BUSAD 144 - Human Resources I » Spring 2021 » Final Exam

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Question #1
Most HR outsourcing is related to the adminstrative role of HR.
A.   TRUE
B.   FALSE
Question #2
The _____ pool consists of all persons who are actually evaluated for selection.
A.    selection
B.   labor
C.   applicant
D.   talent
Question #3
Collette is the director of HR for a large tax-preparation firm. The firm needs to hire large numbers of tax preparers for tax season, and Collette plans to outsource much of the recruiting process without excessively limiting her final hirning decisions. Collette would find all of the following processes appropriate to outsource EXCEPT
A.   face-to-face interviews with finalists.
B.   initial telephone contacts with applicants.
C.   placement of advertisements.
D.   preliminary screening of resumes.
Question #4
An employer is guilty of _____ if an employee is terminated for reasons that are illegal or improper.
A.   dysfunctional turnover
B.   deconstructive discharge
C.   voluntary turnover
D.   wrongful discharge
Question #5
A __ is a distinct, identifiable work activity composed of motions.
A.   duty
B.    job
C.   responsibility
D.    task
Question #6
Jill graduated with her MBA during a severe economic recession in the region. The only acceptable job she could find was in a bank officer training program for a major national bank. Jill was one of the top candidates when she was hired by the bank. She has been with the bank three months and has become disillusioned with it. Jill feels that the individual bank customers are not valued, that the bank extends home mortgages to borrowers who are poor risks, and that the bank engages in misleading advertising. Jill is experiencing
A.   the result of negligent selection by the bank.
B.   a realistic job preview.
C.   poor person-job fit.
D.   poor person-organization fit.
Question #7
Which of the following is true of the Civil Rights Act of 1991?
A.   It requires employers to avoid making status-blind employment decisions.
B.   It requires employers to discourage the occurrence of affirmative actions in the work place.
C.   It requires that employers show that there are instances of glass ceiling in their organizations.
D.   It requires that employers show than an employment practice is job related for a position.
Question #8
The _____ requires that organizations identify the essential job functions, which are the fundamental duties of a job.
A.   Americans with Disabilities Act
B.   Civil Rights Act
C.   Disabilities Discrimination Act
D.   Fair Labor Standards Act
Question #9
The use of temporary workers would be most appropriate in which of the following situations?
A.   Most of the workload falls during the months betwen April and October.
B.   The employer is a federal contractor and it is staffing up for a new contract.
C.   The company has a high rate of turnover.
D.   The organization needs to cut labor costs, and temporary workers would not receive benefits.
Question #10
If a recruiter needs to find applicants who have a scarce, highly-specialized skill, it would be most efficient to use
A.   a posting on the employer's own web site.
B.   an internet job board such as Monster or HotJobs.
C.   The web site for that particular professional or ocupational association.
D.   e-mails to its current employees asking if they can recommend anyone in this specialty.
Question #11
Job specifications list(s)
A.   all the duties of the job and whether they are essential or marginal according to the ADA.
B.   the tasks, duties, and responsibilities of a job.
C.   the knowledge, skills, and abilities an individual needs to perform the job satisfactorily.
D.   what the job accomplishes and how performance is measure in key areas of the job description.
Question #12
Which of the following would be defined as retaliation under EEO laws?
A.   The EEOC targets an employer with a history of unlawful discrimination.
B.   An employer fires a supervisor who discriminates against a protected-class member.
C.   A dismissed employee files a false complaint of discrimination with the EEOC.
D.   A hospital demotes a radiology technician who has complained about ethnice discrimination.
Question #13
______ is the study of the way work moves through an organization.
A.   Job process
B.   Workflow analysis
C.   Transfer of responsibility
D.   Work process
Question #14
A bona fide occupational qualification for the job of truck driver for a beer distribution company would include all of the following EXCEPT
A.   basic literacy.
B.   possession  of a commerical driver's license.
C.   the ability to lift a minimum of fifty pounds.
D.   a bachelor's degree in any field.
Question #15
Clara has complained to the HR manager that her supervisor, Roberta, is making unwanted sexual advances to her and has created a hostile work environment. Clara's situation may be considered sexual harasssment.
A.   TRUE
B.   FALSE
Question #16
It is illegal for employers to collect genetic information from employees, even if the intent is to protect vulnerable employees from conditions that might be dangerous for them.
A.   FALSE
B.   TRUE
Question #17
For purposes of the Fair Labor Standards Act, a primary duty is considered to mean that the duty occurs at least 50% of the time.
A.   TRUE
B.   FALSE
Question #18
One of the primary reasons for unionization of employees in the United States is the
A.   promotion of unionization by the federal government.
B.   economic cycles that determine the profitability in an organization.
C.   dissatisfaction with how they are treated by their employers.
D.   lack of performance-linked bonuses in organizations.
Question #19
The purpose of a _____ is to give applicants an accurate idea of the positive and negative aspects of a job so that they can more accurately evaluate the employment situation.
A.   truth-in-hiring approach
B.   realistic job preview
C.   job analysis
D.   job specification
Question #20
More than anything else, placement of human resources should be seen as a/an
A.   public relations activity.
B.   matching process.
C.   marketing tool.
D.   operating management responsibility.
Question #21
_____ measure dexterity, hand-eye coordination, and arm-hand steadiness.
A.   Aptitude tests
B.   Psychomotor tests
C.   Physical ability tests
D.   Work sample tests
Question #22
For the last five years, the Director of HR for BiscuitMan Foods has given all new hires an "interpersonal intelligence" test. Now, the director is asking his assistant to calculate the correlations between each employee's test score and his/her performance appraisals, promotion records and whether they have stayed with the firm or have left. The HR director is conducting a
A.   predictive validity test.
B.   face-validity test.
C.   synthetic validity test.
D.   concurrent validity test.
Question #23
A(n) _____ is a selection and development device composed of a series of evaluative exercises and tests in which candidates are evaluated by a panel of trained raters.
A.   panel interview
B.   work simulation
C.   situational jugement test
D.   assessment center
Question #24
______ is the extent to which a predictor repeatedly produces the same results, over time.
A.   Consistency
B.   Test validity
C.   Predictability
D.   Reliability
Question #25
According to the _____ employees are required to notify their employers of military service obligations.
A.   Rehabilitation Act
B.   Vietnam Era Veterans Adjustment Assistance Act
C.   Uniformed Service Employment and Re-employment Rights Act
D.   Civil Rights Act
Question #26
Susan, the school principal, is interviewing applicants for a position as an elementary school teacher in an isolated rural community in North Dakota. Which of the following questions is LEGAL?
A.   All of our students are native-English speakers.  What language do you speak and write fluently?
B.   Most people here are church-goers.  We find that our teachers fit better into the community if they have the same values.  Would you be active in any of the churches here?
C.   Are you married? It is really hard to meet single people out here, and we have had a lot of single teacher quit.
D.   Have you ever been arrested for child abuse, child pornography, or any other sex offense?
Question #27
A _____is a group of jobs having common organizational characteristics.
A.   occupational category
B.   job family
C.   benchmark group
D.   market band
Question #28
Wimsey Enterprises has announced that it will give all employees a 5% merit increase this year. This increase should really be termed a/an
A.   across-the-board increase.
B.   lump-sum increase
C.   cost-of-living increase.
D.   seniority increase.
Question #29
A compensation philosophy in which each employee who has gained another year of seniority should have an increase in pay is called the _______ philosophy.
A.   commitment
B.   entitlement
C.   the equity-based
D.   paternalistic
Question #30
The major federal law that regulates compensation in the U.S. is the
A.   Federal Labor Standards Act.
B.   the Sarbanes-Oxley Act.
C.   Pay Equity Act.
D.   Worker's Compensation Act.
Question #31
The main purpose of effective _______ programs in organizations is to prevent work-related injuries and accidents.
A.   human engineering
B.   safety
C.   security
D.   job restructuring
Question #32
Computer security issues are most critical when
A.   a contract worker is accessing the computer.
B.   an employee is terminated.
C.   new employees are hired.
D.   an employee is tranferred to a different department in the company.
Question #33
Which of the following would NOT typically be included in an employment contract?
A.   compensation
B.   general job duties and expectations
C.   the parties' statutory rights
D.   the names of the parties to the contract
Question #34
Which of the following employer actions would most likely be a violation of employee privacy?
A.   listening to employee phone conversations.
B.   reading an employee's business e-mail and learning he was committing adultery.
C.   monitoring video cameras in the employee changing area.
D.   monitoring employee blogs.
Question #35
The _______ approach builds on the philosophy that violations are actions that usually can be constructively corrected without penalty.
A.   behavior modification
B.   progressive discipline
C.   problem-solving
D.   positive discipline
Question #36
The ______ enforces the Wagner, Taft-Hartly and Landrum Griffin Acts.
A.   U.S. Department of Labor
B.   Federal Labor-Management Conciliation Authority
C.   National Labor Relations Board
D.   the U.S. Justice Department
Question #37
  
A.   agency fee deduction.
B.   dues checkoff.
C.   union security payments.
D.   electronic funds transfer.
Question #38
Patrick, a job applicant, was asked by his interviewer, “In your previous job, how did you handle employees who were poor performers?” Based on this information, what type of interview did Patrick attend?
A.   Non-directive interview
B.   Biographical interview
C.   Situational interview.
D.   Behavioral interview

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