The three participative leadership styles are consultative, democratic, and socialistic.

A manager who is acting as a leader, figurehead, or a liaison is acting in the informational role.

Strategic planning is long-range, formulated by top management, and made as if the company operated in a vacuum

The first step in setting up a control process is to measure performances.

Performance standards and feedback are essential goals of the organizing function of management.

Control is the mechanism for making sure the other three managerial functions--planning, organizing, and leadership--are operating smoothly.

A good manager is never faced with unforeseen problems.

The ability to work with people and be sensitive to worker's needs are examples of human relations skills.

The lowest level of management is engaged in strategic planning process.

A manager who makes one-directional decisions and seeks no input from her subordinates can be described as having an autocratic leadership style.

The three basic roles of management are:

Feedback is an important part of which function of management?

Which of the following is NOT one of the five key types of power?

After the World Cup soccer games, Puma, the German sporting goods manufacturer, increased its end-of-year sales target by $641 million. Puma developed _____ plans with a goal that extra sales would come from new product categories the company was introducing, sale of soccer equipment, and consolidation of several subsidiaries.

As an informational manager, Lia Morris would do all of the following EXCEPT:

Plant manager Peter Kwillen receives the master budget from divisional headquarters and breaks it down for the three shift managers. He coordinates with other plant managers and manages lower-level managers. Kwillen is a(n) _____ manager.

In the _____ management role, managers act as liaisons and develop and maintain contacts outside their own departments.

A relatively small group of managers at the head of an organization that establishes overall strategy and long-range goals is called _____ management.

Hassan Nasrallah, the leader of Hizbullah: grew up very poor but very smart, and although he wears the robes of a minor Shiite cleric, he is a world-class politician. He has been called the most charismatic figure in the Muslim world. Nasrallah exerts _____ power over his followers.

_____ means giving employees increased autonomy and discretion to make decisions as well as control over the resources needed to make those decisions.