Management 360 - Management and Organizational Behavior » 2019 » Reviewer 3
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Question #1
It refers to leadership where leaders show this by acting with honesty, credibility, and consistency in putting values into action
A.
programmed decision
B.
job burnout
C.
integrity
D.
fundamental attribution error
Question #2
It refers to an overly positive view of one's strength of character
A.
crisis decision
B.
moral overconfidence
C.
workplace rage
D.
unstructured problems
Question #3
It activates positive psychological states to achieve self-awareness and positive self-regulation
A.
performance opportunity
B.
moral overconfidence
C.
job burnout
D.
certain environment
Question #4
It refers to the ability to understand new technologies and to use them to their best advantage
A.
technological competency
B.
workplace rage
C.
risk environment
D.
problem avoiders
Question #5
It refers to the ability to locate, gather, and organize information for use in decision making
A.
information competency
B.
personal wellness
C.
uncertain environment
D.
problem solvers
Question #6
It refers to the ability to evaluate and analyze information to make actual decisions and solve real problems
A.
leadership
B.
problem seekers
C.
analytical competency
D.
decision-making process
Question #7
It refers to raw facts and observations
A.
power
B.
data
C.
unintended consequences
D.
systematic thinking
Question #8
It refers to the data made useful for decision making
A.
cost-benefit analysis
B.
intuitive thinking
C.
information
D.
reward power
Question #9
To collect, organize, and distribute data for use in decision making
A.
coercive power
B.
multidimensional thinking
C.
classical decision model
D.
management information systems
Question #10
It refers to the process of analyzing data to produce useful information for decision makers
A.
legitimate power
B.
strategic opportunism
C.
data mining
D.
optimizing decision
Question #11
It exists in huge quantities and is difficult to process without sophisticated mathematical and computing techniques
A.
bounded rationality
B.
big data
C.
expert power
D.
cognitive styles
Question #12
It seeks to tap information systems to extract and report data in organized ways that are helpful to decision makers
A.
business intelligence
B.
human capital
C.
behavioral decision model
D.
structured problems
Question #13
It involves systemic gathering and processing of data to make informed decisions
A.
satisficing decision
B.
information and networking power
C.
analytics
D.
programmed decision
Question #14
It involves identifying and taking action to resolve problems
A.
social capital
B.
lack-of-participation error
C.
unstructured problems
D.
problem solving
Question #15
It refers to a choice among possible alternative courses of action
A.
spotlight questions
B.
non-programmed decision
C.
referent power
D.
decision
Question #16
It refers to a situation in which something is obviously wrong or has the potential to go wrong
A.
heuristics
B.
performance threat
C.
vision
D.
project team/task force
Question #17
It refers to a situation that offers the chance for a better future if the right steps are taken
A.
visionary leadership
B.
moral overconfidence
C.
cross-functional team
D.
performance opportunity
Question #18
It refers to ignoring information indicating a performance opportunity or threat
A.
moral overconfidence
B.
servant leadership
C.
functional chimneys problem
D.
problem avoiders
Question #19
They try to solve problems when the occur
A.
problem solvers
B.
self-managing work team
C.
technological competency
D.
least-preferred co-worker scale
Question #20
When you constantly process information looking for problems to solve, even before they occur
A.
democratic leader
B.
problem seekers
C.
information competency
D.
virtual team/distributed team
Question #21
When you approach problems in a rational and analytical fashion
A.
team building
B.
systematic thinking
C.
analytical competency
D.
substitutes for leadership
Question #22
When you approach problems in a flexible and spontaneous fashion
A.
data
B.
intuitive thinking
C.
effective team
D.
authority decision
Question #23
It refers to the ability to address many problems at one
A.
consultative decision
B.
team diversity
C.
information
D.
multidimensional thinking
Question #24
It seeks to focus on long-term objectives while being flexible in dealing with sort-term problems
A.
management information systems
B.
charismatic leader
C.
strategic opportunism
D.
team process
Question #25
It is shown by the ways individuals deal with information while making decisions
A.
cognitive styles
B.
data mining
C.
transformational leadership
D.
norm
Question #26
Being straight-forward and clear with respect to information needs
A.
team virtuousness
B.
structured problems
C.
emotional intelligence
D.
big data
Question #27
It refers to the application of solution from past experience to a routine problem
A.
gender similarities hypothesis
B.
cohesiveness
C.
programmed decision
D.
business intelligence
Question #28
when you have ambiguities and information deficiencies
A.
design thinking
B.
leadership double bind
C.
analytics
D.
unstructured problems
Question #29
When you apply a specific solution crafted for a unique problem
A.
interactive leaders
B.
team
C.
non-programmed decision
D.
problem solving
Question #30
It occurs when an unexpected problem arises that can lead to disaster if not resolved quickly and appropriately
A.
moral leadership
B.
decision
C.
crisis decision
D.
teamwork
Question #31
It offers complete information on possible action alternative and their consequences
A.
constructive stress or eustress
B.
certain environment
C.
interdependence
D.
integrity
Question #32
It lacks complete information but offers "probabilities" of the likely outcomes for possible action alternatives
A.
risk environment
B.
data mining
C.
social loafing
D.
destructive stress or strain
Question #33
It lacks so much information that it is difficult to assign probabilities to the likely outcomes of alternatives
A.
formal group
B.
job burnout
C.
big data
D.
uncertain environment
Question #34
It begins with identification of a problem and ends with evaluation of results
A.
workplace rage
B.
decision-making process
C.
informal group
D.
business intelligence
Question #35
It refers to the unanticipated positive or negative side effects that result from a decision
A.
personal wellness
B.
unintended consequences
C.
analytics
D.
committee
Question #36
It involves comparing the costs and benefits of each potential course of action
A.
problem solving
B.
cost-benefit analysis
C.
leadership
D.
project team/task force
Question #37
It describes decision making with complete information
A.
decision
B.
power
C.
classical decision model
D.
cross-functional team
Question #38
It chooses the alternative giving the absolute best solution to a problem
A.
functional chimneys problem
B.
reward power
C.
performance threat
D.
optimizing decision
Question #39
It describes making decisions within the constraints of limited information and alternatives
A.
coercive power
B.
self-managing work team
C.
performance opportunity
D.
bounded rationality
Question #40
It describes decision making with limited information and bounded rationality
A.
behavioral decision model
B.
legitimate power
C.
problem avoiders
D.
virtual team/distributed team
Question #41
It refers to the choice of the first satisfactory alternative that comes to one's attention
A.
team building
B.
expert power
C.
satisficing decision
D.
problem solvers
Question #42
It refers to the failure to involve in a decision the persons whose support is needed to implement it
A.
effective team
B.
problem seekers
C.
human capital
D.
lack-of-participation error
Question #43
It seeks to test the ethics of a decision by exposing it to scrutiny through the eyes of family, community members, and ethical role models
A.
systematic thinking
B.
information and networking power
C.
team diversity
D.
spotlight questions
Question #44
It refers to the strategies for simplifying decision making
A.
social capital
B.
heuristics
C.
intuitive thinking
D.
team virtuousness
Question #45
It refers to trying to solve a problem in the context in which it is perceived
A.
multidimensional thinking
B.
referent power
C.
framing error
D.
cohesiveness
Question #46
when you base a decision on recent information or events
A.
task activity
B.
vision
C.
availability bias
D.
strategic opportunism
Question #47
when you base a decision on similarity to other situations
A.
representativeness bias
B.
visionary leadership
C.
cognitive styles
D.
distributed leadership
Question #48
When you base a decision on incremental adjustments from a prior decision point
A.
disruptive activities
B.
performance threat
C.
interdependence
D.
anchoring and adjustment bias
Question #49
It occurs when focusing only on information that confirms a decision already made
A.
performance opportunity
B.
social loafing
C.
confirmation error
D.
decentralized communication network
Question #50
It refers to the continuation of a course of action even though it is not working
A.
problem avoiders
B.
centralized communication network
C.
escalating commitment
D.
formal group
Question #51
It refers to the generation of a novel idea or unique approach that solves a problem or crafts an opportunity
A.
problem solvers
B.
creativity
C.
informal group
D.
restricted communication network
Question #52
It occurs when extraordinary things are done by exceptional people
A.
big-C creativity
B.
committee
C.
decision making
D.
problem seekers
Question #53
It occurs when average people come up with unique ways to deal with daily events and situations
A.
systematic thinking
B.
certain environment
C.
project team/task force
D.
little-C creativity
Question #54
It unlocks creativity in decision making through a process of experiencing, ideation, and prototyping
A.
cross-functional team
B.
intuitive thinking
C.
design thinking
D.
risk environment
Question #55
It refers to the collection of people who regularly interact to pursue common goals
A.
multidimensional thinking
B.
team
C.
uncertain environment
D.
functional chimneys problem
Question #56
It refers the process of people actively working together interdependently to accomplish common goals
A.
teamwork
B.
strategic opportunism
C.
self-managing work team
D.
decision-making process
Question #57
It refers to the extent to which employees depend on other members of their team to carry out their work effectively
A.
interdependence
B.
virtual team/distributed team
C.
cognitive styles
D.
unintended consequences
Question #58
It refers to the tendency of some members to avoid responsibility by "free-riding" during group tasks
A.
social loafing
B.
cost-benefit analysis
C.
team building
D.
structured problems
Question #59
It refers to an officially recognized collective that is supported by the organization
A.
classical decision model
B.
effective team
C.
programmed decision
D.
formal group
Question #60
Unofficial and emerges from relationships and shared interests among members
A.
optimizing decision
B.
informal group
C.
unstructured problems
D.
team diversity
Question #61
It is designated to work on a special task on a continuing basis
A.
bounded rationality
B.
committee
C.
team process
D.
non-programmed decision
Question #62
It is convened for a specific purpose and disbands when its task is completed
A.
norm
B.
behavioral decision model
C.
project team/task force
D.
crisis decision
Question #63
It operates with members who come from different functional units of an organization
A.
big data
B.
satisficing decision
C.
cross-functional team
D.
team virtuousness
Question #64
It refers to the lack of communication across functions
A.
cohesiveness
B.
business intelligence
C.
functional chimneys problem
D.
lack-of-participation error
Question #65
It refers to the members who have the authority to make decisions about how they share and complete their work
A.
analytics
B.
spotlight questions
C.
self-managing work team
D.
task activity
Question #66
When members work together and solve problems through computer-based interactions
A.
virtual team/distributed team
B.
problem solving
C.
distributed leadership
D.
heuristics
Question #67
It refers to a sequence of activities to analyze a team and make changes to improve its performance
A.
disruptive activities
B.
framing error
C.
decision
D.
team building
Question #68
It seeks to achieve high levels of task performance, membership satisfaction, and future viability
A.
decentralized communication network
B.
effective team
C.
performance threat
D.
non-programmed decision
Question #69
It represents the differences in values, personalities, experiences, demographics, and cultures among members
A.
team diversity
B.
centralized communication network
C.
performance opportunity
D.
crisis decision
Question #70
It refers to the way team members work together to accomplish tasks
A.
team process
B.
certain environment
C.
restricted communication network
D.
problem avoiders
Question #71
It refers to the behavioral expectation, rule, or standard to be followed by team members
A.
norm
B.
risk environment
C.
problem solvers
D.
decision making
Question #72
It indicates the extent to which members adopt norms that encourage shared commitments to moral behavior
A.
team virtuousness
B.
problem seekers
C.
uncertain environment
D.
team
Question #73
It is the degree to which members are attracted to and motivated to remain part of a team
A.
decision-making process
B.
systematic thinking
C.
teamwork
D.
cohesiveness
Question #74
It is an action taken by a team member that directly contributes to the team's performance purpose
A.
task activity
B.
intuitive thinking
C.
unintended consequences
D.
interdependence
Question #75
It is an action taken by a team member that supports the emotional life of the team
A.
multidimensional thinking
B.
social loafing
C.
cost-benefit analysis
D.
distributed leadership
Question #76
It refers to self-serving behaviors that interfere with team effectiveness
A.
classical decision model
B.
formal group
C.
strategic opportunism
D.
disruptive activities
Question #77
It allows all members to communicate directly with one another
A.
decentralized communication network
B.
informal group
C.
cognitive styles
D.
optimizing decision
Question #78
When communication flows only between individual members and a hub or center point
A.
centralized communication network
B.
committee
C.
structured problems
Question #79
When subgroups have limited communication with one another
A.
restricted communication network
B.
project team/task force
C.
norm
Question #80
It refesr to the process of making choices among alternative possible courses of action
A.
virtual team/distributed team
B.
decision making
C.
team virtuousness
D.
cross-functional team
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