Management 360 - Management and Organizational Behavior » Spring 2021 » Quiz Chapter 17

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Question #1
A team is a collection of people who regularly interact to pursue common goals.
A.   FALSE
B.   TRUE
Question #2
Members of informal groups can satisfy needs that are otherwise unmet in their formal work assignments.
A.   FALSE
B.   TRUE
Question #3
A cross-functional team operates with members who come from different functional units of an organization.
A.   FALSE
B.   TRUE
Question #4
The process of people actively working together to accomplish common goals is referred to as _____.
A.   team building
B.   teamwork
C.   groupthink
D.   team diversification
E.   free-riding
Question #5
What is social loafing?
A.   It is the process by which managers create positive relationships with people who can help advance agendas.
B.   It is the process by which people actively work together to accomplish common goals.
C.   It is the tendency to create an invisible barrier limiting career advancement of women and minorities.
D.   It is the tendency of some people to display negative attitudes toward members of diverse populations.
E.   It is the tendency of some people to avoid responsibility by “free-riding” in groups.
Question #6
A project team or task force is:
A.   convened for a specific purpose and disbands when its task is completed.
B.   unofficial and emerges from relationships and shared interests among members.
C.   a team in which members have the tendency of “free-riding” in groups.
D.   a team in which members solve problems through computer-based interactions.
E.   designated to work on a special task on a continuing basis.
Question #7
The differences in values, personalities, experiences, demographics, and cultures among the membership are referred to as _____.
A.   functional chimneys
B.   groupthink
C.   team diversity
D.   culture shock
E.   glass walls
Question #8
The _____ stage involves the first entry of individual members into a team.
A.   norming
B.   adjourning
C.   forming
D.   storming
E.   performing
Question #9
Which of the following is the last stage in team development?
A.   Adjourning stage
B.   Storming stage
C.   Forming stage
D.   Performing stage
E.   Norming stage
Question #10
Which of the following best describes groupthink?
A.   It is the process of making choices among alternative possible courses of action.
B.   It is a tendency for highly cohesive teams to lose their evaluative capabilities.
C.   It is an action taken by a team member that supports the emotional life of the group.
D.   It is a stage of total integration in which team members are able to deal in creative ways.
E.   It is an action taken by a team member that directly contributes to the group’s performance purpose.

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