A.   Flaming means sending messages that are downright rude.

B.   Flaming means sending messages that are embarrassing, offensive and downright rude

C.   Flaming means sending messages that are embarrassing.

D.   Flaming means sending messages that are offensive.

A.   The face-to-face guidance system distinguishes impulses for actions that would upset the other person.

B.   The face-to-face guidance system exaggerates impulses for actions that would upset the other person.

C.   None of these apply.

D.   The face-to-face guidance system inhibits impulses for actions that would upset the other person.

A.   Flaming shows very low Emotional Intelligence, no restraint, and impulsive.

B.   Flaming shows no restraint.

C.   Flaming shows very low Emotional Intelligence.

D.   Flaming is impulsive.

A.   The problem with email is that there are no channel for facial expression.

B.   The problem with email is that there are no channel for for social cues and no channel for facial expression and voice

C.   The problem with email is that there are no channel for for social cues.

D.   The problem with email is that there are no channel for voice.

A.   None of these options apply.

B.   The research that was cited includes information from CyberPsychology & Behavior and The Journal of Language and Social Psychology and and research conducted by a psychologist.

C.   The research that was cited includes information from CyberPsychology & Behavior and The Journal of Language and Social Psychology.

D.   The research that was cited includes information from CyberPsychology & Behavior, The Journal of Language and Social Psychology, and research conducted by a psychologist.