HEA 478 - Strategic Management in Healthcare » Fall 2021 » Chapter 8 Quiz

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Question #1
Two dimensions that can be used to rank items listed in a SWOT analyses are
A.   Delphi and nominal methods
B.   stakeholder need and market change
C.   technological innovation and employee attitudes
D.   level of uncertainty and significance
Question #2
A common portfolio analysis method is known as
A.   the GE/McKinsey nine-block matrix
B.   the Anderson Consulting six-stage portfolio matrix
C.   the Booz/Allen product portfolio matrix
D.   the Maryland magnet portfolio matrix
Question #3
Which two dimensions are critical to determining who an organization's key stakeholders are?
A.   Political power and networks
B.   Controlling interest and financial debt
C.   Market power and organizational voice
D.   Power to influence and interest in the organization
Question #4
Which of the following is not a level of involvement considered for key stakeholders?
A.   Organize
B.   Inform
C.   Direct
D.   Participate
Question #5
Which of the following is not one of the quadrants of BCG's growth-share matrix?
A.   Cash cow
B.   Crab
C.   Dog
D.   Star
Question #6
Which of the following statements is not true with regard to value chains?
A.   They provide a framework for analyzing an organization's strengths and weaknesses.
B.   They often are seen as a substitute for SWOT analysis.
C.   They are graphical representations of key internal activities.
D.   They demonstrate the ultimate aim of profitability or mission achievement.
Question #7
Which of the following statements is not a criticism of portfolio analysis?
A.   Most organizations fail to use it for capital allocation purposes.
B.   Market share may not have a strong correlation with profitability.
C.   Some dimensions are difficult to define quantitatively.
D.   It may ignore important factors.
Question #8
Which might be the most durable asset and most difficult to imitate?
A.   Equipment
B.   Culture
C.   Technology
D.   Employee attitudes
Question #9
Which of the following is not a potential problem in using a SWOT analysis for strategic planning?
A.   Strong personalities may have undue influence.
B.   Too many people may participate in the process.
C.   Personal bias may be interjected into the process.
D.   The analysis may not include background information and trend data.
Question #10
Which is a major problem with benchmarking?
A.   External data are very expensive to collect.
B.   Internal trend data do not indicate how well a company is performing compared to its competitors.
C.   There are far too many data available to benchmark.
D.   Companies may define and collect data differently, even though the data are named the same.
Question #11
To be sustainably valuable to a company, a resource should be
A.   fungible and vibrant
B.   tangible and visible
C.   rare and hard to imitate
D.   historically successful and critical to the company's mission

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