Management 360 - Management and Organizational Behavior » 2019 » Reviewer 3
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Question #1
It refers to leadership where leaders show this by acting with honesty, credibility, and consistency in putting values into action
A.
job burnout
B.
programmed decision
C.
fundamental attribution error
D.
integrity
Question #2
It refers to an overly positive view of one's strength of character
A.
workplace rage
B.
crisis decision
C.
unstructured problems
D.
moral overconfidence
Question #3
It activates positive psychological states to achieve self-awareness and positive self-regulation
A.
performance opportunity
B.
certain environment
C.
job burnout
D.
moral overconfidence
Question #4
It refers to the ability to understand new technologies and to use them to their best advantage
A.
technological competency
B.
risk environment
C.
workplace rage
D.
problem avoiders
Question #5
It refers to the ability to locate, gather, and organize information for use in decision making
A.
information competency
B.
uncertain environment
C.
problem solvers
D.
personal wellness
Question #6
It refers to the ability to evaluate and analyze information to make actual decisions and solve real problems
A.
leadership
B.
analytical competency
C.
decision-making process
D.
problem seekers
Question #7
It refers to raw facts and observations
A.
systematic thinking
B.
power
C.
unintended consequences
D.
data
Question #8
It refers to the data made useful for decision making
A.
intuitive thinking
B.
cost-benefit analysis
C.
information
D.
reward power
Question #9
To collect, organize, and distribute data for use in decision making
A.
management information systems
B.
classical decision model
C.
multidimensional thinking
D.
coercive power
Question #10
It refers to the process of analyzing data to produce useful information for decision makers
A.
legitimate power
B.
strategic opportunism
C.
data mining
D.
optimizing decision
Question #11
It exists in huge quantities and is difficult to process without sophisticated mathematical and computing techniques
A.
big data
B.
bounded rationality
C.
cognitive styles
D.
expert power
Question #12
It seeks to tap information systems to extract and report data in organized ways that are helpful to decision makers
A.
business intelligence
B.
behavioral decision model
C.
human capital
D.
structured problems
Question #13
It involves systemic gathering and processing of data to make informed decisions
A.
programmed decision
B.
information and networking power
C.
analytics
D.
satisficing decision
Question #14
It involves identifying and taking action to resolve problems
A.
problem solving
B.
unstructured problems
C.
social capital
D.
lack-of-participation error
Question #15
It refers to a choice among possible alternative courses of action
A.
spotlight questions
B.
non-programmed decision
C.
decision
D.
referent power
Question #16
It refers to a situation in which something is obviously wrong or has the potential to go wrong
A.
vision
B.
project team/task force
C.
performance threat
D.
heuristics
Question #17
It refers to a situation that offers the chance for a better future if the right steps are taken
A.
performance opportunity
B.
visionary leadership
C.
moral overconfidence
D.
cross-functional team
Question #18
It refers to ignoring information indicating a performance opportunity or threat
A.
moral overconfidence
B.
problem avoiders
C.
functional chimneys problem
D.
servant leadership
Question #19
They try to solve problems when the occur
A.
technological competency
B.
problem solvers
C.
least-preferred co-worker scale
D.
self-managing work team
Question #20
When you constantly process information looking for problems to solve, even before they occur
A.
democratic leader
B.
virtual team/distributed team
C.
information competency
D.
problem seekers
Question #21
When you approach problems in a rational and analytical fashion
A.
substitutes for leadership
B.
team building
C.
analytical competency
D.
systematic thinking
Question #22
When you approach problems in a flexible and spontaneous fashion
A.
data
B.
effective team
C.
authority decision
D.
intuitive thinking
Question #23
It refers to the ability to address many problems at one
A.
team diversity
B.
information
C.
consultative decision
D.
multidimensional thinking
Question #24
It seeks to focus on long-term objectives while being flexible in dealing with sort-term problems
A.
charismatic leader
B.
management information systems
C.
team process
D.
strategic opportunism
Question #25
It is shown by the ways individuals deal with information while making decisions
A.
data mining
B.
norm
C.
transformational leadership
D.
cognitive styles
Question #26
Being straight-forward and clear with respect to information needs
A.
emotional intelligence
B.
team virtuousness
C.
big data
D.
structured problems
Question #27
It refers to the application of solution from past experience to a routine problem
A.
gender similarities hypothesis
B.
business intelligence
C.
programmed decision
D.
cohesiveness
Question #28
when you have ambiguities and information deficiencies
A.
leadership double bind
B.
design thinking
C.
analytics
D.
unstructured problems
Question #29
When you apply a specific solution crafted for a unique problem
A.
non-programmed decision
B.
problem solving
C.
team
D.
interactive leaders
Question #30
It occurs when an unexpected problem arises that can lead to disaster if not resolved quickly and appropriately
A.
crisis decision
B.
decision
C.
moral leadership
D.
teamwork
Question #31
It offers complete information on possible action alternative and their consequences
A.
constructive stress or eustress
B.
integrity
C.
certain environment
D.
interdependence
Question #32
It lacks complete information but offers "probabilities" of the likely outcomes for possible action alternatives
A.
risk environment
B.
social loafing
C.
destructive stress or strain
D.
data mining
Question #33
It lacks so much information that it is difficult to assign probabilities to the likely outcomes of alternatives
A.
formal group
B.
big data
C.
job burnout
D.
uncertain environment
Question #34
It begins with identification of a problem and ends with evaluation of results
A.
workplace rage
B.
informal group
C.
decision-making process
D.
business intelligence
Question #35
It refers to the unanticipated positive or negative side effects that result from a decision
A.
analytics
B.
personal wellness
C.
committee
D.
unintended consequences
Question #36
It involves comparing the costs and benefits of each potential course of action
A.
cost-benefit analysis
B.
leadership
C.
problem solving
D.
project team/task force
Question #37
It describes decision making with complete information
A.
cross-functional team
B.
decision
C.
power
D.
classical decision model
Question #38
It chooses the alternative giving the absolute best solution to a problem
A.
reward power
B.
optimizing decision
C.
functional chimneys problem
D.
performance threat
Question #39
It describes making decisions within the constraints of limited information and alternatives
A.
bounded rationality
B.
self-managing work team
C.
performance opportunity
D.
coercive power
Question #40
It describes decision making with limited information and bounded rationality
A.
legitimate power
B.
problem avoiders
C.
virtual team/distributed team
D.
behavioral decision model
Question #41
It refers to the choice of the first satisfactory alternative that comes to one's attention
A.
team building
B.
satisficing decision
C.
expert power
D.
problem solvers
Question #42
It refers to the failure to involve in a decision the persons whose support is needed to implement it
A.
problem seekers
B.
effective team
C.
human capital
D.
lack-of-participation error
Question #43
It seeks to test the ethics of a decision by exposing it to scrutiny through the eyes of family, community members, and ethical role models
A.
team diversity
B.
information and networking power
C.
spotlight questions
D.
systematic thinking
Question #44
It refers to the strategies for simplifying decision making
A.
team virtuousness
B.
heuristics
C.
intuitive thinking
D.
social capital
Question #45
It refers to trying to solve a problem in the context in which it is perceived
A.
referent power
B.
framing error
C.
cohesiveness
D.
multidimensional thinking
Question #46
when you base a decision on recent information or events
A.
task activity
B.
availability bias
C.
vision
D.
strategic opportunism
Question #47
when you base a decision on similarity to other situations
A.
representativeness bias
B.
visionary leadership
C.
cognitive styles
D.
distributed leadership
Question #48
When you base a decision on incremental adjustments from a prior decision point
A.
disruptive activities
B.
performance threat
C.
interdependence
D.
anchoring and adjustment bias
Question #49
It occurs when focusing only on information that confirms a decision already made
A.
performance opportunity
B.
decentralized communication network
C.
social loafing
D.
confirmation error
Question #50
It refers to the continuation of a course of action even though it is not working
A.
centralized communication network
B.
problem avoiders
C.
escalating commitment
D.
formal group
Question #51
It refers to the generation of a novel idea or unique approach that solves a problem or crafts an opportunity
A.
problem solvers
B.
informal group
C.
restricted communication network
D.
creativity
Question #52
It occurs when extraordinary things are done by exceptional people
A.
big-C creativity
B.
decision making
C.
problem seekers
D.
committee
Question #53
It occurs when average people come up with unique ways to deal with daily events and situations
A.
systematic thinking
B.
certain environment
C.
project team/task force
D.
little-C creativity
Question #54
It unlocks creativity in decision making through a process of experiencing, ideation, and prototyping
A.
risk environment
B.
design thinking
C.
cross-functional team
D.
intuitive thinking
Question #55
It refers to the collection of people who regularly interact to pursue common goals
A.
team
B.
uncertain environment
C.
multidimensional thinking
D.
functional chimneys problem
Question #56
It refers the process of people actively working together interdependently to accomplish common goals
A.
decision-making process
B.
strategic opportunism
C.
self-managing work team
D.
teamwork
Question #57
It refers to the extent to which employees depend on other members of their team to carry out their work effectively
A.
unintended consequences
B.
virtual team/distributed team
C.
interdependence
D.
cognitive styles
Question #58
It refers to the tendency of some members to avoid responsibility by "free-riding" during group tasks
A.
structured problems
B.
cost-benefit analysis
C.
team building
D.
social loafing
Question #59
It refers to an officially recognized collective that is supported by the organization
A.
programmed decision
B.
formal group
C.
effective team
D.
classical decision model
Question #60
Unofficial and emerges from relationships and shared interests among members
A.
optimizing decision
B.
team diversity
C.
informal group
D.
unstructured problems
Question #61
It is designated to work on a special task on a continuing basis
A.
non-programmed decision
B.
committee
C.
team process
D.
bounded rationality
Question #62
It is convened for a specific purpose and disbands when its task is completed
A.
behavioral decision model
B.
project team/task force
C.
norm
D.
crisis decision
Question #63
It operates with members who come from different functional units of an organization
A.
big data
B.
team virtuousness
C.
satisficing decision
D.
cross-functional team
Question #64
It refers to the lack of communication across functions
A.
functional chimneys problem
B.
business intelligence
C.
lack-of-participation error
D.
cohesiveness
Question #65
It refers to the members who have the authority to make decisions about how they share and complete their work
A.
analytics
B.
spotlight questions
C.
self-managing work team
D.
task activity
Question #66
When members work together and solve problems through computer-based interactions
A.
virtual team/distributed team
B.
problem solving
C.
distributed leadership
D.
heuristics
Question #67
It refers to a sequence of activities to analyze a team and make changes to improve its performance
A.
disruptive activities
B.
team building
C.
decision
D.
framing error
Question #68
It seeks to achieve high levels of task performance, membership satisfaction, and future viability
A.
decentralized communication network
B.
performance threat
C.
effective team
D.
non-programmed decision
Question #69
It represents the differences in values, personalities, experiences, demographics, and cultures among members
A.
team diversity
B.
performance opportunity
C.
centralized communication network
D.
crisis decision
Question #70
It refers to the way team members work together to accomplish tasks
A.
restricted communication network
B.
certain environment
C.
problem avoiders
D.
team process
Question #71
It refers to the behavioral expectation, rule, or standard to be followed by team members
A.
problem solvers
B.
norm
C.
decision making
D.
risk environment
Question #72
It indicates the extent to which members adopt norms that encourage shared commitments to moral behavior
A.
problem seekers
B.
team
C.
team virtuousness
D.
uncertain environment
Question #73
It is the degree to which members are attracted to and motivated to remain part of a team
A.
teamwork
B.
cohesiveness
C.
systematic thinking
D.
decision-making process
Question #74
It is an action taken by a team member that directly contributes to the team's performance purpose
A.
unintended consequences
B.
task activity
C.
interdependence
D.
intuitive thinking
Question #75
It is an action taken by a team member that supports the emotional life of the team
A.
cost-benefit analysis
B.
social loafing
C.
distributed leadership
D.
multidimensional thinking
Question #76
It refers to self-serving behaviors that interfere with team effectiveness
A.
formal group
B.
disruptive activities
C.
strategic opportunism
D.
classical decision model
Question #77
It allows all members to communicate directly with one another
A.
informal group
B.
cognitive styles
C.
decentralized communication network
D.
optimizing decision
Question #78
When communication flows only between individual members and a hub or center point
A.
structured problems
B.
centralized communication network
C.
committee
Question #79
When subgroups have limited communication with one another
A.
restricted communication network
B.
project team/task force
C.
norm
Question #80
It refesr to the process of making choices among alternative possible courses of action
A.
decision making
B.
virtual team/distributed team
C.
team virtuousness
D.
cross-functional team
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