Management 434 - Business Negotiation » Spring 2022 » Chapter 13 Quiz

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Question #1
An owner, on average, keeps his car approximately ______ years, as shown by research.
A.   5
B.   10
C.   3
D.   7
Question #2
Included in the cost of ownership of a vehicle is:
A.   all are correct 
B.   repairs
C.   insurance
D.   gasoline
Question #3
When negotiating the purchase of a new vehicle, buyers often gain an advantage:
A.   the timing doesn't matter
B.   in the middle of the month
C.   at the beginning of the month
D.   at the end of the month 
Question #4
NADA is the acronym for:
A.   National Automotive Dealers Association 
B.   National Automotive Dealers Assembly
C.   New Automobile Dealers Association
D.   New Automotive Dealers Assembly
Question #5
When negotiating the purchase of a new vehicle buyers often gain an advantage in:
A.   January
B.   September 
C.   December
D.   April
Question #6
The cost of auto insurance includes all but one of the following:
A.   Age of the driver
B.   Geographic location
C.   Proximity to public safety 
D.   Marital status
Question #7
The last thing you should negotiate when purchasing a vehicle from a dealer is:
A.   Price
B.   Rebates
C.   Financing
D.   Trade-in 
Question #8
The expected mileage for cars annually is:
A.   15-20,000
B.   12-15,000
C.   10-12,000 
D.   8-10,000
Question #9
For a new vehicle, the MSRP is essentially the ________ .
A.   resistance point
B.   opening demand 
C.   settlement point
D.   target point
Question #10
In preparing for an auto negotiation which of the following would be least helpful?
A.   NADA
B.   KBB
C.   FICO 
D.   Autotrader

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