Business 001 - Introduction to Business » Fall 2021 » Chapter 2 Quiz

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Question #1
The distributive process by which the burdens and rewards that society has to offer are shared varies from society to society.
A.   TRUE
B.   FALSE
Question #2
It is a firm's responsibility to its customers to deliver what it has promised.
A.   TRUE
B.   FALSE
Question #3
To be a useful code of ethics, the code should offer broad policies and procedures rather than detailed rules.
A.   FALSE
B.   TRUE
Question #4
Corporate philanthropy excludes any noncash donations.
A.   TRUE
B.   FALSE
Question #5
Human rights include an individual's right to life, to freedom, and to the pursuit of happiness.
A.   TRUE
B.   FALSE
Question #6
All businesses approach ethics the same way.
A.   FALSE
B.   TRUE
Question #7
Ethical decision making begins in the marketing department.
A.   TRUE
B.   FALSE
Question #8
Social responsibility is a voluntary obligation.
A.   FALSE
B.   TRUE
Question #9
Amgen, the largest biotechnology company in the world, donates millions of dollars annually to raise the value of science literacy in the community and attract bright young minds into the field of science. Since Amgen, as an employer would benefit from this philanthropy, it would be characterized as strategic giving.
A.   FALSE
B.   TRUE
Question #10
Ethics training programs typically teach how to disguise unethical behavior and not how to avoid unethical behavior.
A.   FALSE
B.   TRUE
Question #11
Peter Drucker, a well-known management scholar, has said that companies should be evaluated on two basic dimensions:
A.   customer satisfaction and profitability
B.   consumerism and responsibility
C.   legality and responsibility
D.   legality and profitability
E.   profitability and philanthropy
Question #12
The Healing Garden is the manufacturer and marketer of organic beauty aids. Its annual $40,000 donation to The Nature Conservancy in support of the nonprofit organization's pledge to preserve the environment is an example of:
A.   financial empowerment
B.   economic responsibility
C.   ethical responsibility
D.   corporate philanthropy
E.   corporate paternalism
Question #13
It has been alleged that a Coca-Cola water bottling plant in India has caused illegal water shortages in fifty villages that surround the bottler. If this accusation is true, than Coke was operating at which stage of the social responsibility pyramid?
A.   legal
B.   economic
C.   philanthropic
D.   stakeholder
E.   ethical
Question #14
Criticism of South Africa's post-apartheid government contends that the new government has not extended liberties to its black majority population, but has instead concentrated on proving to a white minority that a black-run administration can govern a reasonably sophisticated economy and society. The belief that the new South African government is behaving unethically is an expression of the philosophy associated with:
A.   preconventional morality
B.   distributive justice
C.   consumerism
D.   utilitarianism
E.   social responsibility
Question #15
Social responsibility should extend beyond the shareholders to include:
A.   suppliers
B.   community
C.   consumers
D.   employees
E.   all of the above
Question #16
Codes of ethics:
A.   are typically informal information about how to recognize and deal with ethical problems
B.   may be influential in determining a person's decision-making behavior
C.   contain common ethical dilemmas and provide the appropriate resolutions to employees
D.   deal only with the employees' relationships with customers and with no other group
E.   deal only with external ethical issues and not with internal issues
Question #17
_____ contributes to an employee's self-worth, which, in turn increases productivity and reduces absenteeism.
A.   Micromanagement
B.   Bureaucratic management
C.   Consumerism
D.   Limited autonomy
E.   Empowerment
Question #18
For Lladro Comercial, S.A., the manufacturer of handcrafted porcelains, its employees, suppliers of the paints used to decorate its porcelains, retailers of its products, and people who benefit from its philanthropy are all:
A.   stakeholders
B.   shareholders
C.   investors
D.   agents
E.   partners
Question #19
Many weight-loss programs advertise that they can help individuals lose a great deal of weight without any changes in the individual's lifestyle. Typically when the person who has lost the weight leaves the program, he or she regains all the lost weight. This yo-yoing is almost as bad for the body as the excess weight. These weight-loss programs are engaged in _____ behavior.
A.   illegal but responsible
B.   legal and responsible
C.   legal and irresponsible
D.   legal but irresponsible
Question #20
_____ is the practice of charitable giving by corporations; includes contributing cash, donating equipment and products, and supporting the volunteers' efforts of company employees.
A.   Ethical responsibility
B.   Corporate philanthropy
C.   Financial empowerment
D.   Corporate benevolence
E.   Economic responsibility

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