
Employee enthusiasm
E.
Reliability and stringency of discipline
Question #10
A manager wishes to implement the conclusions of the Hawthorne studies in her organization. To do so, she should:
A.
define authority and responsibility for each worker.
B.
create written guidelines for workers.
C.
implement division of labor in the workplace.
D.
assure good human relations between workers.
E.
reduce a job or task to its basic physical motion.
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