BUSAD 144 - Human Resources I » Spring 2021 » Final Exam
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Question #1
Most HR outsourcing is related to the adminstrative role of HR.
A.
TRUE
B.
FALSE
Question #2
The _____ pool consists of all persons who are actually evaluated for selection.
A.
labor
B.
selection
C.
talent
D.
applicant
Question #3
Collette is the director of HR for a large tax-preparation firm. The firm needs to hire large numbers of tax preparers for tax season, and Collette plans to outsource much of the recruiting process without excessively limiting her final hirning decisions. Collette would find all of the following processes appropriate to outsource EXCEPT
A.
initial telephone contacts with applicants.
B.
placement of advertisements.
C.
face-to-face interviews with finalists.
D.
preliminary screening of resumes.
Question #4
An employer is guilty of _____ if an employee is terminated for reasons that are illegal or improper.
A.
voluntary turnover
B.
deconstructive discharge
C.
dysfunctional turnover
D.
wrongful discharge
Question #5
A __ is a distinct, identifiable work activity composed of motions.
A.
duty
B.
task
C.
job
D.
responsibility
Question #6
Jill graduated with her MBA during a severe economic recession in the region. The only acceptable job she could find was in a bank officer training program for a major national bank. Jill was one of the top candidates when she was hired by the bank. She has been with the bank three months and has become disillusioned with it. Jill feels that the individual bank customers are not valued, that the bank extends home mortgages to borrowers who are poor risks, and that the bank engages in misleading advertising. Jill is experiencing
A.
poor person-organization fit.
B.
poor person-job fit.
C.
the result of negligent selection by the bank.
D.
a realistic job preview.
Question #7
Which of the following is true of the Civil Rights Act of 1991?
A.
It requires that employers show than an employment practice is job related for a position.
B.
It requires that employers show that there are instances of glass ceiling in their organizations.
C.
It requires employers to discourage the occurrence of affirmative actions in the work place.
D.
It requires employers to avoid making status-blind employment decisions.
Question #8
The _____ requires that organizations identify the essential job functions, which are the fundamental duties of a job.
A.
Americans with Disabilities Act
B.
Disabilities Discrimination Act
C.
Fair Labor Standards Act
D.
Civil Rights Act
Question #9
The use of temporary workers would be most appropriate in which of the following situations?
A.
The organization needs to cut labor costs, and temporary workers would not receive benefits.
B.
Most of the workload falls during the months betwen April and October.
C.
The company has a high rate of turnover.
D.
The employer is a federal contractor and it is staffing up for a new contract.
Question #10
If a recruiter needs to find applicants who have a scarce, highly-specialized skill, it would be most efficient to use
A.
e-mails to its current employees asking if they can recommend anyone in this specialty.
B.
an internet job board such as Monster or HotJobs.
C.
The web site for that particular professional or ocupational association.
D.
a posting on the employer's own web site.
Question #11
Job specifications list(s)
A.
the knowledge, skills, and abilities an individual needs to perform the job satisfactorily.
B.
all the duties of the job and whether they are essential or marginal according to the ADA.
C.
the tasks, duties, and responsibilities of a job.
D.
what the job accomplishes and how performance is measure in key areas of the job description.
Question #12
Which of the following would be defined as retaliation under EEO laws?
A.
A hospital demotes a radiology technician who has complained about ethnice discrimination.
B.
The EEOC targets an employer with a history of unlawful discrimination.
C.
A dismissed employee files a false complaint of discrimination with the EEOC.
D.
An employer fires a supervisor who discriminates against a protected-class member.
Question #13
______ is the study of the way work moves through an organization.
A.
Transfer of responsibility
B.
Work process
C.
Workflow analysis
D.
Job process
Question #14
A bona fide occupational qualification for the job of truck driver for a beer distribution company would include all of the following EXCEPT
A.
possession of a commerical driver's license.
B.
the ability to lift a minimum of fifty pounds.
C.
basic literacy.
D.
a bachelor's degree in any field.
Question #15
Clara has complained to the HR manager that her supervisor, Roberta, is making unwanted sexual advances to her and has created a hostile work environment. Clara's situation may be considered sexual harasssment.
A.
FALSE
B.
TRUE
Question #16
It is illegal for employers to collect genetic information from employees, even if the intent is to protect vulnerable employees from conditions that might be dangerous for them.
A.
FALSE
B.
TRUE
Question #17
For purposes of the Fair Labor Standards Act, a primary duty is considered to mean that the duty occurs at least 50% of the time.
A.
TRUE
B.
FALSE
Question #18
One of the primary reasons for unionization of employees in the United States is the
A.
economic cycles that determine the profitability in an organization.
B.
promotion of unionization by the federal government.
C.
dissatisfaction with how they are treated by their employers.
D.
lack of performance-linked bonuses in organizations.
Question #19
The purpose of a _____ is to give applicants an accurate idea of the positive and negative aspects of a job so that they can more accurately evaluate the employment situation.
A.
job specification
B.
truth-in-hiring approach
C.
job analysis
D.
realistic job preview
Question #20
More than anything else, placement of human resources should be seen as a/an
A.
matching process.
B.
operating management responsibility.
C.
public relations activity.
D.
marketing tool.
Question #21
_____ measure dexterity, hand-eye coordination, and arm-hand steadiness.
A.
Physical ability tests
B.
Psychomotor tests
C.
Work sample tests
D.
Aptitude tests
Question #22
For the last five years, the Director of HR for BiscuitMan Foods has given all new hires an "interpersonal intelligence" test. Now, the director is asking his assistant to calculate the correlations between each employee's test score and his/her performance appraisals, promotion records and whether they have stayed with the firm or have left. The HR director is conducting a
A.
concurrent validity test.
B.
face-validity test.
C.
predictive validity test.
D.
synthetic validity test.
Question #23
A(n) _____ is a selection and development device composed of a series of evaluative exercises and tests in which candidates are evaluated by a panel of trained raters.
A.
panel interview
B.
assessment center
C.
situational jugement test
D.
work simulation
Question #24
______ is the extent to which a predictor repeatedly produces the same results, over time.
A.
Reliability
B.
Consistency
C.
Predictability
D.
Test validity
Question #25
According to the _____ employees are required to notify their employers of military service obligations.
A.
Vietnam Era Veterans Adjustment Assistance Act
B.
Uniformed Service Employment and Re-employment Rights Act
C.
Rehabilitation Act
D.
Civil Rights Act
Question #26
Susan, the school principal, is interviewing applicants for a position as an elementary school teacher in an isolated rural community in North Dakota. Which of the following questions is LEGAL?
A.
Most people here are church-goers. We find that our teachers fit better into the community if they have the same values. Would you be active in any of the churches here?
B.
Have you ever been arrested for child abuse, child pornography, or any other sex offense?
C.
Are you married? It is really hard to meet single people out here, and we have had a lot of single teacher quit.
D.
All of our students are native-English speakers. What language do you speak and write fluently?
Question #27
A _____is a group of jobs having common organizational characteristics.
A.
job family
B.
occupational category
C.
benchmark group
D.
market band
Question #28
Wimsey Enterprises has announced that it will give all employees a 5% merit increase this year. This increase should really be termed a/an
A.
lump-sum increase
B.
seniority increase.
C.
cost-of-living increase.
D.
across-the-board increase.
Question #29
A compensation philosophy in which each employee who has gained another year of seniority should have an increase in pay is called the _______ philosophy.
A.
the equity-based
B.
entitlement
C.
paternalistic
D.
commitment
Question #30
The major federal law that regulates compensation in the U.S. is the
A.
Worker's Compensation Act.
B.
Federal Labor Standards Act.
C.
Pay Equity Act.
D.
the Sarbanes-Oxley Act.
Question #31
The main purpose of effective _______ programs in organizations is to prevent work-related injuries and accidents.
A.
safety
B.
security
C.
human engineering
D.
job restructuring
Question #32
Computer security issues are most critical when
A.
new employees are hired.
B.
an employee is terminated.
C.
an employee is tranferred to a different department in the company.
D.
a contract worker is accessing the computer.
Question #33
Which of the following would NOT typically be included in an employment contract?
A.
compensation
B.
the names of the parties to the contract
C.
the parties' statutory rights
D.
general job duties and expectations
Question #34
Which of the following employer actions would most likely be a violation of employee privacy?
A.
listening to employee phone conversations.
B.
monitoring employee blogs.
C.
monitoring video cameras in the employee changing area.
D.
reading an employee's business e-mail and learning he was committing adultery.
Question #35
The _______ approach builds on the philosophy that violations are actions that usually can be constructively corrected without penalty.
A.
problem-solving
B.
progressive discipline
C.
behavior modification
D.
positive discipline
Question #36
The ______ enforces the Wagner, Taft-Hartly and Landrum Griffin Acts.
A.
Federal Labor-Management Conciliation Authority
B.
U.S. Department of Labor
C.
the U.S. Justice Department
D.
National Labor Relations Board
Question #37
The automatic deduction of union dues from employee payroll checks is called
A.
union security payments.
B.
electronic funds transfer.
C.
dues checkoff.
D.
agency fee deduction.
Question #38
Patrick, a job applicant, was asked by his interviewer, “In your previous job, how did you handle employees who were poor performers?” Based on this information, what type of interview did Patrick attend?
A.
Situational interview.
B.
Behavioral interview
C.
Non-directive interview
D.
Biographical interview
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