HEA 478 - Strategic Management in Healthcare » Fall 2021 » Chapter 15 Quiz
Need help with your exam preparation?
Get Answers to this exam for $6 USD.
Get Answers to all exams in [ HEA 478 - Strategic Management in Healthcare ] course for $25 USD.
Existing Quiz Clients Login here
Question #1
Which of the following statements is not true about strategic planning committees?
A.
They organize and facilitate the strategic planning process.
B.
They monitor trends and periodically review the internal and external environment.
C.
Committee members serve for specific terms and then rotate off.
D.
Both governing board and non-governing board members can be part of the committees.
Question #2
Balanced scorecards often include
A.
personal development plans
B.
CEO compensation
C.
annual employee evaluations
D.
colors and grades
Question #3
Consultants can be effectively used if
A.
the organization deals directly with them and does not seek external advice to review the consultants' work
B.
they are allowed to choose participants from their firm
C.
they are given full control of the strategic planning process
D.
deliverables are clearly established and monitored
Question #4
Which of the following is not a type of budget variance generally used by organizations?
A.
Price variance
B.
Volume variance
C.
Inventory variance
D.
Efficiency variance
Question #5
Which of the following awards requires candidates to have a balanced scorecard?
A.
Malcolm Baldrige National Quality Award
B.
Institute of Medicine Quality Award
C.
Centrix Best Hospital Award
D.
International Quality Metric Award
Question #6
Which of the following is not a type of budget generally developed by organizations?
A.
Statistical budgets
B.
Operating budgets
C.
Cash budgets
D.
Management development budgets
Question #7
The strategic action cycle discussed in the text includes all of the following except
A.
controlling/monitoring
B.
design of strategic initiatives
C.
implementation
D.
budgeting
Question #8
KPI stands for
A.
key performance indicator
B.
key practical indexes
C.
key process indicator
D.
key practice index
Question #9
The person directing an organization's strategic planning process commonly has all of the following additional responsibilities except
A.
business development
B.
marketing
C.
project management
D.
clinical services
Question #10
Governing boards' role in regard to strategic planning generally includes
A.
data analysis and environmental analysis
B.
drafting a mission, a vision, and values
C.
final approval and periodic monitoring of strategic plans
D.
implementation of financial controls
Question #11
A balanced scorecard generally includes measures in each of the following categories except
A.
customer/stakeholder
B.
organizational design
C.
internal business processes
D.
learning and growth
Question #12
The person in charge of an organization's day-to-day strategic planning process should
A.
report directly to the CEO
B.
have an advanced degree
C.
have many other more important responsibilities
D.
be the CEO
Need help with your exam preparation?
Get Answers to this exam for $6 USD.
Get Answers to all exams in [ HEA 478 - Strategic Management in Healthcare ] course for $25 USD.
Existing Quiz Clients Login here