BUSAD 144 - Human Resources I » Spring 2021 » Final Exam

Need help with your exam preparation?

Question #1
Most HR outsourcing is related to the adminstrative role of HR.
A.   FALSE
B.   TRUE
Question #2
The _____ pool consists of all persons who are actually evaluated for selection.
A.   applicant
B.   labor
C.    selection
D.   talent
Question #3
Collette is the director of HR for a large tax-preparation firm. The firm needs to hire large numbers of tax preparers for tax season, and Collette plans to outsource much of the recruiting process without excessively limiting her final hirning decisions. Collette would find all of the following processes appropriate to outsource EXCEPT
A.   face-to-face interviews with finalists.
B.   placement of advertisements.
C.   initial telephone contacts with applicants.
D.   preliminary screening of resumes.
Question #4
An employer is guilty of _____ if an employee is terminated for reasons that are illegal or improper.
A.   wrongful discharge
B.   voluntary turnover
C.   dysfunctional turnover
D.   deconstructive discharge
Question #5
A __ is a distinct, identifiable work activity composed of motions.
A.   duty
B.    task
C.    job
D.   responsibility
Question #6
Jill graduated with her MBA during a severe economic recession in the region. The only acceptable job she could find was in a bank officer training program for a major national bank. Jill was one of the top candidates when she was hired by the bank. She has been with the bank three months and has become disillusioned with it. Jill feels that the individual bank customers are not valued, that the bank extends home mortgages to borrowers who are poor risks, and that the bank engages in misleading advertising. Jill is experiencing
A.   poor person-job fit.
B.   a realistic job preview.
C.   the result of negligent selection by the bank.
D.   poor person-organization fit.
Question #7
Which of the following is true of the Civil Rights Act of 1991?
A.   It requires that employers show that there are instances of glass ceiling in their organizations.
B.   It requires employers to discourage the occurrence of affirmative actions in the work place.
C.   It requires that employers show than an employment practice is job related for a position.
D.   It requires employers to avoid making status-blind employment decisions.
Question #8
The _____ requires that organizations identify the essential job functions, which are the fundamental duties of a job.
A.   Fair Labor Standards Act
B.   Disabilities Discrimination Act
C.   Civil Rights Act
D.   Americans with Disabilities Act
Question #9
The use of temporary workers would be most appropriate in which of the following situations?
A.   Most of the workload falls during the months betwen April and October.
B.   The employer is a federal contractor and it is staffing up for a new contract.
C.   The organization needs to cut labor costs, and temporary workers would not receive benefits.
D.   The company has a high rate of turnover.
Question #10
If a recruiter needs to find applicants who have a scarce, highly-specialized skill, it would be most efficient to use
A.   The web site for that particular professional or ocupational association.
B.   e-mails to its current employees asking if they can recommend anyone in this specialty.
C.   an internet job board such as Monster or HotJobs.
D.   a posting on the employer's own web site.
Question #11
Job specifications list(s)
A.   the tasks, duties, and responsibilities of a job.
B.   what the job accomplishes and how performance is measure in key areas of the job description.
C.   all the duties of the job and whether they are essential or marginal according to the ADA.
D.   the knowledge, skills, and abilities an individual needs to perform the job satisfactorily.
Question #12
Which of the following would be defined as retaliation under EEO laws?
A.   The EEOC targets an employer with a history of unlawful discrimination.
B.   An employer fires a supervisor who discriminates against a protected-class member.
C.   A dismissed employee files a false complaint of discrimination with the EEOC.
D.   A hospital demotes a radiology technician who has complained about ethnice discrimination.
Question #13
______ is the study of the way work moves through an organization.
A.   Workflow analysis
B.   Job process
C.   Work process
D.   Transfer of responsibility
Question #14
A bona fide occupational qualification for the job of truck driver for a beer distribution company would include all of the following EXCEPT
A.   basic literacy.
B.   possession  of a commerical driver's license.
C.   a bachelor's degree in any field.
D.   the ability to lift a minimum of fifty pounds.
Question #15
Clara has complained to the HR manager that her supervisor, Roberta, is making unwanted sexual advances to her and has created a hostile work environment. Clara's situation may be considered sexual harasssment.
A.   TRUE
B.   FALSE
Question #16
It is illegal for employers to collect genetic information from employees, even if the intent is to protect vulnerable employees from conditions that might be dangerous for them.
A.   FALSE
B.   TRUE
Question #17
For purposes of the Fair Labor Standards Act, a primary duty is considered to mean that the duty occurs at least 50% of the time.
A.   FALSE
B.   TRUE
Question #18
One of the primary reasons for unionization of employees in the United States is the
A.   promotion of unionization by the federal government.
B.   economic cycles that determine the profitability in an organization.
C.   dissatisfaction with how they are treated by their employers.
D.   lack of performance-linked bonuses in organizations.
Question #19
The purpose of a _____ is to give applicants an accurate idea of the positive and negative aspects of a job so that they can more accurately evaluate the employment situation.
A.   realistic job preview
B.   job specification
C.   truth-in-hiring approach
D.   job analysis
Question #20
More than anything else, placement of human resources should be seen as a/an
A.   operating management responsibility.
B.   marketing tool.
C.   matching process.
D.   public relations activity.
Question #21
_____ measure dexterity, hand-eye coordination, and arm-hand steadiness.
A.   Physical ability tests
B.   Psychomotor tests
C.   Work sample tests
D.   Aptitude tests
Question #22
For the last five years, the Director of HR for BiscuitMan Foods has given all new hires an "interpersonal intelligence" test. Now, the director is asking his assistant to calculate the correlations between each employee's test score and his/her performance appraisals, promotion records and whether they have stayed with the firm or have left. The HR director is conducting a
A.   predictive validity test.
B.   synthetic validity test.
C.   concurrent validity test.
D.   face-validity test.
Question #23
A(n) _____ is a selection and development device composed of a series of evaluative exercises and tests in which candidates are evaluated by a panel of trained raters.
A.   panel interview
B.   assessment center
C.   situational jugement test
D.   work simulation
Question #24
______ is the extent to which a predictor repeatedly produces the same results, over time.
A.   Test validity
B.   Reliability
C.   Consistency
D.   Predictability
Question #25
According to the _____ employees are required to notify their employers of military service obligations.
A.   Uniformed Service Employment and Re-employment Rights Act
B.   Rehabilitation Act
C.   Civil Rights Act
D.   Vietnam Era Veterans Adjustment Assistance Act
Question #26
Susan, the school principal, is interviewing applicants for a position as an elementary school teacher in an isolated rural community in North Dakota. Which of the following questions is LEGAL?
A.   Have you ever been arrested for child abuse, child pornography, or any other sex offense?
B.   Most people here are church-goers.  We find that our teachers fit better into the community if they have the same values.  Would you be active in any of the churches here?
C.   Are you married? It is really hard to meet single people out here, and we have had a lot of single teacher quit.
D.   All of our students are native-English speakers.  What language do you speak and write fluently?
Question #27
A _____is a group of jobs having common organizational characteristics.
A.   job family
B.   market band
C.   benchmark group
D.   occupational category
Question #28
Wimsey Enterprises has announced that it will give all employees a 5% merit increase this year. This increase should really be termed a/an
A.   seniority increase.
B.   cost-of-living increase.
C.   across-the-board increase.
D.   lump-sum increase
Question #29
A compensation philosophy in which each employee who has gained another year of seniority should have an increase in pay is called the _______ philosophy.
A.   commitment
B.   entitlement
C.   paternalistic
D.   the equity-based
Question #30
The major federal law that regulates compensation in the U.S. is the
A.   Federal Labor Standards Act.
B.   Worker's Compensation Act.
C.   Pay Equity Act.
D.   the Sarbanes-Oxley Act.
Question #31
The main purpose of effective _______ programs in organizations is to prevent work-related injuries and accidents.
A.   safety
B.   job restructuring
C.   human engineering
D.   security
Question #32
Computer security issues are most critical when
A.   an employee is tranferred to a different department in the company.
B.   an employee is terminated.
C.   new employees are hired.
D.   a contract worker is accessing the computer.
Question #33
Which of the following would NOT typically be included in an employment contract?
A.   general job duties and expectations
B.   the names of the parties to the contract
C.   the parties' statutory rights
D.   compensation
Question #34
Which of the following employer actions would most likely be a violation of employee privacy?
A.   monitoring employee blogs.
B.   listening to employee phone conversations.
C.   monitoring video cameras in the employee changing area.
D.   reading an employee's business e-mail and learning he was committing adultery.
Question #35
The _______ approach builds on the philosophy that violations are actions that usually can be constructively corrected without penalty.
A.   behavior modification
B.   problem-solving
C.   positive discipline
D.   progressive discipline
Question #36
The ______ enforces the Wagner, Taft-Hartly and Landrum Griffin Acts.
A.   the U.S. Justice Department
B.   U.S. Department of Labor
C.   Federal Labor-Management Conciliation Authority
D.   National Labor Relations Board
Question #37
The automatic deduction of union dues from employee payroll checks is called
A.   agency fee deduction.
B.   dues checkoff.
C.   union security payments.
D.   electronic funds transfer.
Question #38
Patrick, a job applicant, was asked by his interviewer, “In your previous job, how did you handle employees who were poor performers?” Based on this information, what type of interview did Patrick attend?
A.   Behavioral interview
B.   Biographical interview
C.   Situational interview.
D.   Non-directive interview

Need help with your exam preparation?