Management 360 - Management and Organizational Behavior » 2019 » Reviewer 3
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Question #1
It refers to leadership where leaders show this by acting with honesty, credibility, and consistency in putting values into action
A.
job burnout
B.
fundamental attribution error
C.
programmed decision
D.
integrity
Question #2
It refers to an overly positive view of one's strength of character
A.
unstructured problems
B.
crisis decision
C.
workplace rage
D.
moral overconfidence
Question #3
It activates positive psychological states to achieve self-awareness and positive self-regulation
A.
job burnout
B.
certain environment
C.
performance opportunity
D.
moral overconfidence
Question #4
It refers to the ability to understand new technologies and to use them to their best advantage
A.
workplace rage
B.
problem avoiders
C.
risk environment
D.
technological competency
Question #5
It refers to the ability to locate, gather, and organize information for use in decision making
A.
uncertain environment
B.
problem solvers
C.
personal wellness
D.
information competency
Question #6
It refers to the ability to evaluate and analyze information to make actual decisions and solve real problems
A.
problem seekers
B.
analytical competency
C.
decision-making process
D.
leadership
Question #7
It refers to raw facts and observations
A.
power
B.
systematic thinking
C.
unintended consequences
D.
data
Question #8
It refers to the data made useful for decision making
A.
reward power
B.
intuitive thinking
C.
information
D.
cost-benefit analysis
Question #9
To collect, organize, and distribute data for use in decision making
A.
coercive power
B.
multidimensional thinking
C.
classical decision model
D.
management information systems
Question #10
It refers to the process of analyzing data to produce useful information for decision makers
A.
data mining
B.
optimizing decision
C.
strategic opportunism
D.
legitimate power
Question #11
It exists in huge quantities and is difficult to process without sophisticated mathematical and computing techniques
A.
cognitive styles
B.
big data
C.
expert power
D.
bounded rationality
Question #12
It seeks to tap information systems to extract and report data in organized ways that are helpful to decision makers
A.
business intelligence
B.
human capital
C.
behavioral decision model
D.
structured problems
Question #13
It involves systemic gathering and processing of data to make informed decisions
A.
information and networking power
B.
satisficing decision
C.
analytics
D.
programmed decision
Question #14
It involves identifying and taking action to resolve problems
A.
unstructured problems
B.
social capital
C.
problem solving
D.
lack-of-participation error
Question #15
It refers to a choice among possible alternative courses of action
A.
spotlight questions
B.
referent power
C.
decision
D.
non-programmed decision
Question #16
It refers to a situation in which something is obviously wrong or has the potential to go wrong
A.
vision
B.
performance threat
C.
project team/task force
D.
heuristics
Question #17
It refers to a situation that offers the chance for a better future if the right steps are taken
A.
visionary leadership
B.
cross-functional team
C.
moral overconfidence
D.
performance opportunity
Question #18
It refers to ignoring information indicating a performance opportunity or threat
A.
moral overconfidence
B.
functional chimneys problem
C.
problem avoiders
D.
servant leadership
Question #19
They try to solve problems when the occur
A.
least-preferred co-worker scale
B.
self-managing work team
C.
problem solvers
D.
technological competency
Question #20
When you constantly process information looking for problems to solve, even before they occur
A.
information competency
B.
virtual team/distributed team
C.
problem seekers
D.
democratic leader
Question #21
When you approach problems in a rational and analytical fashion
A.
analytical competency
B.
substitutes for leadership
C.
team building
D.
systematic thinking
Question #22
When you approach problems in a flexible and spontaneous fashion
A.
effective team
B.
data
C.
intuitive thinking
D.
authority decision
Question #23
It refers to the ability to address many problems at one
A.
team diversity
B.
information
C.
consultative decision
D.
multidimensional thinking
Question #24
It seeks to focus on long-term objectives while being flexible in dealing with sort-term problems
A.
charismatic leader
B.
team process
C.
management information systems
D.
strategic opportunism
Question #25
It is shown by the ways individuals deal with information while making decisions
A.
data mining
B.
norm
C.
transformational leadership
D.
cognitive styles
Question #26
Being straight-forward and clear with respect to information needs
A.
team virtuousness
B.
big data
C.
emotional intelligence
D.
structured problems
Question #27
It refers to the application of solution from past experience to a routine problem
A.
gender similarities hypothesis
B.
cohesiveness
C.
business intelligence
D.
programmed decision
Question #28
when you have ambiguities and information deficiencies
A.
design thinking
B.
unstructured problems
C.
analytics
D.
leadership double bind
Question #29
When you apply a specific solution crafted for a unique problem
A.
team
B.
non-programmed decision
C.
interactive leaders
D.
problem solving
Question #30
It occurs when an unexpected problem arises that can lead to disaster if not resolved quickly and appropriately
A.
moral leadership
B.
crisis decision
C.
teamwork
D.
decision
Question #31
It offers complete information on possible action alternative and their consequences
A.
interdependence
B.
integrity
C.
constructive stress or eustress
D.
certain environment
Question #32
It lacks complete information but offers "probabilities" of the likely outcomes for possible action alternatives
A.
social loafing
B.
risk environment
C.
destructive stress or strain
D.
data mining
Question #33
It lacks so much information that it is difficult to assign probabilities to the likely outcomes of alternatives
A.
job burnout
B.
uncertain environment
C.
formal group
D.
big data
Question #34
It begins with identification of a problem and ends with evaluation of results
A.
decision-making process
B.
business intelligence
C.
workplace rage
D.
informal group
Question #35
It refers to the unanticipated positive or negative side effects that result from a decision
A.
personal wellness
B.
unintended consequences
C.
committee
D.
analytics
Question #36
It involves comparing the costs and benefits of each potential course of action
A.
problem solving
B.
project team/task force
C.
cost-benefit analysis
D.
leadership
Question #37
It describes decision making with complete information
A.
cross-functional team
B.
decision
C.
classical decision model
D.
power
Question #38
It chooses the alternative giving the absolute best solution to a problem
A.
performance threat
B.
reward power
C.
optimizing decision
D.
functional chimneys problem
Question #39
It describes making decisions within the constraints of limited information and alternatives
A.
self-managing work team
B.
bounded rationality
C.
performance opportunity
D.
coercive power
Question #40
It describes decision making with limited information and bounded rationality
A.
problem avoiders
B.
behavioral decision model
C.
legitimate power
D.
virtual team/distributed team
Question #41
It refers to the choice of the first satisfactory alternative that comes to one's attention
A.
satisficing decision
B.
expert power
C.
problem solvers
D.
team building
Question #42
It refers to the failure to involve in a decision the persons whose support is needed to implement it
A.
lack-of-participation error
B.
effective team
C.
human capital
D.
problem seekers
Question #43
It seeks to test the ethics of a decision by exposing it to scrutiny through the eyes of family, community members, and ethical role models
A.
spotlight questions
B.
information and networking power
C.
systematic thinking
D.
team diversity
Question #44
It refers to the strategies for simplifying decision making
A.
intuitive thinking
B.
team virtuousness
C.
heuristics
D.
social capital
Question #45
It refers to trying to solve a problem in the context in which it is perceived
A.
referent power
B.
cohesiveness
C.
multidimensional thinking
D.
framing error
Question #46
when you base a decision on recent information or events
A.
availability bias
B.
task activity
C.
vision
D.
strategic opportunism
Question #47
when you base a decision on similarity to other situations
A.
visionary leadership
B.
cognitive styles
C.
distributed leadership
D.
representativeness bias
Question #48
When you base a decision on incremental adjustments from a prior decision point
A.
interdependence
B.
performance threat
C.
disruptive activities
D.
anchoring and adjustment bias
Question #49
It occurs when focusing only on information that confirms a decision already made
A.
decentralized communication network
B.
social loafing
C.
performance opportunity
D.
confirmation error
Question #50
It refers to the continuation of a course of action even though it is not working
A.
centralized communication network
B.
escalating commitment
C.
formal group
D.
problem avoiders
Question #51
It refers to the generation of a novel idea or unique approach that solves a problem or crafts an opportunity
A.
informal group
B.
restricted communication network
C.
problem solvers
D.
creativity
Question #52
It occurs when extraordinary things are done by exceptional people
A.
big-C creativity
B.
decision making
C.
committee
D.
problem seekers
Question #53
It occurs when average people come up with unique ways to deal with daily events and situations
A.
systematic thinking
B.
little-C creativity
C.
certain environment
D.
project team/task force
Question #54
It unlocks creativity in decision making through a process of experiencing, ideation, and prototyping
A.
risk environment
B.
design thinking
C.
cross-functional team
D.
intuitive thinking
Question #55
It refers to the collection of people who regularly interact to pursue common goals
A.
functional chimneys problem
B.
team
C.
multidimensional thinking
D.
uncertain environment
Question #56
It refers the process of people actively working together interdependently to accomplish common goals
A.
self-managing work team
B.
decision-making process
C.
teamwork
D.
strategic opportunism
Question #57
It refers to the extent to which employees depend on other members of their team to carry out their work effectively
A.
interdependence
B.
unintended consequences
C.
virtual team/distributed team
D.
cognitive styles
Question #58
It refers to the tendency of some members to avoid responsibility by "free-riding" during group tasks
A.
cost-benefit analysis
B.
social loafing
C.
structured problems
D.
team building
Question #59
It refers to an officially recognized collective that is supported by the organization
A.
classical decision model
B.
effective team
C.
programmed decision
D.
formal group
Question #60
Unofficial and emerges from relationships and shared interests among members
A.
team diversity
B.
informal group
C.
unstructured problems
D.
optimizing decision
Question #61
It is designated to work on a special task on a continuing basis
A.
team process
B.
committee
C.
bounded rationality
D.
non-programmed decision
Question #62
It is convened for a specific purpose and disbands when its task is completed
A.
behavioral decision model
B.
norm
C.
project team/task force
D.
crisis decision
Question #63
It operates with members who come from different functional units of an organization
A.
satisficing decision
B.
cross-functional team
C.
big data
D.
team virtuousness
Question #64
It refers to the lack of communication across functions
A.
lack-of-participation error
B.
cohesiveness
C.
functional chimneys problem
D.
business intelligence
Question #65
It refers to the members who have the authority to make decisions about how they share and complete their work
A.
spotlight questions
B.
self-managing work team
C.
task activity
D.
analytics
Question #66
When members work together and solve problems through computer-based interactions
A.
virtual team/distributed team
B.
problem solving
C.
heuristics
D.
distributed leadership
Question #67
It refers to a sequence of activities to analyze a team and make changes to improve its performance
A.
decision
B.
disruptive activities
C.
framing error
D.
team building
Question #68
It seeks to achieve high levels of task performance, membership satisfaction, and future viability
A.
non-programmed decision
B.
performance threat
C.
effective team
D.
decentralized communication network
Question #69
It represents the differences in values, personalities, experiences, demographics, and cultures among members
A.
performance opportunity
B.
centralized communication network
C.
crisis decision
D.
team diversity
Question #70
It refers to the way team members work together to accomplish tasks
A.
certain environment
B.
restricted communication network
C.
team process
D.
problem avoiders
Question #71
It refers to the behavioral expectation, rule, or standard to be followed by team members
A.
norm
B.
risk environment
C.
problem solvers
D.
decision making
Question #72
It indicates the extent to which members adopt norms that encourage shared commitments to moral behavior
A.
team
B.
team virtuousness
C.
uncertain environment
D.
problem seekers
Question #73
It is the degree to which members are attracted to and motivated to remain part of a team
A.
systematic thinking
B.
decision-making process
C.
teamwork
D.
cohesiveness
Question #74
It is an action taken by a team member that directly contributes to the team's performance purpose
A.
unintended consequences
B.
interdependence
C.
task activity
D.
intuitive thinking
Question #75
It is an action taken by a team member that supports the emotional life of the team
A.
social loafing
B.
multidimensional thinking
C.
cost-benefit analysis
D.
distributed leadership
Question #76
It refers to self-serving behaviors that interfere with team effectiveness
A.
disruptive activities
B.
formal group
C.
classical decision model
D.
strategic opportunism
Question #77
It allows all members to communicate directly with one another
A.
cognitive styles
B.
informal group
C.
optimizing decision
D.
decentralized communication network
Question #78
When communication flows only between individual members and a hub or center point
A.
structured problems
B.
centralized communication network
C.
committee
Question #79
When subgroups have limited communication with one another
A.
norm
B.
restricted communication network
C.
project team/task force
Question #80
It refesr to the process of making choices among alternative possible courses of action
A.
team virtuousness
B.
decision making
C.
cross-functional team
D.
virtual team/distributed team
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