Management 360 - Management and Organizational Behavior » Spring 2021 » OA Quiz Chapter 2
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Question #1
Henri Fayol believed that management could be taught.
A.
FALSE
B.
TRUE
Question #2
Formal rules and procedures are defining characteristics of Weber’s bureaucratic organization.
A.
TRUE
B.
FALSE
Question #3
Behavioral approaches assume that people are social and self-actualizing, enjoy social relationships, respond to group pressures, and search for personal fulfillment.
A.
FALSE
B.
TRUE
Question #4
Which of the following is a disadvantage of bureaucracy?
A.
Absence of written guidelines
B.
Excessive paperwork
C.
Unclear hierarchy of authority
D.
Unclear division of labor
E.
Preferential treatment of some employees
Question #5
Which of the following assumes that people at work rationally consider opportunities made available to them and do whatever is necessary to achieve the greatest personal and monetary gain?
A.
Theory of human needs
B.
Modern management approach
C.
Classical management approach
D.
Theory X
E.
Behavioral management approach
Question #6
_______ emphasizes careful selection and training of workers and supervisory support.
A.
Scientific management
B.
Theory Y
C.
Theory X
D.
Administrative principles
E.
Bureaucratic organization
Question #7
Who is known as the father of scientific management?
A.
Frederick Taylor
B.
Henri Fayol
C.
Douglas McGregor
D.
Max Weber
E.
Abraham Maslow
Question #8
Which of the following best defines organization?
A.
To complete a plan of action for the future
B.
To make sure things happen according to a plan and to take necessary corrective action
C.
To provide and mobilize resources to implement a plan
D.
To lead, select, and evaluate workers to get the best work toward a plan
E.
To fit diverse efforts together and to ensure information is shared and problems are solved
Question #9
According to Max Weber, which of the following is an advantage of bureaucracy?
A.
Employee enthusiasm
B.
Relatively less paperwork
C.
Speed in handling problems
D.
Flexibility in the face of shifting client needs
E.
Reliability and stringency of discipline
Question #10
A manager wishes to implement the conclusions of the Hawthorne studies in her organization. To do so, she should:
A.
create written guidelines for workers.
B.
implement division of labor in the workplace.
C.
reduce a job or task to its basic physical motion.
D.
assure good human relations between workers.
E.
define authority and responsibility for each worker.
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