Busad 106 - Written Business Communication » Fall 2021 » Quiz 6
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Question #1
Letters are usually more appropriate than email or memorandums for formal communications with customers, patients, and other external recipients.
A.
FALSE
B.
TRUE
Question #2
Serif fonts are usually easier to read, especially from a distance.
A.
FALSE
B.
TRUE
Question #3
The letter style considered to be the easiest and most common is
A.
simplified
B.
full-block
C.
modified-block
D.
semi-block
Question #4
The physical arrangement of the sections of a document is known as
A.
distribution lists
B.
page layout
C.
page notations
D.
postscripts
Question #5
Typical elements of a letterhead include
A.
mailing address
B.
all the above
C.
telephone and fax numbers
D.
company name
E.
company logo
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