Communication Studies 35 - Interpersonal Communication » Spring 2019 » Exam 3 Chapters 9-12
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Question #1
A person can be “too competent.” We are generally attracted to those who are talented yet have visible flaws like us.
A.
TRUE
B.
FALSE
Question #2
According to your text, we are more attracted to people who are good at what they do but admit their mistakes.
A.
FALSE
B.
TRUE
Question #3
Metacommunication is communication about communication.
A.
FALSE
B.
TRUE
Question #4
All appropriate self-disclosure leads to liking.
A.
FALSE
B.
TRUE
Question #5
The benefit of forgiveness is
A.
less emotional distress.
B.
All of these choices are beneficial.
C.
improvement of cardiovascular functioning.
D.
restoration of the damaged relationship.
E.
less aggression.
Question #6
Talking the most, interrupting the other person, and changing the topic most often are all common indicators of
A.
conversation control.
B.
decision control.
C.
distributional control.
D.
powerful control.
E.
context control.
Question #7
One of the key differences between marriages that end in separation and those that are restored to their former intimacy is
A.
how long the couple remained in the integration stage.
B.
how much metacommunication occurs.
C.
the types of relational transgressions that happened.
D.
None of these choices are correct.
E.
the communication that occurs when the partners are unsatisfied.
Question #8
It is quite possible to have a wide range of relationships with coworkers, roommates, and even family members without having much intimacy at all.
A.
TRUE
B.
FALSE
Question #9
Intimacy can come from intellectual sharing.
A.
TRUE
B.
FALSE
Question #10
By definition, an intimate relationship must exhibit all four intimacy dimensions.
A.
FALSE
B.
TRUE
Question #11
Because men share less personal information and feelings than women, they are not capable of achieving the type of intimate relationships that women have.
A.
FALSE
B.
TRUE
Question #12
One researcher concluded that close relationships “may be the single most important source of life satisfaction and emotional well-being, across different ages and cultures.”
A.
FALSE
B.
TRUE
Question #13
The text states that romantic partners who fear rejection and abandonment are likely to act in ways that increase the odds of their fears coming to pass. This example best relates to which concept from Chapter Three?
A.
halo effect
B.
self-serving bias
C.
self-fulfilling prophecy
D.
identity management
E.
self-congruence
Question #14
Envisioning our family members represented in a mobile, with photos of each member suspended by a thread and connected to bars containing images of other members, may help us better understand the idea that
A.
families are systems.
B.
family communication is involuntary.
C.
family communication is role-driven.
D.
family communication patterns vary significantly.
E.
family communication is formative.
Question #15
An example of a romantic turning point might be
A.
the first kiss.
B.
a specific date.
C.
a Facebook declaration.
D.
the first big fight.
E.
All of the above are examples.
Question #16
Research of male and female intimacy styles shows that
A.
All of these answer are correct.
B.
women disclose more personal information than men.women disclose more personal information than men.
C.
differences are not as great as some people might think.
D.
women disclose more than men.
E.
men grow close by doing things together.
Question #17
Defensiveness is often a self-perpetuating cycle.
A.
TRUE
B.
FALSE
Question #18
Once a progressive spiral has been established in a relationship, it is likely to continue indefinitely.
A.
TRUE
B.
FALSE
Question #19
It’s okay to reword the assertive message format to suit your own particular style of speaking.
A.
FALSE
B.
TRUE
Question #20
Tangential responses are one type of disconfirming message.
A.
FALSE
B.
TRUE
Question #21
Since ambiguous responses leave your partner unsure of your position, they would likely be interpreted as disconfirming.
A.
TRUE
B.
FALSE
Question #22
Perception makes little difference in determining whether a message is disconfirming.
A.
FALSE
B.
TRUE
Question #23
When coping with criticism, it isn’t a good idea to ask what else is wrong because it just brings up too much material to handle at one time.
A.
FALSE
B.
TRUE
Question #24
A supportive climate usually results from the expression of empathy.
A.
FALSE
B.
TRUE
Question #25
A communication climate has to do with the way people feel about each other as they carry out activities.
A.
TRUE
B.
FALSE
Question #26
A spiral is always negative.
A.
TRUE
B.
FALSE
Question #27
Which of these behaviors is characterized by the use of “we” language?
A.
problem-orientation
B.
strategy
C.
description
D.
evaluation
E.
provisionalism
Question #28
All of the following are behavioral descriptions except
A.
“Your behavior tells me you’re angry.”
B.
“You haven’t said ‘I love you’ in over a week.”
C.
“You’ve shouted the last three times we’ve discussed money.”
D.
“I saw you walk out of the party.”
E.
“I notice you’re frowning.”
Question #29
A consequence statement can describe
A.
why you’re bothered or pleased by another’s behavior.
B.
what happens to you, the speaker.
C.
All of these answers are correct.
D.
what happens without moralizing about it.
E.
what happens to the person you’re addressing or to others.
Question #30
The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)
A.
pillow-talk incident.
B.
escalatory conflict spiral.
C.
cognitive dissonance reaction.
D.
impervious dyad.
E.
de-escalatory conflict spiral.
Question #31
Your instructor tells you how poor your writing ability is and how wrong it is for you not to work harder on it. That instructor used the Gibb category of
A.
evaluation.
B.
problem orientation.
C.
description.
D.
equality.
E.
provisionalism.
Question #32
According to research findings about defensiveness, when one person in a dyad acts in a defensive manner
A.
the partner will be supportive.
B.
perceptions are not realistic.
C.
a counterattack is appropriate.
D.
a defensive spiral usually results.
E.
self-disclosure usually takes place.
Question #33
Another term which describes the Gibb defensive category of neutrality would be
A.
understanding.
B.
aggressive perception.
C.
displaced loyalty.
D.
indifference.
E.
positive/negative balance.
Question #34
Evaluative language is also described as
A.
“me” language.
B.
“you” language.
C.
“supportive” language.
D.
“neutral” language.
E.
“it” language.
Question #35
The term that describes the emotional tone of a personal relationship is
A.
climate.
B.
mood.
C.
foundation.
D.
tone.
E.
environment.
Question #36
The communication climate in a relationship is determined by the
A.
degree to which each person feels valued.
B.
roles each person has in the relationship.
C.
similarities of the parties.
D.
amount of self-disclosure that occurs.
E.
listening and perceptual skills that each individual brings to the relationship.
Question #37
People who act in accordance with Gibb’s category of equality communicate that
A.
all human beings are created with the capacity to be equal in all areas.
B.
All of these answers are correct.
C.
everyone is equal in every way.
D.
while they may have greater talent in some areas, all have just as much worth as human beings.
E.
None of the above answers are correct.
Question #38
“You are such a couch potato” is an example of what Gibb defense-arousing behavior?
A.
strategy.
B.
superiority.
C.
evaluation.
D.
control.
E.
neutrality.
Question #39
If others start criticizing you, one productive way to respond is to
A.
just back off; there’s no effective way to deal with this kind of “no-win” situation.
B.
tell them to stop the criticism.
C.
point out that criticism is not productive.
D.
criticize them to show them how it feels.
E.
ask for more specifics about what the criticism involves.
Question #40
“It’s my way or the highway!”
A.
evaluation
B.
control
C.
superiority
D.
certainty
E.
neutrality
Question #41
“I don’t really need your input. I’ve already made my decision.”
A.
certainty
B.
evaluation
C.
control
D.
superiority
E.
neutrality
Question #42
A full-fledged conflict will not occur unless the individuals involved try to prevent one another from achieving their goals.
A.
TRUE
B.
FALSE
Question #43
The situation at hand and the behavior of the other person in the conflict are more powerful determinants of a person’s conflict style than gender.
A.
TRUE
B.
FALSE
Question #44
Compromise is considered a win-win conflict style because each person gets at least some of what they want.
A.
TRUE
B.
FALSE
Question #45
Probably the most important cultural factor in shaping attitudes toward conflict is an orientation toward individualism or collectivism.
A.
TRUE
B.
FALSE
Question #46
When people deliver subtle aggressive messages involving feelings of resentment, anger, or rage that they aren’t able or willing to express directly, they are engaging in what psychologist George Bach calls
A.
pseudo-messages.
B.
defense arousal.
C.
crazymaking.
D.
one-up conflict resolution.
E.
nonverbal conflict.
Question #47
The “ownership” of a problem almost always belongs to
A.
the person with the lowest amount of self-disclosure.
B.
the person to whom the complaint is directed.
C.
the person who is dissatisfied.
D.
the most assertive person.
E.
the person with the greatest amount of passive aggressive behavior.
Question #48
One of the best methods to use to describe your problem and needs to a partner during conflict resolution is
A.
the assertive message format.
B.
emotional description.
C.
paraphrasing.
D.
perception checking.
E.
high-level abstractions.
Question #49
Which of the following strategies is not recommend as a way to manage workplace bullying?
A.
Appeal to a third party.
B.
Back off.
C.
Negotiate with the offender.
D.
Reframe your thinking.
E.
All of the above are recommended strategies.
Question #50
All of the following are true about conflict, except
A.
people typically have similar conflict styles.
B.
conflict is natural.
C.
every relationship of any depth at all has conflict.
D.
conflict can be beneficial.
Question #51
When unhappy couples argue, they
A.
are not problem-oriented.
B.
use evaluative “you” language.
C.
have minimal empathy for the other.
D.
ignore each other’s nonverbal relational messages.
E.
All of these answers are correct.
Question #52
The distinguishing characteristic in win-lose problem solving is
A.
aggression.
B.
passivity.
C.
assertiveness.
D.
discussion.
E.
power.
Question #53
This person handles conflict by trying to make her partner feel responsible for causing her discomfort.
A.
pseudoaccommodator
B.
crisis tickler
C.
mind reader
D.
guilt maker
E.
avoider
Question #54
This person almost brings what’s bothering him to the surface, but never quite comes out and expresses himself.
A.
avoider
B.
guilt maker
C.
crisis tickler
D.
pseudoaccommodator
E.
mind reader
Question #55
Instead of expressing her feelings honestly, this person explains what her partner “really” means or what’s “really wrong.”
A.
crisis tickler
B.
guilt maker
C.
pseudoaccommodator
D.
mind reader
E.
avoider
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