Management 434 - Business Negotiation » Spring 2022 » Chapter 13 Quiz

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Question #1
An owner, on average, keeps his car approximately ______ years, as shown by research.
A.   3
B.   10
C.   7
D.   5
Question #2
Included in the cost of ownership of a vehicle is:
A.   insurance
B.   repairs
C.   all are correct 
D.   gasoline
Question #3
When negotiating the purchase of a new vehicle, buyers often gain an advantage:
A.   in the middle of the month
B.   at the beginning of the month
C.   at the end of the month 
D.   the timing doesn't matter
Question #4
NADA is the acronym for:
A.   National Automotive Dealers Association 
B.   New Automobile Dealers Association
C.   New Automotive Dealers Assembly
D.   National Automotive Dealers Assembly
Question #5
When negotiating the purchase of a new vehicle buyers often gain an advantage in:
A.   September 
B.   January
C.   April
D.   December
Question #6
The cost of auto insurance includes all but one of the following:
A.   Marital status
B.   Age of the driver
C.   Geographic location
D.   Proximity to public safety 
Question #7
The last thing you should negotiate when purchasing a vehicle from a dealer is:
A.   Financing
B.   Price
C.   Trade-in 
D.   Rebates
Question #8
The expected mileage for cars annually is:
A.   8-10,000
B.   10-12,000 
C.   15-20,000
D.   12-15,000
Question #9
For a new vehicle, the MSRP is essentially the ________ .
A.   opening demand 
B.   settlement point
C.   resistance point
D.   target point
Question #10
In preparing for an auto negotiation which of the following would be least helpful?
A.   NADA
B.   FICO 
C.   Autotrader
D.   KBB

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