Busad 106 - Written Business Communication » Fall 2021 » Quiz 6

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Question #1
Letters are usually more appropriate than email or memorandums for formal communications with customers, patients, and other external recipients.
A.   FALSE
B.   TRUE
Question #2
Serif fonts are usually easier to read, especially from a distance.
A.   FALSE
B.   TRUE
Question #3
The letter style considered to be the easiest and most common is
A.   modified-block
B.   full-block
C.   semi-block
D.   simplified
Question #4
The physical arrangement of the sections of a document is known as
A.   postscripts
B.   page layout
C.   page notations
D.   distribution lists
Question #5
Typical elements of a letterhead include
A.   all the above
B.   company name
C.   company logo
D.   telephone and fax numbers
E.   mailing address

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