Management 360 - Management and Organizational Behavior » Spring 2021 » Quiz Chapter 17

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Question #1
A team is a collection of people who regularly interact to pursue common goals.
A.   TRUE
B.   FALSE
Question #2
Members of informal groups can satisfy needs that are otherwise unmet in their formal work assignments.
A.   TRUE
B.   FALSE
Question #3
A cross-functional team operates with members who come from different functional units of an organization.
A.   TRUE
B.   FALSE
Question #4
The process of people actively working together to accomplish common goals is referred to as _____.
A.   team diversification
B.   team building
C.   groupthink
D.   free-riding
E.   teamwork
Question #5
What is social loafing?
A.   It is the process by which managers create positive relationships with people who can help advance agendas.
B.   It is the tendency of some people to display negative attitudes toward members of diverse populations.
C.   It is the process by which people actively work together to accomplish common goals.
D.   It is the tendency to create an invisible barrier limiting career advancement of women and minorities.
E.   It is the tendency of some people to avoid responsibility by “free-riding” in groups.
Question #6
A project team or task force is:
A.   a team in which members solve problems through computer-based interactions.
B.   a team in which members have the tendency of “free-riding” in groups.
C.   unofficial and emerges from relationships and shared interests among members.
D.   convened for a specific purpose and disbands when its task is completed.
E.   designated to work on a special task on a continuing basis.
Question #7
The differences in values, personalities, experiences, demographics, and cultures among the membership are referred to as _____.
A.   glass walls
B.   team diversity
C.   groupthink
D.   culture shock
E.   functional chimneys
Question #8
The _____ stage involves the first entry of individual members into a team.
A.   norming
B.   storming
C.   adjourning
D.   forming
E.   performing
Question #9
Which of the following is the last stage in team development?
A.   Forming stage
B.   Norming stage
C.   Storming stage
D.   Performing stage
E.   Adjourning stage
Question #10
Which of the following best describes groupthink?
A.   It is a tendency for highly cohesive teams to lose their evaluative capabilities.
B.   It is an action taken by a team member that directly contributes to the group’s performance purpose.
C.   It is a stage of total integration in which team members are able to deal in creative ways.
D.   It is the process of making choices among alternative possible courses of action.
E.   It is an action taken by a team member that supports the emotional life of the group.

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