California State University, Northridge » Sociology » Soc 340 - Sociology of Work » Spring 2021

Soc 340 - Sociology of Work » Spring 2021 » Test 2

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Question #1

A fast food worker may experience ____ because of the conflicting expectations to sell as much food as possible and to have pleasant interactions with customers.

A. self-actualization

B. job angst

C. bullying

D. role strain

E. alienation

Question #2

Which of the following is part of the 'hidden curriculum' of the kindergarten?

A. learning to raise one's hand before speaking.

B. learning to distinguish different colors.

C. learning the letters of the alphabet.

D. learning to count to one hundred.

E. learning how to use a pencil properly.

Question #3

Which of the following is an intrinsic reward?

A. positive relations with co-workers

B. pay

C. fringe benefits

D. job security

E. craft and machine tending.

Question #4

A contemporary successor of Marx, Seeman says alienation is subjectively experienced as:

A. dissatisfaction, meaninglessness, powerlessness, isolation, anger, normlessness, self-estrangement

B. anger, self-estrangement, meaninglessness, isolation, normlessness

C. powerlessness, self-estrangement, meaninglessness, isolation, normlessness

D. dissatisfaction, powerlessness, meaninglessness, isolation, normlessness

E. dissatisfaction, powerlessness, anger, self-estrangement, isolation

Question #5

A group that has often experienced upward mobility is

A. part-time workers.

B. the children of immigrants.

C. divorced women.

D. unskilled workers.

E. the underclass.

Question #6

Sociologists have suggested that the following are significant job characteristics in promoting healthy mental functioning among workers:

A. job autonomy, complexity, and diversity

B. job flexibility and diversity

C. job complexity and security

D. job rotation, close supervision, and flexibility

E. job security, job rotation, and training

Question #7

"Solidarity Forever," a union inspirational song, was used

A. to convince workers that their problems are shared by others.

B. to persuade employers to recognize unions.

C. to persuade political parties to support unions.

D. as an ineffective organizing tool.

E. as an illegal labor practice.

Question #8

How does organizational structure affect job satisfaction?

A. Workers in very small companies report low job satisfaction due to limited job complexity.

B. Workers prefer small companies to large corporations.

C. Job satisfaction increases as division of labor increases.

D. The nature of the job tasks is unrelated to job satisfaction.

E. Opportunities for promotion appear to be unrelated to job satisfaction.

Question #9

The existence of a large proletariat is most consistent with the work of

A. Barbara Reskin

B. William Julius Wilson

C. Charles Tilly

D. Karl Marx

E. Max Weber

Question #10

Refer to the following set of facts: Lakeisha works in a medium-sized firm in Chicago. Her husband Michael works for a large firm and was recently transferred to Salt Lake City. Lakeisha and Michael have one daughter, Yvonne, who is two years old. Yvonne lives with her mother in Chicago. Which of the following fringe benefits could be most helpful in this situation?

A. maternal leave, health care, and education benefits

B. on-site child care, relocation counseling, and flextime

C. job sharing, paid leave, and elder care

D. retirement counseling, defined contribution plans, and health care

E. elder care, a defined benefit plan, and health care

Question #11

In assessing the effects of alienation and self-actualization upon workers' lives off the job, we may conclude that

A. technology mediates the effects of alienation and self-actualization upon workers' families.

B. only self-actualization has an effect outside the workplace.

C. both self-actualization and alienation may have an effect outside the workplace.

D. alcohol, drug abuse, and family problems have no connection with workers' job experiences.

E. only alienation has an effect outside the workplace.

Question #12

Which of the following is NOT true of the Knights of Labor?

A. Like many early unions, it excluded working women.

B. The Knights officially opposed strikes.

C. It was basically a self-improvement and social reform society.

D. It was a general union.

E. The Knights favored social and political reform.

Question #13

Mass-production workers used sit-down strikes as means of resistance. They could not withhold their labor because

A. strikes were illegal.

B. their wage was too cheap to stop working.

C. family members employed by the same company would be fired.

D. they were considered to be easily replaceable.

E. they were not unionized yet.

Question #14

The legal basis for the elimination of employment discrimination is

A. Title VII of the U.S. Civil Rights Act of 1964.

B. the bill of rights.

C. the Thirteenth Amendment to the U.S. Constitution.

D. the Executive Order of 1962.

E. Brown v. Board of Education.

Question #15

Strikes involving several trades simultaneously are called

A. secondary boycotts.

B. general strikes.

C. mass strikes.

D. gridlock strikes.

E. sit-down strikes.

Question #16

Home production would include all of the following EXCEPT

A. buying groceries.

B. taking children to sports lessons.

C. washing laundry.

D. writing freelance articles for publication.

E. preparing meals.

Question #17

Which of the following work rule changes is most likely to increase the alienation of the workers?

A. requiring workers to keep track of their expenses while traveling on company business

B. installing a hot-line for anonymous complaints about safety concerns

C. requiring that all promotion possibilities be posted for three weeks before the job is filled

D. requiring workers to eat only in the company cafeteria

E. forbidding workers to talk with their co-workers

Question #18

The income squeeze refers to

A. the difference between the average earnings of new workers and experienced workers.

B. the difference between increasing family expenses across the life cycle and relatively stable earnings.

C. the difference between the income of workers and the needs of their aged parents.

D. the difference between the average earnings of adult children and their parents.

E. the difference between the average earnings of husbands and wives.

Question #19

Maslow is to self-actualization as Marx is to __________.

A. powerlessness

B. boredom

C. alienation

D. revolution

E. self-estrangement

Question #20

Assembly-line work is typically thought to be alienating because

A. new technologies have created too many stressful intellectual demands.

B. it requires more manual dexterity than many workers possess.

C. the tasks are too difficult.

D. it is poorly paid.

E. it is repetitive.

Question #21

Mr. Ostrowski's suggestion to Malcolm X that he become a carpenter instead of a lawyer is an example of

A. occupational guidance.

B. lateral mobility.

C. occupational steering.

D. pragmatic job counseling.

E. early job socialization.

Question #22

Federal law now requires the employers of fifty or more employees to provide:

A. pension plans.

B. paid family leave for six months.

C. on-site child care.

D. retirement counseling.

E. unpaid family leave for up to twelve weeks.

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