HEA 478 - Strategic Management in Healthcare » Fall 2021 » Chapter 8 Quiz

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Question #1
Two dimensions that can be used to rank items listed in a SWOT analyses are
A.   stakeholder need and market change
B.   technological innovation and employee attitudes
C.   Delphi and nominal methods
D.   level of uncertainty and significance
Question #2
A common portfolio analysis method is known as
A.   the GE/McKinsey nine-block matrix
B.   the Booz/Allen product portfolio matrix
C.   the Anderson Consulting six-stage portfolio matrix
D.   the Maryland magnet portfolio matrix
Question #3
Which two dimensions are critical to determining who an organization's key stakeholders are?
A.   Power to influence and interest in the organization
B.   Market power and organizational voice
C.   Political power and networks
D.   Controlling interest and financial debt
Question #4
Which of the following is not a level of involvement considered for key stakeholders?
A.   Participate
B.   Inform
C.   Direct
D.   Organize
Question #5
Which of the following is not one of the quadrants of BCG's growth-share matrix?
A.   Cash cow
B.   Star
C.   Crab
D.   Dog
Question #6
Which of the following statements is not true with regard to value chains?
A.   They are graphical representations of key internal activities.
B.   They demonstrate the ultimate aim of profitability or mission achievement.
C.   They provide a framework for analyzing an organization's strengths and weaknesses.
D.   They often are seen as a substitute for SWOT analysis.
Question #7
Which of the following statements is not a criticism of portfolio analysis?
A.   Market share may not have a strong correlation with profitability.
B.   Some dimensions are difficult to define quantitatively.
C.   Most organizations fail to use it for capital allocation purposes.
D.   It may ignore important factors.
Question #8
Which might be the most durable asset and most difficult to imitate?
A.   Equipment
B.   Culture
C.   Technology
D.   Employee attitudes
Question #9
Which of the following is not a potential problem in using a SWOT analysis for strategic planning?
A.   The analysis may not include background information and trend data.
B.   Too many people may participate in the process.
C.   Strong personalities may have undue influence.
D.   Personal bias may be interjected into the process.
Question #10
Which is a major problem with benchmarking?
A.   There are far too many data available to benchmark.
B.   External data are very expensive to collect.
C.   Companies may define and collect data differently, even though the data are named the same.
D.   Internal trend data do not indicate how well a company is performing compared to its competitors.
Question #11
To be sustainably valuable to a company, a resource should be
A.   tangible and visible
B.   rare and hard to imitate
C.   fungible and vibrant
D.   historically successful and critical to the company's mission

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