Busad 106 - Written Business Communication » Fall 2021 » Quiz 6

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Question #1
Letters are usually more appropriate than email or memorandums for formal communications with customers, patients, and other external recipients.
A.   TRUE
B.   FALSE
Question #2
Serif fonts are usually easier to read, especially from a distance.
A.   TRUE
B.   FALSE
Question #3
The letter style considered to be the easiest and most common is
A.   full-block
B.   semi-block
C.   simplified
D.   modified-block
Question #4
The physical arrangement of the sections of a document is known as
A.   distribution lists
B.   postscripts
C.   page layout
D.   page notations
Question #5
Typical elements of a letterhead include
A.   all the above
B.   telephone and fax numbers
C.   mailing address
D.   company name
E.   company logo

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