Management 434 - Business Negotiation » Spring 2022 » Chapter 13 Quiz
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Question #1
An owner, on average, keeps his car approximately ______ years, as shown by research.
A.
5
B.
10
C.
3
D.
7
Question #2
Included in the cost of ownership of a vehicle is:
A.
all are correct
B.
repairs
C.
insurance
D.
gasoline
Question #3
When negotiating the purchase of a new vehicle, buyers often gain an advantage:
A.
the timing doesn't matter
B.
in the middle of the month
C.
at the beginning of the month
D.
at the end of the month
Question #4
NADA is the acronym for:
A.
National Automotive Dealers Association
B.
National Automotive Dealers Assembly
C.
New Automobile Dealers Association
D.
New Automotive Dealers Assembly
Question #5
When negotiating the purchase of a new vehicle buyers often gain an advantage in:
A.
January
B.
September
C.
December
D.
April
Question #6
The cost of auto insurance includes all but one of the following:
A.
Age of the driver
B.
Geographic location
C.
Proximity to public safety
D.
Marital status
Question #7
The last thing you should negotiate when purchasing a vehicle from a dealer is:
A.
Price
B.
Rebates
C.
Financing
D.
Trade-in
Question #8
The expected mileage for cars annually is:
A.
15-20,000
B.
12-15,000
C.
10-12,000
D.
8-10,000
Question #9
For a new vehicle, the MSRP is essentially the ________ .
A.
resistance point
B.
opening demand
C.
settlement point
D.
target point
Question #10
In preparing for an auto negotiation which of the following would be least helpful?
A.
NADA
B.
KBB
C.
FICO
D.
Autotrader
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