A.   Know thy user, and you are not thy user

B.   Common sense is not so common

C.   Know thy user, and you are the user

D.   Honor thy self, you are not the user

E.   Honor thy self, you are the user

A.   Human factors engineering is a different discipline compared to human factors psychology

B.   Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

C.   Human Factors involves the engineering of humans

D.   Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

E.   Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

A.   Improve the Id, Ego, and Superego

B.   Improve business profits, product costs, and development time

C.   Improve user safety, performance, and satisfaction

D.   Improve system reliability, cost, and reduce complaints

A.   Counseling Psychology

B.   Clinical Psychology

C.   Community Psychology

D.   Cognitive Psychology

E.   Critical Psychology

A.   Human Factors and Ergonomics Society

B.   Human Factors and Experimental Subjects

C.   Human Factors and Economic Studies

A.   Create > Release > Adapt

B.   Evaporate > Condensate > Precipitate

C.   Understand > Create > Evaluate

D.   Evaluate > Adapt > Release

E.   Hub > Spoke > Rim

A.   Good humans

B.   Poor humans

C.   Good design

D.   Poor design

E.   Glitches in the neural matrix

A.   Utilize levels of processing theory

B.   Saves considerable money and human suffering

C.   Allows human suffering to occur early while costs are low

D.   To utilize the principle of neuroplasticity

A.   Training is always included, thus should be assumed to be available

B.   Training is the act, process, or method of one that trains

C.   Training is the least effective method since it forces the person to adapt to technology

D.   Training does not utilize levels of processing theory

A.   People are always able to understand something immediately, without the need for conscious reasoning

B.   Intuition is the ability to acquire knowledge without recourse to conscious reasoning

C.   People are not always aware of how their minds/bodies operate

A.   Illustrates that solving human error is a hopeless cause

B.   Illustrates that there are often multiple causes to a failure

C.   Illustrates that humans are the primary cause of failure

A.   TRUE

B.   FALSE

A.   SCRUM

B.   Plan-Do-Check-Act

C.   Clinical Behavioral Therapy

D.   ISO 14971

E.   Vee Process

A.   Clinical Behavioral Therapy

B.   Testudines model

C.   SCRUM

D.   Vee Process

E.   Plan-Do-Check-Act

A.   Clinical Behavioral Therapy

B.   Plan-Do-Check-Act

C.   SCRUM

D.   Vee Process

E.   Rinse and repeat

A.   FALSE

B.   TRUE

A.   Function Allocation

B.   Heuristic Analysis

C.   Information Architecture

D.   Task Analysis

A.   User Specification

B.   Task Analysis

C.   Function Allocation

D.   Heuristic Evaluation

E.   Information Architecture

A.   To simulate toddler tendencies

B.   To cause the research subject to do most of the talking

C.   Tactic to buy time to think of a response

D.   To identify multiple causes of an error

A.   FALSE

B.   TRUE

A.   Interviews

B.   SCRUM

C.   Measurements

D.   PDCA

A.   SCRUM

B.   Measurements

C.   Vee Process

D.   Interviews

A.   Tend to be comprehensive; with large sample sizes

B.   Synonymous with validation studies

C.   Tend to be quick; with small sample sizes

A.   Tend to be comprehensive; with large sample sizes

B.   Synonymous with verification studies

C.   Tend to be quick; with small sample sizes

A.   After product release

B.   End of the cycle

C.   Early to mid-cycle

A.   End of the cycle

B.   After product release

C.   Early to mid-cycle

A.   After product release

B.   End of the cycle

C.   Early to mid-cycle

A.   Usability Testing

B.   Summative Evaluation

C.   Literature Review

D.   Formative Evaluation

A.   Post-market Survallance

B.   Literature Review

C.   Heuristic Analysis

D.   Usability Testing

A.   Things the experimenter manipulates

B.   Things the experimenter measures

C.   Things the experimenter confounds

D.   Things the experimenter has no control over

A.   Things the experimenter measures

B.   Things the experimenter has no control over

C.   Things the experimenter manipulates

D.   Things the experimenter confounds

A.   Fatigue, Safety/Use Errors, Workload and Situational Awareness

B.   Workload and Situational Awareness

C.   Cost only

D.   Fatigue only

A.   FALSE

B.   TRUE

A.   Employ the PDCA cycle

B.   Consider a larger sample size

C.   Increase the number of Independent Variables

D.   Revert to a heuristic analysis

E.   Consider a smaller sample size

A.   Employ the PDCA cycle

B.   Decrease the number of Independent Variables

C.   Revert to heuristic analysis

D.   Consider a larger sample size

E.   Consider a smaller sample size

A.   TRUE

B.   FALSE

A.   Evaluation must be done concurrently with Understanding

B.   Evaluation must be completed before Understanding can begin

C.   Evaluation is synonymous with Understanding

D.   It is both the final step in Evaluation and the first step of the next iteration of Understanding

A.   Understand how to improve design, diagnose problems, and verify design

B.   Understand user needs, create prototypes, and validate design

C.   Create prototypes, wireframes, and design mock-ups

A.   Descriptive study

B.   Formative usability study

C.   Literature review or heuristic analysis

D.   Summative/comprehensive evaluation

A.   A task analysis is not part of the human factors tool kit

B.   Heuristic analyses use considerable resources to perform

C.   Not all interactions involve performance of a task

D.   Documents only existing behavior

A.   Alarm fatigue is challenging to overcome

B.   Wolf behavior is a core tenant in human factors psychology

C.   With sophisticated technology, prisoners will never be able to escape

A.   3 to 10

B.   1 or 2

C.   30 or more

D.   15 to 30

E.   None

A.   Vehicle size and driver age

B.   Vehicle color and driver height

C.   Driver gender and age

D.   Moon phase and crime rate

E.   Driver age and experience

A.   Designers are encouraged to always look for new types of number pads

B.   A conventional number pad (calculator) is not considered a design pattern

C.   Using a conventional number pad utilizes negative training transfer

D.   Using a conventional number pad can present a familiar interaction consistent with other systems.