Communication Studies 35 - Interpersonal Communication » Spring 2019 » Midterm Chapters 5-8
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Question #1
In our perceptions, we cling more strongly to first impressions, even when they are wrong.
A.
FALSE
B.
TRUE
Question #2
Perception checking can be a useful tool when you don’t want to embarrass or directly threaten another person.
A.
TRUE
B.
FALSE
Question #3
The concept of self-fulfilling prophecy relates best to which of these perceptual tendencies?
A.
We assume others are similar to us.
B.
We are influenced by the obvious.
C.
We cling to first impressions.
D.
We are influenced by our expectations.
E.
We judge ourselves more charitably than others.
Question #4
All of the following would be included in a good definition of empathy except which one?
A.
It requires a sense of the other person’s feelings.
B.
It can’t be totally achieved.
C.
It requires that your opinions match those of the other person.
D.
It includes concern for the other person.
E.
It involves taking the other’s perspective.
Question #5
What’s missing from this perception check? “When you didn’t do the grocery shopping today like you usually do, I figured you weren’t feeling good or were mad at me.”
A.
It has only one interpretation.
B.
It is too specific.
C.
It doesn’t request clarification.
D.
Nothing is missing from this perception check.
E.
It doesn’t describe behavior.
Question #6
What’s missing from this perception check? “I figure you’re either upset with me or worried about your test. Is it something like that?”
A.
It doesn’t request clarification.
B.
It doesn’t describe behavior.
C.
Nothing is missing from this perception check.
D.
It has only one interpretation.
E.
It is too wordy.
Question #7
What’s missing from this perception check? “When I saw you having lunch with Emily, I figured you liked her more than me. What’s going on?”
A.
Nothing is missing from this perception check.
B.
It has only one interpretation.
C.
It is too wordy.
D.
It doesn’t request clarification.
E.
It doesn’t describe behavior.
Question #8
How could you improve this perception-checking statement? “When you gave me an F on my essay, I figured you hated me. Right?”
A.
It is great as a perception-checking statement just the way it is.
B.
Give another interpretation
C.
Describe behavior.
D.
Say less.
E.
Request clarification.
Question #9
Empathy is related to perception in that
A.
the more perceptive you are, the less empathetic you need be.
B.
empathy is facilitated by trying to perceive things from the other person’s point of view.
C.
the more perceptive you are, the easier it is to forget to be empathetic.
D.
empathy and perception are both a result of self-fulfilling prophecies.
Question #10
The term that refers to men and women possessing a mixture of traits that have previously been considered exclusively masculine or feminine is
A.
analogous.
B.
androgynous.
C.
chauvinistic.
D.
adaptable.
E.
rhetorically sensitive.
Question #11
You think that when your coworker uses profanity it’s due to a flaw in her character, but when you use profanity it’s because the situation demands it.
A.
empathy
B.
punctuation
C.
interpretation
D.
androgynous behavior
E.
attribution error
Question #12
Which perceptual tendency is illustrated in the following example? Leah was trying to be helpful when she told Eric he should wear pants that make him look less fat. However, when Eric told Leah she should lay off the makeup because it makes her look “old,” she perceived his comment as hurtful and mean.
A.
We cling to first impressions.
B.
We are influenced by the obvious.
C.
We are influenced by our expectations.
D.
We judge ourselves more charitably than others.
E.
None of the above.
Question #13
When sharing your feelings, it’s not necessary to accept responsibility for them because so often others cause them.
A.
FALSE
B.
TRUE
Question #14
Some people fail to communicate their emotions clearly because they understate or downplay them.
A.
FALSE
B.
TRUE
Question #15
All emotions are caused by self-talk.
A.
FALSE
B.
TRUE
Question #16
Anger can be either a facilitative or debilitative emotion.
A.
TRUE
B.
FALSE
Question #17
Social isolation and depression are problems that can result from the inability to constructively talk about emotions.
A.
TRUE
B.
FALSE
Question #18
According to cognitive psychologists, it is not events that cause people to feel bad, but rather the beliefs they hold about the events.
A.
TRUE
B.
FALSE
Question #19
One difference between facilitative emotions and debilitative emotions is whether you feel the emotion for a short or long period of time.
A.
FALSE
B.
TRUE
Question #20
Social scientists generally agree that there are four components to the phenomena we label as “feelings.” They are
A.
physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression.
B.
verbal and nonverbal manifestations, physical depression, and catharsis.
C.
stimulus, proprioception, emotional contagion, and response.
D.
physical changes, mental recognition, and verbal description.
E.
sensing, organizing, interpreting, and encoding.
Question #21
“You never listen to me!” is an example of subscribing to the fallacy of
A.
helplessness.
B.
shoulds.
C.
overgeneralization.
D.
perfection.
E.
causation.
Question #22
“My roommate ought to be more understanding.” This quote is an example of the fallacy of
A.
causation.
B.
perfection.
C.
helplessness.
D.
approval.
E.
shoulds.
Question #23
“Those interviewers made me so nervous.”
A.
fallacy of shoulds
B.
fallacy of overgeneralization
C.
fallacy of causation
D.
fallacy of perfection
E.
fallacy of helplessness
Question #24
“I know he’ll be crushed if I don’t go out with him.”
A.
fallacy of helplessness
B.
fallacy of causation
C.
fallacy of overgeneralization
D.
fallacy of shoulds
E.
fallacy of perfection
Question #25
The “amygdala” refers to
A.
nonverbal reactions expressed on the face.
B.
the threat alarm system in the brain.
C.
a reservoir of emotional memories.
D.
a type of emotional contagion.
E.
none of the above.
Question #26
Facilitative feelings
A.
happen only when you feel good.
B.
contribute to effective functioning.
C.
are emotional counterfeits.
D.
are more common in other cultures.
E.
keep us from communicating effectively.
Question #27
Self-talk
A.
includes identifying an event, your thought, and feeling.
B.
can be facilitative or debilitative.
C.
can determine how you feel.
D.
allows you to have control over how you feel.
E.
includes all of the above.
Question #28
Equivocal words are words that can be interpreted in more than one way.
A.
FALSE
B.
TRUE
Question #29
Emotive words are words that sound as if they’re describing something, but are really announcing the speaker’s attitude toward it.
A.
TRUE
B.
FALSE
Question #30
A perfectly worded “I” message delivered with total sincerity will ensure that the other person will not get defensive.
A.
FALSE
B.
TRUE
Question #31
There are some occasions when less powerful forms of speech can enhance a speaker’s effectiveness.
A.
FALSE
B.
TRUE
Question #32
“I” language offers a more accurate and less provocative way to express a complaint.
A.
FALSE
B.
TRUE
Question #33
Language can shape our perceptions of the world.
A.
TRUE
B.
FALSE
Question #34
All of the following statements about gender and language are true except which one?
A.
Women are more likely to use more intensive adverbs than men.
B.
Women’s speech is more indirect and elaborate.
C.
Men’s speech is more direct and task-oriented.
D.
Female speech often contains statements of sympathy and empathy.
E.
Women interrupt men more in mixed-sex conversations.
Question #35
A speaker’s willingness to take responsibility for his/her thoughts or feelings can be indicated by the use of
A.
“I” language.
B.
“you” language.
C.
consequence terms.
D.
euphemisms.
E.
singular terms.
Question #36
“People from the East Coast are rude.” Which of the following abstraction problems is illustrated by this statement?
A.
confusing others
B.
confusing yourself
C.
being too frank
D.
bicoastalism
E.
stereotyping
Question #37
Which of the following statements best illustrates a fact?
A.
“You should have thought about the result of saying you weren’t interested before you opened your mouth.”
B.
“Fact number one: you said a dumb thing.”
C.
“It’s a fact that playing mind games always backfires.”
D.
“I heard you tell Tim you weren’t interested.”
E.
“It’s clear you shouldn’t have said that.”
Question #38
“We” language
A.
may accomplish the goals of “I” language and sound less egotistical.
B.
All of these choices are correct.
C.
can signal closeness and cohesiveness with others.
D.
can offend another person in some circumstances.
E.
should be avoided when expressing personal feelings and thoughts.
Question #39
A behavioral description should include
A.
None of these choices are correct.
B.
in what circumstances the behavior occurs.
C.
All of these choices are correct.
D.
the specific behaviors.
E.
who is involved.
Question #40
Statements that basically cancel the thought that precedes them are
A.
“it” statements.
B.
“you” statements.
C.
“but” statements.
D.
“we” statements.
E.
“I/we” statements.
Question #41
Generally speaking, people are more likely to share negative emotions rather than positive emotions.
A.
TRUE
B.
FALSE
Question #42
Social rules discourage too much expression of negative emotion, but there are really no social limits to expressing positive emotions.
A.
FALSE
B.
TRUE
Question #43
Your text argues that the complete and open expression of emotions is one key to positive relationships.
A.
FALSE
B.
TRUE
Question #44
An event that generates facilitative self-talk for one person might stimulate debilitative thinking for someone else.
A.
FALSE
B.
TRUE
Question #45
It’s impossible to listen effectively all of the time.
A.
FALSE
B.
TRUE
Question #46
During careful listening, your heart rate will quicken and your body temperature will rise.
A.
TRUE
B.
FALSE
Question #47
Since paraphrasing may not always be accurate, speaking tentatively allows the other person to make a correction.
A.
FALSE
B.
TRUE
Question #48
Of the many different elements in the listening process, hearing is the physiological dimension.
A.
TRUE
B.
FALSE
Question #49
Since all judging listening responses are negative, we should avoid them at all cost.
A.
FALSE
B.
TRUE
Question #50
Interruptions are one characteristic of stage-hogging.
A.
FALSE
B.
TRUE
Question #51
Insulated listeners respond only to the parts of your remarks that interest them.
A.
TRUE
B.
FALSE
Question #52
Which best describes the relationship between our rate of hearing speech and the average rate of speaking?
A.
We speak at nearly the same rate we are able to listen.
B.
We are able to listen slightly faster than an average person speaks.
C.
We can listen 4-6 times faster than an average person speaks.
D.
We are able to speak 2 times faster than an average person can listen.
E.
We can listen twice as fast as an average person speaks.
Question #53
Which is the best helping paraphrase response to the following statement? “My boss keeps kidding me about how we should have an affair. I don’t know what to do. Sometimes I think he’s just joking, and sometimes I think it’s a real proposition.”
A.
“So you can’t figure out his motives, is that it?”
B.
“Either way it’s sexual harassment, which is illegal. You shouldn’t let him get away with it!”
C.
“That’s a common problem these days. I can see why you’re upset, and I don’t blame you.”
D.
“You sound upset by this.”
E.
“You sound worried and confused because you’re not sure if he’s coming on to you or not.”
Question #54
“That’s a terrible idea!”
A.
judging
B.
analyzing
C.
supporting
D.
advising
E.
paraphrasing
Question #55
“He’s doing that because he doesn’t think you’ll care.”
A.
paraphrasing
B.
analyzing
C.
supporting
D.
judging
E.
advising
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