BUSAD 144 - Human Resources I » Spring 2021 » Final Exam
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Question #1
Most HR outsourcing is related to the adminstrative role of HR.
A.
TRUE
B.
FALSE
Question #2
The _____ pool consists of all persons who are actually evaluated for selection.
A.
talent
B.
applicant
C.
selection
D.
labor
Question #3
Collette is the director of HR for a large tax-preparation firm. The firm needs to hire large numbers of tax preparers for tax season, and Collette plans to outsource much of the recruiting process without excessively limiting her final hirning decisions. Collette would find all of the following processes appropriate to outsource EXCEPT
A.
placement of advertisements.
B.
initial telephone contacts with applicants.
C.
face-to-face interviews with finalists.
D.
preliminary screening of resumes.
Question #4
An employer is guilty of _____ if an employee is terminated for reasons that are illegal or improper.
A.
deconstructive discharge
B.
wrongful discharge
C.
dysfunctional turnover
D.
voluntary turnover
Question #5
A __ is a distinct, identifiable work activity composed of motions.
A.
task
B.
duty
C.
responsibility
D.
job
Question #6
Jill graduated with her MBA during a severe economic recession in the region. The only acceptable job she could find was in a bank officer training program for a major national bank. Jill was one of the top candidates when she was hired by the bank. She has been with the bank three months and has become disillusioned with it. Jill feels that the individual bank customers are not valued, that the bank extends home mortgages to borrowers who are poor risks, and that the bank engages in misleading advertising. Jill is experiencing
A.
poor person-organization fit.
B.
a realistic job preview.
C.
poor person-job fit.
D.
the result of negligent selection by the bank.
Question #7
Which of the following is true of the Civil Rights Act of 1991?
A.
It requires that employers show that there are instances of glass ceiling in their organizations.
B.
It requires employers to avoid making status-blind employment decisions.
C.
It requires that employers show than an employment practice is job related for a position.
D.
It requires employers to discourage the occurrence of affirmative actions in the work place.
Question #8
The _____ requires that organizations identify the essential job functions, which are the fundamental duties of a job.
A.
Fair Labor Standards Act
B.
Disabilities Discrimination Act
C.
Americans with Disabilities Act
D.
Civil Rights Act
Question #9
The use of temporary workers would be most appropriate in which of the following situations?
A.
The organization needs to cut labor costs, and temporary workers would not receive benefits.
B.
The employer is a federal contractor and it is staffing up for a new contract.
C.
The company has a high rate of turnover.
D.
Most of the workload falls during the months betwen April and October.
Question #10
If a recruiter needs to find applicants who have a scarce, highly-specialized skill, it would be most efficient to use
A.
an internet job board such as Monster or HotJobs.
B.
e-mails to its current employees asking if they can recommend anyone in this specialty.
C.
The web site for that particular professional or ocupational association.
D.
a posting on the employer's own web site.
Question #11
Job specifications list(s)
A.
the knowledge, skills, and abilities an individual needs to perform the job satisfactorily.
B.
the tasks, duties, and responsibilities of a job.
C.
what the job accomplishes and how performance is measure in key areas of the job description.
D.
all the duties of the job and whether they are essential or marginal according to the ADA.
Question #12
Which of the following would be defined as retaliation under EEO laws?
A.
A hospital demotes a radiology technician who has complained about ethnice discrimination.
B.
An employer fires a supervisor who discriminates against a protected-class member.
C.
A dismissed employee files a false complaint of discrimination with the EEOC.
D.
The EEOC targets an employer with a history of unlawful discrimination.
Question #13
______ is the study of the way work moves through an organization.
A.
Transfer of responsibility
B.
Job process
C.
Workflow analysis
D.
Work process
Question #14
A bona fide occupational qualification for the job of truck driver for a beer distribution company would include all of the following EXCEPT
A.
possession of a commerical driver's license.
B.
a bachelor's degree in any field.
C.
the ability to lift a minimum of fifty pounds.
D.
basic literacy.
Question #15
Clara has complained to the HR manager that her supervisor, Roberta, is making unwanted sexual advances to her and has created a hostile work environment. Clara's situation may be considered sexual harasssment.
A.
TRUE
B.
FALSE
Question #16
It is illegal for employers to collect genetic information from employees, even if the intent is to protect vulnerable employees from conditions that might be dangerous for them.
A.
FALSE
B.
TRUE
Question #17
For purposes of the Fair Labor Standards Act, a primary duty is considered to mean that the duty occurs at least 50% of the time.
A.
FALSE
B.
TRUE
Question #18
One of the primary reasons for unionization of employees in the United States is the
A.
lack of performance-linked bonuses in organizations.
B.
economic cycles that determine the profitability in an organization.
C.
promotion of unionization by the federal government.
D.
dissatisfaction with how they are treated by their employers.
Question #19
The purpose of a _____ is to give applicants an accurate idea of the positive and negative aspects of a job so that they can more accurately evaluate the employment situation.
A.
realistic job preview
B.
job specification
C.
job analysis
D.
truth-in-hiring approach
Question #20
More than anything else, placement of human resources should be seen as a/an
A.
operating management responsibility.
B.
public relations activity.
C.
marketing tool.
D.
matching process.
Question #21
_____ measure dexterity, hand-eye coordination, and arm-hand steadiness.
A.
Work sample tests
B.
Psychomotor tests
C.
Aptitude tests
D.
Physical ability tests
Question #22
For the last five years, the Director of HR for BiscuitMan Foods has given all new hires an "interpersonal intelligence" test. Now, the director is asking his assistant to calculate the correlations between each employee's test score and his/her performance appraisals, promotion records and whether they have stayed with the firm or have left. The HR director is conducting a
A.
predictive validity test.
B.
face-validity test.
C.
synthetic validity test.
D.
concurrent validity test.
Question #23
A(n) _____ is a selection and development device composed of a series of evaluative exercises and tests in which candidates are evaluated by a panel of trained raters.
A.
situational jugement test
B.
work simulation
C.
panel interview
D.
assessment center
Question #24
______ is the extent to which a predictor repeatedly produces the same results, over time.
A.
Predictability
B.
Test validity
C.
Reliability
D.
Consistency
Question #25
According to the _____ employees are required to notify their employers of military service obligations.
A.
Rehabilitation Act
B.
Vietnam Era Veterans Adjustment Assistance Act
C.
Uniformed Service Employment and Re-employment Rights Act
D.
Civil Rights Act
Question #26
Susan, the school principal, is interviewing applicants for a position as an elementary school teacher in an isolated rural community in North Dakota. Which of the following questions is LEGAL?
A.
Most people here are church-goers. We find that our teachers fit better into the community if they have the same values. Would you be active in any of the churches here?
B.
Are you married? It is really hard to meet single people out here, and we have had a lot of single teacher quit.
C.
Have you ever been arrested for child abuse, child pornography, or any other sex offense?
D.
All of our students are native-English speakers. What language do you speak and write fluently?
Question #27
A _____is a group of jobs having common organizational characteristics.
A.
market band
B.
job family
C.
benchmark group
D.
occupational category
Question #28
Wimsey Enterprises has announced that it will give all employees a 5% merit increase this year. This increase should really be termed a/an
A.
across-the-board increase.
B.
seniority increase.
C.
cost-of-living increase.
D.
lump-sum increase
Question #29
A compensation philosophy in which each employee who has gained another year of seniority should have an increase in pay is called the _______ philosophy.
A.
entitlement
B.
the equity-based
C.
paternalistic
D.
commitment
Question #30
The major federal law that regulates compensation in the U.S. is the
A.
the Sarbanes-Oxley Act.
B.
Pay Equity Act.
C.
Worker's Compensation Act.
D.
Federal Labor Standards Act.
Question #31
The main purpose of effective _______ programs in organizations is to prevent work-related injuries and accidents.
A.
human engineering
B.
security
C.
job restructuring
D.
safety
Question #32
Computer security issues are most critical when
A.
an employee is terminated.
B.
new employees are hired.
C.
an employee is tranferred to a different department in the company.
D.
a contract worker is accessing the computer.
Question #33
Which of the following would NOT typically be included in an employment contract?
A.
compensation
B.
general job duties and expectations
C.
the parties' statutory rights
D.
the names of the parties to the contract
Question #34
Which of the following employer actions would most likely be a violation of employee privacy?
A.
reading an employee's business e-mail and learning he was committing adultery.
B.
monitoring video cameras in the employee changing area.
C.
listening to employee phone conversations.
D.
monitoring employee blogs.
Question #35
The _______ approach builds on the philosophy that violations are actions that usually can be constructively corrected without penalty.
A.
problem-solving
B.
progressive discipline
C.
positive discipline
D.
behavior modification
Question #36
The ______ enforces the Wagner, Taft-Hartly and Landrum Griffin Acts.
A.
Federal Labor-Management Conciliation Authority
B.
U.S. Department of Labor
C.
the U.S. Justice Department
D.
National Labor Relations Board
Question #37
The automatic deduction of union dues from employee payroll checks is called
A.
union security payments.
B.
agency fee deduction.
C.
dues checkoff.
D.
electronic funds transfer.
Question #38
Patrick, a job applicant, was asked by his interviewer, “In your previous job, how did you handle employees who were poor performers?” Based on this information, what type of interview did Patrick attend?
A.
Biographical interview
B.
Behavioral interview
C.
Situational interview.
D.
Non-directive interview
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