Communication Studies 35 - Interpersonal Communication » Spring 2019 » Exam 3 Chapters 9-12
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Question #1
A person can be “too competent.” We are generally attracted to those who are talented yet have visible flaws like us.
A.
FALSE
B.
TRUE
Question #2
According to your text, we are more attracted to people who are good at what they do but admit their mistakes.
A.
FALSE
B.
TRUE
Question #3
Metacommunication is communication about communication.
A.
TRUE
B.
FALSE
Question #4
All appropriate self-disclosure leads to liking.
A.
TRUE
B.
FALSE
Question #5
The benefit of forgiveness is
A.
All of these choices are beneficial.
B.
less emotional distress.
C.
restoration of the damaged relationship.
D.
less aggression.
E.
improvement of cardiovascular functioning.
Question #6
Talking the most, interrupting the other person, and changing the topic most often are all common indicators of
A.
powerful control.
B.
context control.
C.
decision control.
D.
conversation control.
E.
distributional control.
Question #7
One of the key differences between marriages that end in separation and those that are restored to their former intimacy is
A.
how much metacommunication occurs.
B.
the types of relational transgressions that happened.
C.
the communication that occurs when the partners are unsatisfied.
D.
how long the couple remained in the integration stage.
E.
None of these choices are correct.
Question #8
It is quite possible to have a wide range of relationships with coworkers, roommates, and even family members without having much intimacy at all.
A.
TRUE
B.
FALSE
Question #9
Intimacy can come from intellectual sharing.
A.
FALSE
B.
TRUE
Question #10
By definition, an intimate relationship must exhibit all four intimacy dimensions.
A.
FALSE
B.
TRUE
Question #11
Because men share less personal information and feelings than women, they are not capable of achieving the type of intimate relationships that women have.
A.
FALSE
B.
TRUE
Question #12
One researcher concluded that close relationships “may be the single most important source of life satisfaction and emotional well-being, across different ages and cultures.”
A.
TRUE
B.
FALSE
Question #13
The text states that romantic partners who fear rejection and abandonment are likely to act in ways that increase the odds of their fears coming to pass. This example best relates to which concept from Chapter Three?
A.
identity management
B.
self-congruence
C.
self-fulfilling prophecy
D.
self-serving bias
E.
halo effect
Question #14
Envisioning our family members represented in a mobile, with photos of each member suspended by a thread and connected to bars containing images of other members, may help us better understand the idea that
A.
family communication is formative.
B.
family communication patterns vary significantly.
C.
families are systems.
D.
family communication is role-driven.
E.
family communication is involuntary.
Question #15
An example of a romantic turning point might be
A.
a specific date.
B.
a Facebook declaration.
C.
the first kiss.
D.
the first big fight.
E.
All of the above are examples.
Question #16
Research of male and female intimacy styles shows that
A.
women disclose more personal information than men.women disclose more personal information than men.
B.
differences are not as great as some people might think.
C.
men grow close by doing things together.
D.
All of these answer are correct.
E.
women disclose more than men.
Question #17
Defensiveness is often a self-perpetuating cycle.
A.
TRUE
B.
FALSE
Question #18
Once a progressive spiral has been established in a relationship, it is likely to continue indefinitely.
A.
TRUE
B.
FALSE
Question #19
It’s okay to reword the assertive message format to suit your own particular style of speaking.
A.
TRUE
B.
FALSE
Question #20
Tangential responses are one type of disconfirming message.
A.
TRUE
B.
FALSE
Question #21
Since ambiguous responses leave your partner unsure of your position, they would likely be interpreted as disconfirming.
A.
FALSE
B.
TRUE
Question #22
Perception makes little difference in determining whether a message is disconfirming.
A.
FALSE
B.
TRUE
Question #23
When coping with criticism, it isn’t a good idea to ask what else is wrong because it just brings up too much material to handle at one time.
A.
TRUE
B.
FALSE
Question #24
A supportive climate usually results from the expression of empathy.
A.
TRUE
B.
FALSE
Question #25
A communication climate has to do with the way people feel about each other as they carry out activities.
A.
FALSE
B.
TRUE
Question #26
A spiral is always negative.
A.
FALSE
B.
TRUE
Question #27
Which of these behaviors is characterized by the use of “we” language?
A.
problem-orientation
B.
description
C.
evaluation
D.
strategy
E.
provisionalism
Question #28
All of the following are behavioral descriptions except
A.
“I saw you walk out of the party.”
B.
“I notice you’re frowning.”
C.
“Your behavior tells me you’re angry.”
D.
“You haven’t said ‘I love you’ in over a week.”
E.
“You’ve shouted the last three times we’ve discussed money.”
Question #29
A consequence statement can describe
A.
what happens to you, the speaker.
B.
what happens without moralizing about it.
C.
All of these answers are correct.
D.
what happens to the person you’re addressing or to others.
E.
why you’re bothered or pleased by another’s behavior.
Question #30
The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)
A.
de-escalatory conflict spiral.
B.
pillow-talk incident.
C.
cognitive dissonance reaction.
D.
impervious dyad.
E.
escalatory conflict spiral.
Question #31
Your instructor tells you how poor your writing ability is and how wrong it is for you not to work harder on it. That instructor used the Gibb category of
A.
equality.
B.
evaluation.
C.
provisionalism.
D.
problem orientation.
E.
description.
Question #32
According to research findings about defensiveness, when one person in a dyad acts in a defensive manner
A.
perceptions are not realistic.
B.
the partner will be supportive.
C.
self-disclosure usually takes place.
D.
a defensive spiral usually results.
E.
a counterattack is appropriate.
Question #33
Another term which describes the Gibb defensive category of neutrality would be
A.
indifference.
B.
positive/negative balance.
C.
understanding.
D.
aggressive perception.
E.
displaced loyalty.
Question #34
Evaluative language is also described as
A.
“you” language.
B.
“neutral” language.
C.
“me” language.
D.
“supportive” language.
E.
“it” language.
Question #35
The term that describes the emotional tone of a personal relationship is
A.
environment.
B.
tone.
C.
foundation.
D.
mood.
E.
climate.
Question #36
The communication climate in a relationship is determined by the
A.
degree to which each person feels valued.
B.
amount of self-disclosure that occurs.
C.
similarities of the parties.
D.
roles each person has in the relationship.
E.
listening and perceptual skills that each individual brings to the relationship.
Question #37
People who act in accordance with Gibb’s category of equality communicate that
A.
all human beings are created with the capacity to be equal in all areas.
B.
everyone is equal in every way.
C.
while they may have greater talent in some areas, all have just as much worth as human beings.
D.
All of these answers are correct.
E.
None of the above answers are correct.
Question #38
“You are such a couch potato” is an example of what Gibb defense-arousing behavior?
A.
strategy.
B.
evaluation.
C.
superiority.
D.
control.
E.
neutrality.
Question #39
If others start criticizing you, one productive way to respond is to
A.
tell them to stop the criticism.
B.
just back off; there’s no effective way to deal with this kind of “no-win” situation.
C.
point out that criticism is not productive.
D.
ask for more specifics about what the criticism involves.
E.
criticize them to show them how it feels.
Question #40
“It’s my way or the highway!”
A.
control
B.
evaluation
C.
superiority
D.
certainty
E.
neutrality
Question #41
“I don’t really need your input. I’ve already made my decision.”
A.
superiority
B.
control
C.
certainty
D.
neutrality
E.
evaluation
Question #42
A full-fledged conflict will not occur unless the individuals involved try to prevent one another from achieving their goals.
A.
TRUE
B.
FALSE
Question #43
The situation at hand and the behavior of the other person in the conflict are more powerful determinants of a person’s conflict style than gender.
A.
FALSE
B.
TRUE
Question #44
Compromise is considered a win-win conflict style because each person gets at least some of what they want.
A.
TRUE
B.
FALSE
Question #45
Probably the most important cultural factor in shaping attitudes toward conflict is an orientation toward individualism or collectivism.
A.
FALSE
B.
TRUE
Question #46
When people deliver subtle aggressive messages involving feelings of resentment, anger, or rage that they aren’t able or willing to express directly, they are engaging in what psychologist George Bach calls
A.
defense arousal.
B.
nonverbal conflict.
C.
pseudo-messages.
D.
one-up conflict resolution.
E.
crazymaking.
Question #47
The “ownership” of a problem almost always belongs to
A.
the most assertive person.
B.
the person with the lowest amount of self-disclosure.
C.
the person to whom the complaint is directed.
D.
the person who is dissatisfied.
E.
the person with the greatest amount of passive aggressive behavior.
Question #48
One of the best methods to use to describe your problem and needs to a partner during conflict resolution is
A.
paraphrasing.
B.
the assertive message format.
C.
high-level abstractions.
D.
emotional description.
E.
perception checking.
Question #49
Which of the following strategies is not recommend as a way to manage workplace bullying?
A.
Reframe your thinking.
B.
Negotiate with the offender.
C.
Appeal to a third party.
D.
Back off.
E.
All of the above are recommended strategies.
Question #50
All of the following are true about conflict, except
A.
every relationship of any depth at all has conflict.
B.
conflict is natural.
C.
people typically have similar conflict styles.
D.
conflict can be beneficial.
Question #51
When unhappy couples argue, they
A.
ignore each other’s nonverbal relational messages.
B.
All of these answers are correct.
C.
have minimal empathy for the other.
D.
are not problem-oriented.
E.
use evaluative “you” language.
Question #52
The distinguishing characteristic in win-lose problem solving is
A.
power.
B.
aggression.
C.
assertiveness.
D.
passivity.
E.
discussion.
Question #53
This person handles conflict by trying to make her partner feel responsible for causing her discomfort.
A.
crisis tickler
B.
avoider
C.
guilt maker
D.
pseudoaccommodator
E.
mind reader
Question #54
This person almost brings what’s bothering him to the surface, but never quite comes out and expresses himself.
A.
mind reader
B.
avoider
C.
pseudoaccommodator
D.
guilt maker
E.
crisis tickler
Question #55
Instead of expressing her feelings honestly, this person explains what her partner “really” means or what’s “really wrong.”
A.
mind reader
B.
crisis tickler
C.
guilt maker
D.
pseudoaccommodator
E.
avoider
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