Management 434 - Business Negotiation » Spring 2022 » Chapter 02 Quiz
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Question #1
When preparing for a negotiation, which of the following is not defined?
A.
Resistance Points
B.
Target Points
C.
Settlement Point
D.
Initial Offers
Question #2
If your concern for the relationship is low and your concern for the substantive outcomes is low, then, using the Thomas-Kilmann Conflict Styles Model, your approach would be:
A.
collaborating
B.
competing
C.
avoiding
D.
accommodating
Question #3
The acronym BATNA means?
A.
Best Agreement to a Negative Alternative
B.
Best Alternative to Negative Agreement
C.
Best Alternative to a Negotiated Agreement
D.
Best Agreement to a Negotiated Alternative
Question #4
If an arbitrator must make the final decision because the parties cannot come to a negotiated agreement, which of the following is the most significant consideration for each party?
A.
BATNA
B.
WATNA
C.
TSATNA
D.
MLATNA
Question #5
If your concern about your own outcome is high and your concern for the other party’s outcomes is high, then, using the Dual Concerns Model, your approach would be:
A.
contending
B.
problem solving
C.
yielding
D.
inaction
Question #6
If your concern for the relationship is high and your concern for the substantive outcomes is low, then, using the Thomas-Kilmann Conflict Styles Model, your approach would be:
A.
avoiding
B.
accommodating
C.
competing
D.
collaborating
Question #7
The acronym WATNA means _______.
A.
Worst Agreement to a Negative Alternative
B.
Worst Alternative to Negative Agreement
C.
Worst Alternative to a Negotiated Agreement
D.
Worst Agreement to a Negotiated Alternative
Question #8
Which of the following describes the area between parties’ resistance points?
A.
Settlement zone
B.
ZOPA
C.
All are correct
D.
Bargaining zone
Question #9
The point at which the parties agree is called the _______.
A.
bargaining point
B.
settlement point
C.
target point
D.
resistance point
Question #10
Parties will most likely reach a settlement when _________.
A.
there is overlap between the parties’ resistance points.
B.
the parties’ resistance points are the same.
C.
there is no overlap between the parties’ resistance points.
D.
settlement is equally likely in all of the above.
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