Management 3070 - Management and Organizational Behavior » Spring 2022 » Case Study 7 Uber

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Question #1
Under former CEO Kalanick, when Uber entered into a new market, it often disregarded local laws and allowed its drivers to begin work illegally. Which step in the ethical decision tree was Uber not considering?
A.   Does it maximize shareholder value?
B.   Is it ethical to take the action?
C.   Would it be unethical not to take the action?
D.   Does it maximize employee value?
E.   Is the proposed action legal?
Question #2
Uber reviews and evaluates each ride, which can be in the millions each day, in order to set surge pricing. This concept is most closely related to which of the following?
A.   intuition
B.   bounded rationality
C.   nonrational decision making
D.   big data analytics
E.   satisficing
Question #3
Based on the case, Khosrowshahi has more of a ________ decision-making style whereas Kalanick was more ________.
A.   directive; analytical
B.   behavioral; directive
C.   behavioral; analytical
D.   analytical; behavioral
E.   directive; behavioral
Question #4
Former CEO Kalanick routinely allowing drivers to begin work illegally when Uber expanded overseas represents what type of reaction to a decision situation?
A.   relaxed change
B.   panic
C.   relaxed avoidance
D.   evidence-based
E.   rational
Question #5
Imagine you are part of Uber’s senior leadership team and are eager to see the company expand to a particular country. If you were to only pull data from sources you believed would support your feeling that demand in the country is high, you would be exhibiting the ________ bias.
A.   escalation of commitment
B.   hindsight
C.   anchoring and adjustment
D.   sunk-cost
E.   confirmation

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