Management 360 - Management and Organizational Behavior » 2019 » Reviewer 3
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Question #1
It refers to leadership where leaders show this by acting with honesty, credibility, and consistency in putting values into action
A.
integrity
B.
fundamental attribution error
C.
job burnout
D.
programmed decision
Question #2
It refers to an overly positive view of one's strength of character
A.
crisis decision
B.
moral overconfidence
C.
workplace rage
D.
unstructured problems
Question #3
It activates positive psychological states to achieve self-awareness and positive self-regulation
A.
moral overconfidence
B.
job burnout
C.
performance opportunity
D.
certain environment
Question #4
It refers to the ability to understand new technologies and to use them to their best advantage
A.
risk environment
B.
technological competency
C.
workplace rage
D.
problem avoiders
Question #5
It refers to the ability to locate, gather, and organize information for use in decision making
A.
personal wellness
B.
information competency
C.
problem solvers
D.
uncertain environment
Question #6
It refers to the ability to evaluate and analyze information to make actual decisions and solve real problems
A.
decision-making process
B.
analytical competency
C.
problem seekers
D.
leadership
Question #7
It refers to raw facts and observations
A.
unintended consequences
B.
power
C.
data
D.
systematic thinking
Question #8
It refers to the data made useful for decision making
A.
information
B.
intuitive thinking
C.
cost-benefit analysis
D.
reward power
Question #9
To collect, organize, and distribute data for use in decision making
A.
coercive power
B.
management information systems
C.
classical decision model
D.
multidimensional thinking
Question #10
It refers to the process of analyzing data to produce useful information for decision makers
A.
legitimate power
B.
strategic opportunism
C.
optimizing decision
D.
data mining
Question #11
It exists in huge quantities and is difficult to process without sophisticated mathematical and computing techniques
A.
expert power
B.
big data
C.
bounded rationality
D.
cognitive styles
Question #12
It seeks to tap information systems to extract and report data in organized ways that are helpful to decision makers
A.
business intelligence
B.
structured problems
C.
behavioral decision model
D.
human capital
Question #13
It involves systemic gathering and processing of data to make informed decisions
A.
analytics
B.
programmed decision
C.
information and networking power
D.
satisficing decision
Question #14
It involves identifying and taking action to resolve problems
A.
problem solving
B.
social capital
C.
unstructured problems
D.
lack-of-participation error
Question #15
It refers to a choice among possible alternative courses of action
A.
decision
B.
spotlight questions
C.
non-programmed decision
D.
referent power
Question #16
It refers to a situation in which something is obviously wrong or has the potential to go wrong
A.
performance threat
B.
project team/task force
C.
heuristics
D.
vision
Question #17
It refers to a situation that offers the chance for a better future if the right steps are taken
A.
performance opportunity
B.
cross-functional team
C.
visionary leadership
D.
moral overconfidence
Question #18
It refers to ignoring information indicating a performance opportunity or threat
A.
functional chimneys problem
B.
servant leadership
C.
problem avoiders
D.
moral overconfidence
Question #19
They try to solve problems when the occur
A.
technological competency
B.
self-managing work team
C.
least-preferred co-worker scale
D.
problem solvers
Question #20
When you constantly process information looking for problems to solve, even before they occur
A.
problem seekers
B.
information competency
C.
virtual team/distributed team
D.
democratic leader
Question #21
When you approach problems in a rational and analytical fashion
A.
analytical competency
B.
substitutes for leadership
C.
systematic thinking
D.
team building
Question #22
When you approach problems in a flexible and spontaneous fashion
A.
authority decision
B.
intuitive thinking
C.
effective team
D.
data
Question #23
It refers to the ability to address many problems at one
A.
multidimensional thinking
B.
team diversity
C.
information
D.
consultative decision
Question #24
It seeks to focus on long-term objectives while being flexible in dealing with sort-term problems
A.
strategic opportunism
B.
management information systems
C.
charismatic leader
D.
team process
Question #25
It is shown by the ways individuals deal with information while making decisions
A.
norm
B.
data mining
C.
transformational leadership
D.
cognitive styles
Question #26
Being straight-forward and clear with respect to information needs
A.
team virtuousness
B.
emotional intelligence
C.
big data
D.
structured problems
Question #27
It refers to the application of solution from past experience to a routine problem
A.
programmed decision
B.
cohesiveness
C.
business intelligence
D.
gender similarities hypothesis
Question #28
when you have ambiguities and information deficiencies
A.
unstructured problems
B.
design thinking
C.
leadership double bind
D.
analytics
Question #29
When you apply a specific solution crafted for a unique problem
A.
interactive leaders
B.
problem solving
C.
non-programmed decision
D.
team
Question #30
It occurs when an unexpected problem arises that can lead to disaster if not resolved quickly and appropriately
A.
teamwork
B.
decision
C.
crisis decision
D.
moral leadership
Question #31
It offers complete information on possible action alternative and their consequences
A.
interdependence
B.
constructive stress or eustress
C.
integrity
D.
certain environment
Question #32
It lacks complete information but offers "probabilities" of the likely outcomes for possible action alternatives
A.
social loafing
B.
risk environment
C.
destructive stress or strain
D.
data mining
Question #33
It lacks so much information that it is difficult to assign probabilities to the likely outcomes of alternatives
A.
uncertain environment
B.
big data
C.
formal group
D.
job burnout
Question #34
It begins with identification of a problem and ends with evaluation of results
A.
informal group
B.
workplace rage
C.
decision-making process
D.
business intelligence
Question #35
It refers to the unanticipated positive or negative side effects that result from a decision
A.
unintended consequences
B.
analytics
C.
personal wellness
D.
committee
Question #36
It involves comparing the costs and benefits of each potential course of action
A.
leadership
B.
problem solving
C.
cost-benefit analysis
D.
project team/task force
Question #37
It describes decision making with complete information
A.
cross-functional team
B.
decision
C.
classical decision model
D.
power
Question #38
It chooses the alternative giving the absolute best solution to a problem
A.
performance threat
B.
functional chimneys problem
C.
reward power
D.
optimizing decision
Question #39
It describes making decisions within the constraints of limited information and alternatives
A.
bounded rationality
B.
self-managing work team
C.
coercive power
D.
performance opportunity
Question #40
It describes decision making with limited information and bounded rationality
A.
virtual team/distributed team
B.
legitimate power
C.
problem avoiders
D.
behavioral decision model
Question #41
It refers to the choice of the first satisfactory alternative that comes to one's attention
A.
satisficing decision
B.
team building
C.
expert power
D.
problem solvers
Question #42
It refers to the failure to involve in a decision the persons whose support is needed to implement it
A.
lack-of-participation error
B.
effective team
C.
problem seekers
D.
human capital
Question #43
It seeks to test the ethics of a decision by exposing it to scrutiny through the eyes of family, community members, and ethical role models
A.
systematic thinking
B.
spotlight questions
C.
information and networking power
D.
team diversity
Question #44
It refers to the strategies for simplifying decision making
A.
team virtuousness
B.
heuristics
C.
intuitive thinking
D.
social capital
Question #45
It refers to trying to solve a problem in the context in which it is perceived
A.
framing error
B.
referent power
C.
cohesiveness
D.
multidimensional thinking
Question #46
when you base a decision on recent information or events
A.
strategic opportunism
B.
task activity
C.
availability bias
D.
vision
Question #47
when you base a decision on similarity to other situations
A.
visionary leadership
B.
cognitive styles
C.
representativeness bias
D.
distributed leadership
Question #48
When you base a decision on incremental adjustments from a prior decision point
A.
interdependence
B.
disruptive activities
C.
anchoring and adjustment bias
D.
performance threat
Question #49
It occurs when focusing only on information that confirms a decision already made
A.
social loafing
B.
performance opportunity
C.
decentralized communication network
D.
confirmation error
Question #50
It refers to the continuation of a course of action even though it is not working
A.
escalating commitment
B.
problem avoiders
C.
formal group
D.
centralized communication network
Question #51
It refers to the generation of a novel idea or unique approach that solves a problem or crafts an opportunity
A.
creativity
B.
problem solvers
C.
restricted communication network
D.
informal group
Question #52
It occurs when extraordinary things are done by exceptional people
A.
committee
B.
problem seekers
C.
decision making
D.
big-C creativity
Question #53
It occurs when average people come up with unique ways to deal with daily events and situations
A.
systematic thinking
B.
project team/task force
C.
certain environment
D.
little-C creativity
Question #54
It unlocks creativity in decision making through a process of experiencing, ideation, and prototyping
A.
cross-functional team
B.
intuitive thinking
C.
design thinking
D.
risk environment
Question #55
It refers to the collection of people who regularly interact to pursue common goals
A.
uncertain environment
B.
functional chimneys problem
C.
multidimensional thinking
D.
team
Question #56
It refers the process of people actively working together interdependently to accomplish common goals
A.
teamwork
B.
strategic opportunism
C.
self-managing work team
D.
decision-making process
Question #57
It refers to the extent to which employees depend on other members of their team to carry out their work effectively
A.
cognitive styles
B.
interdependence
C.
unintended consequences
D.
virtual team/distributed team
Question #58
It refers to the tendency of some members to avoid responsibility by "free-riding" during group tasks
A.
social loafing
B.
cost-benefit analysis
C.
team building
D.
structured problems
Question #59
It refers to an officially recognized collective that is supported by the organization
A.
effective team
B.
formal group
C.
programmed decision
D.
classical decision model
Question #60
Unofficial and emerges from relationships and shared interests among members
A.
informal group
B.
unstructured problems
C.
optimizing decision
D.
team diversity
Question #61
It is designated to work on a special task on a continuing basis
A.
team process
B.
committee
C.
non-programmed decision
D.
bounded rationality
Question #62
It is convened for a specific purpose and disbands when its task is completed
A.
norm
B.
crisis decision
C.
project team/task force
D.
behavioral decision model
Question #63
It operates with members who come from different functional units of an organization
A.
big data
B.
team virtuousness
C.
cross-functional team
D.
satisficing decision
Question #64
It refers to the lack of communication across functions
A.
business intelligence
B.
cohesiveness
C.
functional chimneys problem
D.
lack-of-participation error
Question #65
It refers to the members who have the authority to make decisions about how they share and complete their work
A.
task activity
B.
spotlight questions
C.
analytics
D.
self-managing work team
Question #66
When members work together and solve problems through computer-based interactions
A.
distributed leadership
B.
heuristics
C.
problem solving
D.
virtual team/distributed team
Question #67
It refers to a sequence of activities to analyze a team and make changes to improve its performance
A.
decision
B.
team building
C.
disruptive activities
D.
framing error
Question #68
It seeks to achieve high levels of task performance, membership satisfaction, and future viability
A.
non-programmed decision
B.
decentralized communication network
C.
performance threat
D.
effective team
Question #69
It represents the differences in values, personalities, experiences, demographics, and cultures among members
A.
team diversity
B.
crisis decision
C.
performance opportunity
D.
centralized communication network
Question #70
It refers to the way team members work together to accomplish tasks
A.
restricted communication network
B.
team process
C.
problem avoiders
D.
certain environment
Question #71
It refers to the behavioral expectation, rule, or standard to be followed by team members
A.
risk environment
B.
norm
C.
decision making
D.
problem solvers
Question #72
It indicates the extent to which members adopt norms that encourage shared commitments to moral behavior
A.
uncertain environment
B.
team
C.
team virtuousness
D.
problem seekers
Question #73
It is the degree to which members are attracted to and motivated to remain part of a team
A.
cohesiveness
B.
systematic thinking
C.
decision-making process
D.
teamwork
Question #74
It is an action taken by a team member that directly contributes to the team's performance purpose
A.
intuitive thinking
B.
task activity
C.
unintended consequences
D.
interdependence
Question #75
It is an action taken by a team member that supports the emotional life of the team
A.
multidimensional thinking
B.
cost-benefit analysis
C.
distributed leadership
D.
social loafing
Question #76
It refers to self-serving behaviors that interfere with team effectiveness
A.
classical decision model
B.
disruptive activities
C.
formal group
D.
strategic opportunism
Question #77
It allows all members to communicate directly with one another
A.
decentralized communication network
B.
informal group
C.
cognitive styles
D.
optimizing decision
Question #78
When communication flows only between individual members and a hub or center point
A.
committee
B.
centralized communication network
C.
structured problems
Question #79
When subgroups have limited communication with one another
A.
restricted communication network
B.
project team/task force
C.
norm
Question #80
It refesr to the process of making choices among alternative possible courses of action
A.
team virtuousness
B.
virtual team/distributed team
C.
cross-functional team
D.
decision making
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