California State University, Northridge » Sociology » Soc 340 - Sociology of Work » Spring 2021

Soc 340 - Sociology of Work » Spring 2021 » Test 2

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Question #1

A fast food worker may experience ____ because of the conflicting expectations to sell as much food as possible and to have pleasant interactions with customers.

A. job angst

B. bullying

C. alienation

D. self-actualization

E. role strain

Question #2

Which of the following is part of the 'hidden curriculum' of the kindergarten?

A. learning the letters of the alphabet.

B. learning to raise one's hand before speaking.

C. learning how to use a pencil properly.

D. learning to count to one hundred.

E. learning to distinguish different colors.

Question #3

Which of the following is an intrinsic reward?

A. positive relations with co-workers

B. craft and machine tending.

C. pay

D. job security

E. fringe benefits

Question #4

A contemporary successor of Marx, Seeman says alienation is subjectively experienced as:

A. dissatisfaction, powerlessness, anger, self-estrangement, isolation

B. dissatisfaction, powerlessness, meaninglessness, isolation, normlessness

C. dissatisfaction, meaninglessness, powerlessness, isolation, anger, normlessness, self-estrangement

D. powerlessness, self-estrangement, meaninglessness, isolation, normlessness

E. anger, self-estrangement, meaninglessness, isolation, normlessness

Question #5

A group that has often experienced upward mobility is

A. divorced women.

B. the underclass.

C. part-time workers.

D. unskilled workers.

E. the children of immigrants.

Question #6

Sociologists have suggested that the following are significant job characteristics in promoting healthy mental functioning among workers:

A. job rotation, close supervision, and flexibility

B. job autonomy, complexity, and diversity

C. job complexity and security

D. job security, job rotation, and training

E. job flexibility and diversity

Question #7

"Solidarity Forever," a union inspirational song, was used

A. to persuade political parties to support unions.

B. to persuade employers to recognize unions.

C. as an ineffective organizing tool.

D. to convince workers that their problems are shared by others.

E. as an illegal labor practice.

Question #8

How does organizational structure affect job satisfaction?

A. Job satisfaction increases as division of labor increases.

B. Opportunities for promotion appear to be unrelated to job satisfaction.

C. Workers in very small companies report low job satisfaction due to limited job complexity.

D. Workers prefer small companies to large corporations.

E. The nature of the job tasks is unrelated to job satisfaction.

Question #9

The existence of a large proletariat is most consistent with the work of

A. Karl Marx

B. Max Weber

C. William Julius Wilson

D. Barbara Reskin

E. Charles Tilly

Question #10

Refer to the following set of facts: Lakeisha works in a medium-sized firm in Chicago. Her husband Michael works for a large firm and was recently transferred to Salt Lake City. Lakeisha and Michael have one daughter, Yvonne, who is two years old. Yvonne lives with her mother in Chicago. Which of the following fringe benefits could be most helpful in this situation?

A. elder care, a defined benefit plan, and health care

B. on-site child care, relocation counseling, and flextime

C. maternal leave, health care, and education benefits

D. job sharing, paid leave, and elder care

E. retirement counseling, defined contribution plans, and health care

Question #11

In assessing the effects of alienation and self-actualization upon workers' lives off the job, we may conclude that

A. technology mediates the effects of alienation and self-actualization upon workers' families.

B. only self-actualization has an effect outside the workplace.

C. only alienation has an effect outside the workplace.

D. alcohol, drug abuse, and family problems have no connection with workers' job experiences.

E. both self-actualization and alienation may have an effect outside the workplace.

Question #12

Which of the following is NOT true of the Knights of Labor?

A. The Knights favored social and political reform.

B. It was basically a self-improvement and social reform society.

C. It was a general union.

D. The Knights officially opposed strikes.

E. Like many early unions, it excluded working women.

Question #13

Mass-production workers used sit-down strikes as means of resistance. They could not withhold their labor because

A. their wage was too cheap to stop working.

B. they were considered to be easily replaceable.

C. they were not unionized yet.

D. family members employed by the same company would be fired.

E. strikes were illegal.

Question #14

The legal basis for the elimination of employment discrimination is

A. Brown v. Board of Education.

B. the bill of rights.

C. the Executive Order of 1962.

D. the Thirteenth Amendment to the U.S. Constitution.

E. Title VII of the U.S. Civil Rights Act of 1964.

Question #15

Strikes involving several trades simultaneously are called

A. gridlock strikes.

B. general strikes.

C. mass strikes.

D. secondary boycotts.

E. sit-down strikes.

Question #16

Home production would include all of the following EXCEPT

A. preparing meals.

B. writing freelance articles for publication.

C. buying groceries.

D. washing laundry.

E. taking children to sports lessons.

Question #17

Which of the following work rule changes is most likely to increase the alienation of the workers?

A. requiring that all promotion possibilities be posted for three weeks before the job is filled

B. requiring workers to keep track of their expenses while traveling on company business

C. forbidding workers to talk with their co-workers

D. requiring workers to eat only in the company cafeteria

E. installing a hot-line for anonymous complaints about safety concerns

Question #18

The income squeeze refers to

A. the difference between the average earnings of husbands and wives.

B. the difference between the average earnings of new workers and experienced workers.

C. the difference between increasing family expenses across the life cycle and relatively stable earnings.

D. the difference between the income of workers and the needs of their aged parents.

E. the difference between the average earnings of adult children and their parents.

Question #19

Maslow is to self-actualization as Marx is to __________.

A. alienation

B. revolution

C. self-estrangement

D. boredom

E. powerlessness

Question #20

Assembly-line work is typically thought to be alienating because

A. it is repetitive.

B. the tasks are too difficult.

C. new technologies have created too many stressful intellectual demands.

D. it is poorly paid.

E. it requires more manual dexterity than many workers possess.

Question #21

Mr. Ostrowski's suggestion to Malcolm X that he become a carpenter instead of a lawyer is an example of

A. pragmatic job counseling.

B. early job socialization.

C. lateral mobility.

D. occupational guidance.

E. occupational steering.

Question #22

Federal law now requires the employers of fifty or more employees to provide:

A. pension plans.

B. on-site child care.

C. unpaid family leave for up to twelve weeks.

D. paid family leave for six months.

E. retirement counseling.

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