California State University, Northridge » Sociology » Soc 340 - Sociology of Work » Spring 2021

Soc 340 - Sociology of Work » Spring 2021 » Test 2

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Question #1

A fast food worker may experience ____ because of the conflicting expectations to sell as much food as possible and to have pleasant interactions with customers.

A. alienation

B. bullying

C. role strain

D. job angst

E. self-actualization

Question #2

Which of the following is part of the 'hidden curriculum' of the kindergarten?

A. learning to raise one's hand before speaking.

B. learning the letters of the alphabet.

C. learning to count to one hundred.

D. learning to distinguish different colors.

E. learning how to use a pencil properly.

Question #3

Which of the following is an intrinsic reward?

A. craft and machine tending.

B. job security

C. fringe benefits

D. pay

E. positive relations with co-workers

Question #4

A contemporary successor of Marx, Seeman says alienation is subjectively experienced as:

A. dissatisfaction, meaninglessness, powerlessness, isolation, anger, normlessness, self-estrangement

B. dissatisfaction, powerlessness, anger, self-estrangement, isolation

C. powerlessness, self-estrangement, meaninglessness, isolation, normlessness

D. anger, self-estrangement, meaninglessness, isolation, normlessness

E. dissatisfaction, powerlessness, meaninglessness, isolation, normlessness

Question #5

A group that has often experienced upward mobility is

A. part-time workers.

B. unskilled workers.

C. divorced women.

D. the children of immigrants.

E. the underclass.

Question #6

Sociologists have suggested that the following are significant job characteristics in promoting healthy mental functioning among workers:

A. job rotation, close supervision, and flexibility

B. job autonomy, complexity, and diversity

C. job flexibility and diversity

D. job complexity and security

E. job security, job rotation, and training

Question #7

"Solidarity Forever," a union inspirational song, was used

A. to convince workers that their problems are shared by others.

B. as an ineffective organizing tool.

C. to persuade employers to recognize unions.

D. as an illegal labor practice.

E. to persuade political parties to support unions.

Question #8

How does organizational structure affect job satisfaction?

A. Opportunities for promotion appear to be unrelated to job satisfaction.

B. Job satisfaction increases as division of labor increases.

C. Workers in very small companies report low job satisfaction due to limited job complexity.

D. The nature of the job tasks is unrelated to job satisfaction.

E. Workers prefer small companies to large corporations.

Question #9

The existence of a large proletariat is most consistent with the work of

A. Barbara Reskin

B. Max Weber

C. Charles Tilly

D. William Julius Wilson

E. Karl Marx

Question #10

Refer to the following set of facts: Lakeisha works in a medium-sized firm in Chicago. Her husband Michael works for a large firm and was recently transferred to Salt Lake City. Lakeisha and Michael have one daughter, Yvonne, who is two years old. Yvonne lives with her mother in Chicago. Which of the following fringe benefits could be most helpful in this situation?

A. on-site child care, relocation counseling, and flextime

B. job sharing, paid leave, and elder care

C. elder care, a defined benefit plan, and health care

D. maternal leave, health care, and education benefits

E. retirement counseling, defined contribution plans, and health care

Question #11

In assessing the effects of alienation and self-actualization upon workers' lives off the job, we may conclude that

A. alcohol, drug abuse, and family problems have no connection with workers' job experiences.

B. only self-actualization has an effect outside the workplace.

C. only alienation has an effect outside the workplace.

D. technology mediates the effects of alienation and self-actualization upon workers' families.

E. both self-actualization and alienation may have an effect outside the workplace.

Question #12

Which of the following is NOT true of the Knights of Labor?

A. The Knights officially opposed strikes.

B. It was basically a self-improvement and social reform society.

C. The Knights favored social and political reform.

D. Like many early unions, it excluded working women.

E. It was a general union.

Question #13

Mass-production workers used sit-down strikes as means of resistance. They could not withhold their labor because

A. they were not unionized yet.

B. they were considered to be easily replaceable.

C. their wage was too cheap to stop working.

D. family members employed by the same company would be fired.

E. strikes were illegal.

Question #14

The legal basis for the elimination of employment discrimination is

A. the Executive Order of 1962.

B. the Thirteenth Amendment to the U.S. Constitution.

C. Title VII of the U.S. Civil Rights Act of 1964.

D. the bill of rights.

E. Brown v. Board of Education.

Question #15

Strikes involving several trades simultaneously are called

A. sit-down strikes.

B. secondary boycotts.

C. gridlock strikes.

D. mass strikes.

E. general strikes.

Question #16

Home production would include all of the following EXCEPT

A. buying groceries.

B. writing freelance articles for publication.

C. preparing meals.

D. washing laundry.

E. taking children to sports lessons.

Question #17

Which of the following work rule changes is most likely to increase the alienation of the workers?

A. requiring workers to keep track of their expenses while traveling on company business

B. requiring that all promotion possibilities be posted for three weeks before the job is filled

C. requiring workers to eat only in the company cafeteria

D. forbidding workers to talk with their co-workers

E. installing a hot-line for anonymous complaints about safety concerns

Question #18

The income squeeze refers to

A. the difference between the average earnings of husbands and wives.

B. the difference between the average earnings of new workers and experienced workers.

C. the difference between the income of workers and the needs of their aged parents.

D. the difference between the average earnings of adult children and their parents.

E. the difference between increasing family expenses across the life cycle and relatively stable earnings.

Question #19

Maslow is to self-actualization as Marx is to __________.

A. alienation

B. self-estrangement

C. revolution

D. boredom

E. powerlessness

Question #20

Assembly-line work is typically thought to be alienating because

A. it is repetitive.

B. the tasks are too difficult.

C. it requires more manual dexterity than many workers possess.

D. it is poorly paid.

E. new technologies have created too many stressful intellectual demands.

Question #21

Mr. Ostrowski's suggestion to Malcolm X that he become a carpenter instead of a lawyer is an example of

A. lateral mobility.

B. occupational guidance.

C. pragmatic job counseling.

D. early job socialization.

E. occupational steering.

Question #22

Federal law now requires the employers of fifty or more employees to provide:

A. retirement counseling.

B. paid family leave for six months.

C. unpaid family leave for up to twelve weeks.

D. pension plans.

E. on-site child care.

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