Management 360 - Management and Organizational Behavior » Spring 2021 » OA Quiz Chapter 2
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Question #1
Henri Fayol believed that management could be taught.
A.
TRUE
B.
FALSE
Question #2
Formal rules and procedures are defining characteristics of Weber’s bureaucratic organization.
A.
TRUE
B.
FALSE
Question #3
Behavioral approaches assume that people are social and self-actualizing, enjoy social relationships, respond to group pressures, and search for personal fulfillment.
A.
TRUE
B.
FALSE
Question #4
Which of the following is a disadvantage of bureaucracy?
A.
Unclear hierarchy of authority
B.
Preferential treatment of some employees
C.
Excessive paperwork
D.
Absence of written guidelines
E.
Unclear division of labor
Question #5
Which of the following assumes that people at work rationally consider opportunities made available to them and do whatever is necessary to achieve the greatest personal and monetary gain?
A.
Modern management approach
B.
Theory X
C.
Theory of human needs
D.
Classical management approach
E.
Behavioral management approach
Question #6
_______ emphasizes careful selection and training of workers and supervisory support.
A.
Administrative principles
B.
Scientific management
C.
Theory X
D.
Bureaucratic organization
E.
Theory Y
Question #7
Who is known as the father of scientific management?
A.
Douglas McGregor
B.
Max Weber
C.
Frederick Taylor
D.
Abraham Maslow
E.
Henri Fayol
Question #8
Which of the following best defines organization?
A.
To make sure things happen according to a plan and to take necessary corrective action
B.
To fit diverse efforts together and to ensure information is shared and problems are solved
C.
To provide and mobilize resources to implement a plan
D.
To lead, select, and evaluate workers to get the best work toward a plan
E.
To complete a plan of action for the future
Question #9
According to Max Weber, which of the following is an advantage of bureaucracy?
A.
Reliability and stringency of discipline
B.
Employee enthusiasm
C.
Flexibility in the face of shifting client needs
D.
Relatively less paperwork
E.
Speed in handling problems
Question #10
A manager wishes to implement the conclusions of the Hawthorne studies in her organization. To do so, she should:
A.
assure good human relations between workers.
B.
implement division of labor in the workplace.
C.
create written guidelines for workers.
D.
reduce a job or task to its basic physical motion.
E.
define authority and responsibility for each worker.
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