Management 434 - Business Negotiation » Spring 2022 » Chapter 15 Drag-and-Drop Navigation

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Question #1
Complete the tactics for active/assertive and reactive/defensive negotiation. Maintain a confident, professional _____.
A.   contingent
B.   demands
C.   interests
D.   attitude
Question #2
Complete the tactics for active/assertive and reactive/defensive negotiation. Phrase demands to appeal to the employer’s _____.
A.   contingent
B.   silence
C.   interests
D.   demands
Question #3
Complete the tactics for active/assertive and reactive/defensive negotiation. Frame _____ favorable through the use of contrasts.
A.   silence
B.   contingent
C.   demands
D.   behavior
Question #4
Complete the tactics for active/assertive and reactive/defensive negotiation. Propose options for _____ mutual gain.
A.   behavior
B.   attitude
C.   contingent
D.   silence
Question #5
Complete the tactics for active/assertive and reactive/defensive negotiation. Use prolonged _____ to indicate the other party’s unreasonableness.
A.   behavior
B.   demands
C.   silence
D.   interests
Question #6
Complete the tactics for active/assertive and reactive/defensive negotiation. Verbally recognize intimidating _____.
A.   behavior
B.   contingent
C.   interests
D.   demands

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