Management 360 - Management and Organizational Behavior » Spring 2021 » OA Quiz Chapter 2
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Question #1
Henri Fayol believed that management could be taught.
A.
FALSE
B.
TRUE
Question #2
Formal rules and procedures are defining characteristics of Weber’s bureaucratic organization.
A.
TRUE
B.
FALSE
Question #3
Behavioral approaches assume that people are social and self-actualizing, enjoy social relationships, respond to group pressures, and search for personal fulfillment.
A.
TRUE
B.
FALSE
Question #4
Which of the following is a disadvantage of bureaucracy?
A.
Unclear hierarchy of authority
B.
Absence of written guidelines
C.
Excessive paperwork
D.
Preferential treatment of some employees
E.
Unclear division of labor
Question #5
Which of the following assumes that people at work rationally consider opportunities made available to them and do whatever is necessary to achieve the greatest personal and monetary gain?
A.
Classical management approach
B.
Modern management approach
C.
Behavioral management approach
D.
Theory X
E.
Theory of human needs
Question #6
_______ emphasizes careful selection and training of workers and supervisory support.
A.
Administrative principles
B.
Theory Y
C.
Scientific management
D.
Theory X
E.
Bureaucratic organization
Question #7
Who is known as the father of scientific management?
A.
Frederick Taylor
B.
Max Weber
C.
Henri Fayol
D.
Abraham Maslow
E.
Douglas McGregor
Question #8
Which of the following best defines organization?
A.
To complete a plan of action for the future
B.
To fit diverse efforts together and to ensure information is shared and problems are solved
C.
To lead, select, and evaluate workers to get the best work toward a plan
D.
To provide and mobilize resources to implement a plan
E.
To make sure things happen according to a plan and to take necessary corrective action
Question #9
According to Max Weber, which of the following is an advantage of bureaucracy?
A.
Flexibility in the face of shifting client needs
B.
Speed in handling problems
C.
Reliability and stringency of discipline
D.
Employee enthusiasm
E.
Relatively less paperwork
Question #10
A manager wishes to implement the conclusions of the Hawthorne studies in her organization. To do so, she should:
A.
implement division of labor in the workplace.
B.
assure good human relations between workers.
C.
define authority and responsibility for each worker.
D.
create written guidelines for workers.
E.
reduce a job or task to its basic physical motion.
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