Management 3070 - Management and Organizational Behavior » Spring 2022 » Quiz 5
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Question #1
________ is setting goals and deciding how to achieve them
A.
Controlling
B.
Focusing
C.
Planning
D.
Organizing
E.
Regulating
Question #2
An organization should adopt planning and strategic management to
A.
keep employees happy, encourage new ideas, and decrease costs.
B.
decrease costs and increase synergy.
C.
provide direction and momentum, encourage new ideas, and develop a sustainable competitive advantage.
D.
provide encourage new ideas and increase organization diversity.
E.
develop MBO, encourage new ideas, and increase profits.
Question #3
A(n) ________ is the declaration that expresses what the organization should become and where it wants to go strategically.
A.
objectives statement
B.
code of ethics
C.
mission statement
D.
management code
E.
vision statement
Question #4
Samantha is the return desk coordinator in a department store, and she has set a goal this month of finishing her daily office work quicker so she can assist at the Return Desk earlier in the morning. She knows this will also help decrease theft, which will assist the company in achieving its goal of decreasing costs. Samantha’s goal of finishing her office work quicker is a(n)
A.
operational goal
B.
operating plan.
C.
strategic plan.
D.
tactical plan.
E.
strategic goal.
Question #5
A goal is
A.
a type of mission statement.
B.
a type of plan.
C.
a specific commitment to achieve a measurable result within a stated period of time.
D.
a norm that can result in organization synergy.
E.
the purpose of the organization.
Question #6
Mr. Gonzalez, the sales manager, told his sales team that he wanted them to write down their work goals for the year. To help his team achieve their stated goals, the next thing that he should ask for are each team member’s
A.
code of ethics.
B.
personal vision.
C.
business plan.
D.
action plan.
E.
personal vision.
Question #7
A(n) ________ is a standing plan that outlines the general response to a designated problem or situation.
A.
ethical value
B.
standing rule
C.
norm statement
D.
policy
E.
order
Question #8
Pietro, the county sheriff, told his deputies to “Think big and endeavor to be more detailed and caring while at work and in setting goals. Therefore, when you give me your goals, I want them to be specific, measurable, attainable, results-oriented, and have target dates.” Pietro was asking for his deputies’
A.
policies.
B.
synergy objectives.
C.
focused heart statements.
D.
strategic goals.
E.
SMART goals.
Question #9
A business plan is a tool used by the federal government to determine how to strengthen the business sector through macroeconomics and microeconomics.
A.
FALSE
B.
TRUE
Question #10
Strategic management is a process in the formulation, implementation, and execution of strategies and strategic goals to advance the purposes of the organization.
A.
TRUE
B.
FALSE
Question #11
Prior to opening his business, Francois, the owner of The Crepe Factory, is writing a document that explains the reason for his business. This statement would be a part of his mission statement.
A.
FALSE
B.
TRUE
Question #12
In the office of every general manager of Sleep Tight Motels there is a small poster that reads, “We want to become the only place our customers want to stay for the night while traveling.” This is the vision statement for Sleep Tight Motels.
A.
TRUE
B.
FALSE
Question #13
Chelsea, a middle manager for a large clothing chain, received an e-mail from the CEO outlining the new goal of decreasing company costs over the next three years. This is an example of a strategic goal.
A.
FALSE
B.
TRUE
Question #14
Taylor, a district manager for a retail pharmaceutical store, asked his store managers for their store goals next year. Zoe, one of the store managers, said, “I am going to increase my market share significantly next year by visiting doctors’ offices.” Taylor then responded to Zoe with “Precisely how much are you going to increase your market share and by what date?” Taylor is asking Zoe to formulate a SMART goal.
A.
FALSE
B.
TRUE
Question #15
To start work every day, Tran sits down and sets his goals for the day and then he decides how to achieve them, formulating future courses of action to achieve the specified results. This is the definition of planning.
A.
TRUE
B.
FALSE
Question #16
A goal is a specific commitment to achieve a measurable result within a stated period of time.
A.
TRUE
B.
FALSE
Question #17
The planning/control cycle is an order planning system in which employees work with customers to plan orders and discuss delivery times.
A.
TRUE
B.
FALSE
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