A.   Know thy user, and you are not thy user

B.   Know thy user, and you are the user

C.   Honor thy self, you are not the user

D.   Honor thy self, you are the user

E.   Common sense is not so common

A.   Human Factors involves the engineering of humans

B.   Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

C.   Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

D.   Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

E.   Human factors engineering is a different discipline compared to human factors psychology

A.   Improve user safety, performance, and satisfaction

B.   Improve system reliability, cost, and reduce complaints

C.   Improve the Id, Ego, and Superego

D.   Improve business profits, product costs, and development time

A.   Community Psychology

B.   Clinical Psychology

C.   Counseling Psychology

D.   Cognitive Psychology

E.   Critical Psychology

A.   Human Factors and Experimental Subjects

B.   Human Factors and Economic Studies

C.   Human Factors and Ergonomics Society

A.   Evaluate > Adapt > Release

B.   Create > Release > Adapt

C.   Understand > Create > Evaluate

D.   Evaporate > Condensate > Precipitate

E.   Hub > Spoke > Rim

A.   Glitches in the neural matrix

B.   Good design

C.   Poor humans

D.   Poor design

E.   Good humans

A.   Utilize levels of processing theory

B.   Saves considerable money and human suffering

C.   To utilize the principle of neuroplasticity

D.   Allows human suffering to occur early while costs are low

A.   Training is the least effective method since it forces the person to adapt to technology

B.   Training is always included, thus should be assumed to be available

C.   Training is the act, process, or method of one that trains

D.   Training does not utilize levels of processing theory

A.   People are not always aware of how their minds/bodies operate

B.   Intuition is the ability to acquire knowledge without recourse to conscious reasoning

C.   People are always able to understand something immediately, without the need for conscious reasoning

A.   Illustrates that humans are the primary cause of failure

B.   Illustrates that there are often multiple causes to a failure

C.   Illustrates that solving human error is a hopeless cause

A.   TRUE

B.   FALSE

A.   ISO 14971

B.   Clinical Behavioral Therapy

C.   Plan-Do-Check-Act

D.   Vee Process

E.   SCRUM

A.   SCRUM

B.   Clinical Behavioral Therapy

C.   Plan-Do-Check-Act

D.   Testudines model

E.   Vee Process

A.   Vee Process

B.   SCRUM

C.   Clinical Behavioral Therapy

D.   Rinse and repeat

E.   Plan-Do-Check-Act

A.   FALSE

B.   TRUE

A.   Task Analysis

B.   Heuristic Analysis

C.   Information Architecture

D.   Function Allocation

A.   Function Allocation

B.   Information Architecture

C.   User Specification

D.   Heuristic Evaluation

E.   Task Analysis

A.   Tactic to buy time to think of a response

B.   To identify multiple causes of an error

C.   To cause the research subject to do most of the talking

D.   To simulate toddler tendencies

A.   TRUE

B.   FALSE

A.   PDCA

B.   SCRUM

C.   Interviews

D.   Measurements

A.   SCRUM

B.   Measurements

C.   Interviews

D.   Vee Process

A.   Tend to be comprehensive; with large sample sizes

B.   Tend to be quick; with small sample sizes

C.   Synonymous with validation studies

A.   Tend to be comprehensive; with large sample sizes

B.   Tend to be quick; with small sample sizes

C.   Synonymous with verification studies

A.   Early to mid-cycle

B.   After product release

C.   End of the cycle

A.   End of the cycle

B.   Early to mid-cycle

C.   After product release

A.   After product release

B.   Early to mid-cycle

C.   End of the cycle

A.   Formative Evaluation

B.   Summative Evaluation

C.   Usability Testing

D.   Literature Review

A.   Usability Testing

B.   Post-market Survallance

C.   Heuristic Analysis

D.   Literature Review

A.   Things the experimenter confounds

B.   Things the experimenter measures

C.   Things the experimenter has no control over

D.   Things the experimenter manipulates

A.   Things the experimenter manipulates

B.   Things the experimenter measures

C.   Things the experimenter has no control over

D.   Things the experimenter confounds

A.   Fatigue only

B.   Fatigue, Safety/Use Errors, Workload and Situational Awareness

C.   Workload and Situational Awareness

D.   Cost only

A.   FALSE

B.   TRUE

A.   Revert to a heuristic analysis

B.   Increase the number of Independent Variables

C.   Consider a larger sample size

D.   Consider a smaller sample size

E.   Employ the PDCA cycle

A.   Consider a larger sample size

B.   Employ the PDCA cycle

C.   Consider a smaller sample size

D.   Revert to heuristic analysis

E.   Decrease the number of Independent Variables

A.   TRUE

B.   FALSE

A.   Evaluation must be completed before Understanding can begin

B.   It is both the final step in Evaluation and the first step of the next iteration of Understanding

C.   Evaluation must be done concurrently with Understanding

D.   Evaluation is synonymous with Understanding

A.   Create prototypes, wireframes, and design mock-ups

B.   Understand how to improve design, diagnose problems, and verify design

C.   Understand user needs, create prototypes, and validate design

A.   Formative usability study

B.   Literature review or heuristic analysis

C.   Descriptive study

D.   Summative/comprehensive evaluation

A.   Heuristic analyses use considerable resources to perform

B.   Not all interactions involve performance of a task

C.   A task analysis is not part of the human factors tool kit

D.   Documents only existing behavior

A.   With sophisticated technology, prisoners will never be able to escape

B.   Wolf behavior is a core tenant in human factors psychology

C.   Alarm fatigue is challenging to overcome

A.   3 to 10

B.   1 or 2

C.   15 to 30

D.   None

E.   30 or more

A.   Moon phase and crime rate

B.   Driver gender and age

C.   Vehicle color and driver height

D.   Driver age and experience

E.   Vehicle size and driver age

A.   Designers are encouraged to always look for new types of number pads

B.   Using a conventional number pad utilizes negative training transfer

C.   Using a conventional number pad can present a familiar interaction consistent with other systems.

D.   A conventional number pad (calculator) is not considered a design pattern