BUSAD 144 - Human Resources I » Spring 2021 » Final Exam

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Question #1
Most HR outsourcing is related to the adminstrative role of HR.
A.   FALSE
B.   TRUE
Question #2
The _____ pool consists of all persons who are actually evaluated for selection.
A.    selection
B.   applicant
C.   talent
D.   labor
Question #3
Collette is the director of HR for a large tax-preparation firm. The firm needs to hire large numbers of tax preparers for tax season, and Collette plans to outsource much of the recruiting process without excessively limiting her final hirning decisions. Collette would find all of the following processes appropriate to outsource EXCEPT
A.   face-to-face interviews with finalists.
B.   initial telephone contacts with applicants.
C.   placement of advertisements.
D.   preliminary screening of resumes.
Question #4
An employer is guilty of _____ if an employee is terminated for reasons that are illegal or improper.
A.   voluntary turnover
B.   dysfunctional turnover
C.   wrongful discharge
D.   deconstructive discharge
Question #5
A __ is a distinct, identifiable work activity composed of motions.
A.   responsibility
B.    job
C.    task
D.   duty
Question #6
Jill graduated with her MBA during a severe economic recession in the region. The only acceptable job she could find was in a bank officer training program for a major national bank. Jill was one of the top candidates when she was hired by the bank. She has been with the bank three months and has become disillusioned with it. Jill feels that the individual bank customers are not valued, that the bank extends home mortgages to borrowers who are poor risks, and that the bank engages in misleading advertising. Jill is experiencing
A.   a realistic job preview.
B.   poor person-organization fit.
C.   the result of negligent selection by the bank.
D.   poor person-job fit.
Question #7
Which of the following is true of the Civil Rights Act of 1991?
A.   It requires employers to avoid making status-blind employment decisions.
B.   It requires that employers show than an employment practice is job related for a position.
C.   It requires that employers show that there are instances of glass ceiling in their organizations.
D.   It requires employers to discourage the occurrence of affirmative actions in the work place.
Question #8
The _____ requires that organizations identify the essential job functions, which are the fundamental duties of a job.
A.   Americans with Disabilities Act
B.   Civil Rights Act
C.   Disabilities Discrimination Act
D.   Fair Labor Standards Act
Question #9
The use of temporary workers would be most appropriate in which of the following situations?
A.   The company has a high rate of turnover.
B.   Most of the workload falls during the months betwen April and October.
C.   The employer is a federal contractor and it is staffing up for a new contract.
D.   The organization needs to cut labor costs, and temporary workers would not receive benefits.
Question #10
If a recruiter needs to find applicants who have a scarce, highly-specialized skill, it would be most efficient to use
A.   an internet job board such as Monster or HotJobs.
B.   e-mails to its current employees asking if they can recommend anyone in this specialty.
C.   a posting on the employer's own web site.
D.   The web site for that particular professional or ocupational association.
Question #11
Job specifications list(s)
A.   the knowledge, skills, and abilities an individual needs to perform the job satisfactorily.
B.   all the duties of the job and whether they are essential or marginal according to the ADA.
C.   what the job accomplishes and how performance is measure in key areas of the job description.
D.   the tasks, duties, and responsibilities of a job.
Question #12
Which of the following would be defined as retaliation under EEO laws?
A.   A dismissed employee files a false complaint of discrimination with the EEOC.
B.   An employer fires a supervisor who discriminates against a protected-class member.
C.   A hospital demotes a radiology technician who has complained about ethnice discrimination.
D.   The EEOC targets an employer with a history of unlawful discrimination.
Question #13
______ is the study of the way work moves through an organization.
A.   Transfer of responsibility
B.   Job process
C.   Workflow analysis
D.   Work process
Question #14
A bona fide occupational qualification for the job of truck driver for a beer distribution company would include all of the following EXCEPT
A.   the ability to lift a minimum of fifty pounds.
B.   possession  of a commerical driver's license.
C.   basic literacy.
D.   a bachelor's degree in any field.
Question #15
Clara has complained to the HR manager that her supervisor, Roberta, is making unwanted sexual advances to her and has created a hostile work environment. Clara's situation may be considered sexual harasssment.
A.   TRUE
B.   FALSE
Question #16
It is illegal for employers to collect genetic information from employees, even if the intent is to protect vulnerable employees from conditions that might be dangerous for them.
A.   FALSE
B.   TRUE
Question #17
For purposes of the Fair Labor Standards Act, a primary duty is considered to mean that the duty occurs at least 50% of the time.
A.   TRUE
B.   FALSE
Question #18
One of the primary reasons for unionization of employees in the United States is the
A.   lack of performance-linked bonuses in organizations.
B.   economic cycles that determine the profitability in an organization.
C.   promotion of unionization by the federal government.
D.   dissatisfaction with how they are treated by their employers.
Question #19
The purpose of a _____ is to give applicants an accurate idea of the positive and negative aspects of a job so that they can more accurately evaluate the employment situation.
A.   job specification
B.   truth-in-hiring approach
C.   job analysis
D.   realistic job preview
Question #20
More than anything else, placement of human resources should be seen as a/an
A.   operating management responsibility.
B.   matching process.
C.   public relations activity.
D.   marketing tool.
Question #21
_____ measure dexterity, hand-eye coordination, and arm-hand steadiness.
A.   Physical ability tests
B.   Work sample tests
C.   Aptitude tests
D.   Psychomotor tests
Question #22
For the last five years, the Director of HR for BiscuitMan Foods has given all new hires an "interpersonal intelligence" test. Now, the director is asking his assistant to calculate the correlations between each employee's test score and his/her performance appraisals, promotion records and whether they have stayed with the firm or have left. The HR director is conducting a
A.   face-validity test.
B.   predictive validity test.
C.   concurrent validity test.
D.   synthetic validity test.
Question #23
A(n) _____ is a selection and development device composed of a series of evaluative exercises and tests in which candidates are evaluated by a panel of trained raters.
A.   work simulation
B.   assessment center
C.   situational jugement test
D.   panel interview
Question #24
______ is the extent to which a predictor repeatedly produces the same results, over time.
A.   Predictability
B.   Test validity
C.   Reliability
D.   Consistency
Question #25
According to the _____ employees are required to notify their employers of military service obligations.
A.   Rehabilitation Act
B.   Uniformed Service Employment and Re-employment Rights Act
C.   Civil Rights Act
D.   Vietnam Era Veterans Adjustment Assistance Act
Question #26
Susan, the school principal, is interviewing applicants for a position as an elementary school teacher in an isolated rural community in North Dakota. Which of the following questions is LEGAL?
A.   All of our students are native-English speakers.  What language do you speak and write fluently?
B.   Are you married? It is really hard to meet single people out here, and we have had a lot of single teacher quit.
C.   Have you ever been arrested for child abuse, child pornography, or any other sex offense?
D.   Most people here are church-goers.  We find that our teachers fit better into the community if they have the same values.  Would you be active in any of the churches here?
Question #27
A _____is a group of jobs having common organizational characteristics.
A.   job family
B.   benchmark group
C.   occupational category
D.   market band
Question #28
Wimsey Enterprises has announced that it will give all employees a 5% merit increase this year. This increase should really be termed a/an
A.   lump-sum increase
B.   seniority increase.
C.   across-the-board increase.
D.   cost-of-living increase.
Question #29
A compensation philosophy in which each employee who has gained another year of seniority should have an increase in pay is called the _______ philosophy.
A.   the equity-based
B.   entitlement
C.   commitment
D.   paternalistic
Question #30
The major federal law that regulates compensation in the U.S. is the
A.   Worker's Compensation Act.
B.   Pay Equity Act.
C.   Federal Labor Standards Act.
D.   the Sarbanes-Oxley Act.
Question #31
The main purpose of effective _______ programs in organizations is to prevent work-related injuries and accidents.
A.   safety
B.   security
C.   job restructuring
D.   human engineering
Question #32
Computer security issues are most critical when
A.   an employee is tranferred to a different department in the company.
B.   an employee is terminated.
C.   new employees are hired.
D.   a contract worker is accessing the computer.
Question #33
Which of the following would NOT typically be included in an employment contract?
A.   the parties' statutory rights
B.   general job duties and expectations
C.   the names of the parties to the contract
D.   compensation
Question #34
Which of the following employer actions would most likely be a violation of employee privacy?
A.   monitoring employee blogs.
B.   listening to employee phone conversations.
C.   monitoring video cameras in the employee changing area.
D.   reading an employee's business e-mail and learning he was committing adultery.
Question #35
The _______ approach builds on the philosophy that violations are actions that usually can be constructively corrected without penalty.
A.   problem-solving
B.   positive discipline
C.   behavior modification
D.   progressive discipline
Question #36
The ______ enforces the Wagner, Taft-Hartly and Landrum Griffin Acts.
A.   the U.S. Justice Department
B.   U.S. Department of Labor
C.   National Labor Relations Board
D.   Federal Labor-Management Conciliation Authority
Question #37
The automatic deduction of union dues from employee payroll checks is called
A.   union security payments.
B.   agency fee deduction.
C.   dues checkoff.
D.   electronic funds transfer.
Question #38
Patrick, a job applicant, was asked by his interviewer, “In your previous job, how did you handle employees who were poor performers?” Based on this information, what type of interview did Patrick attend?
A.   Biographical interview
B.   Non-directive interview
C.   Behavioral interview
D.   Situational interview.

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