California State University, Northridge » Sociology » Soc 340 - Sociology of Work » Spring 2021

Soc 340 - Sociology of Work » Spring 2021 » Test 2

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Question #1

A fast food worker may experience ____ because of the conflicting expectations to sell as much food as possible and to have pleasant interactions with customers.

A. alienation

B. self-actualization

C. job angst

D. role strain

E. bullying

Question #2

Which of the following is part of the 'hidden curriculum' of the kindergarten?

A. learning to raise one's hand before speaking.

B. learning how to use a pencil properly.

C. learning to count to one hundred.

D. learning to distinguish different colors.

E. learning the letters of the alphabet.

Question #3

Which of the following is an intrinsic reward?

A. fringe benefits

B. positive relations with co-workers

C. job security

D. pay

E. craft and machine tending.

Question #4

A contemporary successor of Marx, Seeman says alienation is subjectively experienced as:

A. dissatisfaction, powerlessness, meaninglessness, isolation, normlessness

B. powerlessness, self-estrangement, meaninglessness, isolation, normlessness

C. dissatisfaction, powerlessness, anger, self-estrangement, isolation

D. anger, self-estrangement, meaninglessness, isolation, normlessness

E. dissatisfaction, meaninglessness, powerlessness, isolation, anger, normlessness, self-estrangement

Question #5

A group that has often experienced upward mobility is

A. part-time workers.

B. the children of immigrants.

C. the underclass.

D. unskilled workers.

E. divorced women.

Question #6

Sociologists have suggested that the following are significant job characteristics in promoting healthy mental functioning among workers:

A. job autonomy, complexity, and diversity

B. job security, job rotation, and training

C. job flexibility and diversity

D. job complexity and security

E. job rotation, close supervision, and flexibility

Question #7

"Solidarity Forever," a union inspirational song, was used

A. to persuade employers to recognize unions.

B. as an illegal labor practice.

C. as an ineffective organizing tool.

D. to persuade political parties to support unions.

E. to convince workers that their problems are shared by others.

Question #8

How does organizational structure affect job satisfaction?

A. Opportunities for promotion appear to be unrelated to job satisfaction.

B. Job satisfaction increases as division of labor increases.

C. Workers prefer small companies to large corporations.

D. Workers in very small companies report low job satisfaction due to limited job complexity.

E. The nature of the job tasks is unrelated to job satisfaction.

Question #9

The existence of a large proletariat is most consistent with the work of

A. Karl Marx

B. Barbara Reskin

C. Charles Tilly

D. William Julius Wilson

E. Max Weber

Question #10

Refer to the following set of facts: Lakeisha works in a medium-sized firm in Chicago. Her husband Michael works for a large firm and was recently transferred to Salt Lake City. Lakeisha and Michael have one daughter, Yvonne, who is two years old. Yvonne lives with her mother in Chicago. Which of the following fringe benefits could be most helpful in this situation?

A. elder care, a defined benefit plan, and health care

B. job sharing, paid leave, and elder care

C. retirement counseling, defined contribution plans, and health care

D. maternal leave, health care, and education benefits

E. on-site child care, relocation counseling, and flextime

Question #11

In assessing the effects of alienation and self-actualization upon workers' lives off the job, we may conclude that

A. alcohol, drug abuse, and family problems have no connection with workers' job experiences.

B. only alienation has an effect outside the workplace.

C. only self-actualization has an effect outside the workplace.

D. both self-actualization and alienation may have an effect outside the workplace.

E. technology mediates the effects of alienation and self-actualization upon workers' families.

Question #12

Which of the following is NOT true of the Knights of Labor?

A. Like many early unions, it excluded working women.

B. The Knights officially opposed strikes.

C. The Knights favored social and political reform.

D. It was a general union.

E. It was basically a self-improvement and social reform society.

Question #13

Mass-production workers used sit-down strikes as means of resistance. They could not withhold their labor because

A. they were not unionized yet.

B. their wage was too cheap to stop working.

C. they were considered to be easily replaceable.

D. family members employed by the same company would be fired.

E. strikes were illegal.

Question #14

The legal basis for the elimination of employment discrimination is

A. Brown v. Board of Education.

B. the bill of rights.

C. Title VII of the U.S. Civil Rights Act of 1964.

D. the Thirteenth Amendment to the U.S. Constitution.

E. the Executive Order of 1962.

Question #15

Strikes involving several trades simultaneously are called

A. secondary boycotts.

B. sit-down strikes.

C. mass strikes.

D. general strikes.

E. gridlock strikes.

Question #16

Home production would include all of the following EXCEPT

A. washing laundry.

B. writing freelance articles for publication.

C. taking children to sports lessons.

D. preparing meals.

E. buying groceries.

Question #17

Which of the following work rule changes is most likely to increase the alienation of the workers?

A. requiring that all promotion possibilities be posted for three weeks before the job is filled

B. requiring workers to keep track of their expenses while traveling on company business

C. installing a hot-line for anonymous complaints about safety concerns

D. requiring workers to eat only in the company cafeteria

E. forbidding workers to talk with their co-workers

Question #18

The income squeeze refers to

A. the difference between the average earnings of husbands and wives.

B. the difference between the average earnings of new workers and experienced workers.

C. the difference between the income of workers and the needs of their aged parents.

D. the difference between the average earnings of adult children and their parents.

E. the difference between increasing family expenses across the life cycle and relatively stable earnings.

Question #19

Maslow is to self-actualization as Marx is to __________.

A. alienation

B. self-estrangement

C. powerlessness

D. boredom

E. revolution

Question #20

Assembly-line work is typically thought to be alienating because

A. it is repetitive.

B. it is poorly paid.

C. it requires more manual dexterity than many workers possess.

D. new technologies have created too many stressful intellectual demands.

E. the tasks are too difficult.

Question #21

Mr. Ostrowski's suggestion to Malcolm X that he become a carpenter instead of a lawyer is an example of

A. occupational steering.

B. lateral mobility.

C. occupational guidance.

D. pragmatic job counseling.

E. early job socialization.

Question #22

Federal law now requires the employers of fifty or more employees to provide:

A. on-site child care.

B. pension plans.

C. retirement counseling.

D. unpaid family leave for up to twelve weeks.

E. paid family leave for six months.

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