California State University, Northridge » Sociology » Soc 340 - Sociology of Work » Spring 2021

Soc 340 - Sociology of Work » Spring 2021 » Test 2

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Question #1

A fast food worker may experience ____ because of the conflicting expectations to sell as much food as possible and to have pleasant interactions with customers.

A. bullying

B. job angst

C. role strain

D. self-actualization

E. alienation

Question #2

Which of the following is part of the 'hidden curriculum' of the kindergarten?

A. learning to count to one hundred.

B. learning to distinguish different colors.

C. learning how to use a pencil properly.

D. learning to raise one's hand before speaking.

E. learning the letters of the alphabet.

Question #3

Which of the following is an intrinsic reward?

A. craft and machine tending.

B. pay

C. job security

D. positive relations with co-workers

E. fringe benefits

Question #4

A contemporary successor of Marx, Seeman says alienation is subjectively experienced as:

A. dissatisfaction, powerlessness, anger, self-estrangement, isolation

B. powerlessness, self-estrangement, meaninglessness, isolation, normlessness

C. dissatisfaction, powerlessness, meaninglessness, isolation, normlessness

D. dissatisfaction, meaninglessness, powerlessness, isolation, anger, normlessness, self-estrangement

E. anger, self-estrangement, meaninglessness, isolation, normlessness

Question #5

A group that has often experienced upward mobility is

A. the underclass.

B. unskilled workers.

C. part-time workers.

D. the children of immigrants.

E. divorced women.

Question #6

Sociologists have suggested that the following are significant job characteristics in promoting healthy mental functioning among workers:

A. job complexity and security

B. job security, job rotation, and training

C. job autonomy, complexity, and diversity

D. job flexibility and diversity

E. job rotation, close supervision, and flexibility

Question #7

"Solidarity Forever," a union inspirational song, was used

A. to convince workers that their problems are shared by others.

B. to persuade political parties to support unions.

C. as an illegal labor practice.

D. to persuade employers to recognize unions.

E. as an ineffective organizing tool.

Question #8

How does organizational structure affect job satisfaction?

A. Opportunities for promotion appear to be unrelated to job satisfaction.

B. Workers in very small companies report low job satisfaction due to limited job complexity.

C. Job satisfaction increases as division of labor increases.

D. Workers prefer small companies to large corporations.

E. The nature of the job tasks is unrelated to job satisfaction.

Question #9

The existence of a large proletariat is most consistent with the work of

A. Barbara Reskin

B. William Julius Wilson

C. Max Weber

D. Karl Marx

E. Charles Tilly

Question #10

Refer to the following set of facts: Lakeisha works in a medium-sized firm in Chicago. Her husband Michael works for a large firm and was recently transferred to Salt Lake City. Lakeisha and Michael have one daughter, Yvonne, who is two years old. Yvonne lives with her mother in Chicago. Which of the following fringe benefits could be most helpful in this situation?

A. maternal leave, health care, and education benefits

B. elder care, a defined benefit plan, and health care

C. retirement counseling, defined contribution plans, and health care

D. on-site child care, relocation counseling, and flextime

E. job sharing, paid leave, and elder care

Question #11

In assessing the effects of alienation and self-actualization upon workers' lives off the job, we may conclude that

A. only self-actualization has an effect outside the workplace.

B. technology mediates the effects of alienation and self-actualization upon workers' families.

C. only alienation has an effect outside the workplace.

D. alcohol, drug abuse, and family problems have no connection with workers' job experiences.

E. both self-actualization and alienation may have an effect outside the workplace.

Question #12

Which of the following is NOT true of the Knights of Labor?

A. Like many early unions, it excluded working women.

B. The Knights officially opposed strikes.

C. It was a general union.

D. It was basically a self-improvement and social reform society.

E. The Knights favored social and political reform.

Question #13

Mass-production workers used sit-down strikes as means of resistance. They could not withhold their labor because

A. family members employed by the same company would be fired.

B. they were not unionized yet.

C. they were considered to be easily replaceable.

D. their wage was too cheap to stop working.

E. strikes were illegal.

Question #14

The legal basis for the elimination of employment discrimination is

A. the bill of rights.

B. the Thirteenth Amendment to the U.S. Constitution.

C. Brown v. Board of Education.

D. the Executive Order of 1962.

E. Title VII of the U.S. Civil Rights Act of 1964.

Question #15

Strikes involving several trades simultaneously are called

A. secondary boycotts.

B. general strikes.

C. mass strikes.

D. gridlock strikes.

E. sit-down strikes.

Question #16

Home production would include all of the following EXCEPT

A. washing laundry.

B. writing freelance articles for publication.

C. buying groceries.

D. taking children to sports lessons.

E. preparing meals.

Question #17

Which of the following work rule changes is most likely to increase the alienation of the workers?

A. requiring that all promotion possibilities be posted for three weeks before the job is filled

B. installing a hot-line for anonymous complaints about safety concerns

C. forbidding workers to talk with their co-workers

D. requiring workers to keep track of their expenses while traveling on company business

E. requiring workers to eat only in the company cafeteria

Question #18

The income squeeze refers to

A. the difference between the average earnings of new workers and experienced workers.

B. the difference between the average earnings of husbands and wives.

C. the difference between increasing family expenses across the life cycle and relatively stable earnings.

D. the difference between the income of workers and the needs of their aged parents.

E. the difference between the average earnings of adult children and their parents.

Question #19

Maslow is to self-actualization as Marx is to __________.

A. alienation

B. powerlessness

C. revolution

D. self-estrangement

E. boredom

Question #20

Assembly-line work is typically thought to be alienating because

A. new technologies have created too many stressful intellectual demands.

B. it is repetitive.

C. it requires more manual dexterity than many workers possess.

D. it is poorly paid.

E. the tasks are too difficult.

Question #21

Mr. Ostrowski's suggestion to Malcolm X that he become a carpenter instead of a lawyer is an example of

A. occupational guidance.

B. lateral mobility.

C. occupational steering.

D. early job socialization.

E. pragmatic job counseling.

Question #22

Federal law now requires the employers of fifty or more employees to provide:

A. on-site child care.

B. paid family leave for six months.

C. retirement counseling.

D. unpaid family leave for up to twelve weeks.

E. pension plans.

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