Management 3070 - Management and Organizational Behavior » Spring 2022 » Case Study 8 Uber

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Question #1
Based on the case, which of the following is a driver of Uber’s organizational culture?
A.   CEO Khosrowshahi
B.   competitors
C.   board of directors
D.   contracted drivers (“Partners”)
E.   human resources
Question #2
The celebration of key accomplishments by chest bumps and the push-up contests reflected what level of organizational culture at Uber during former CEO Kalanick’s tenure?
A.   observable artifacts
B.   espoused values
C.   enacted values
D.   hierarchy
E.   basic assumptions
Question #3
Based on the competing values framework, it would seem that Uber had a ________ culture under Kalanick, but now has more of a ________ culture with Khosrowshahi at the helm.
A.   hierarchy; adhocracy
B.   hierarchy; clan
C.   market; clan
D.   clan; market
E.   adhocracy; market
Question #4
Which of the following is an example of Uber’s organizational structure possibly supporting its culture?
A.   the transformation of Kalanick’s 14 values to Khosrowshahi’s 8 cultural norms
B.   khosrowshahi soliciting input from employees rather than just directing new cultural norms
C.   the booking fee Uber charges in addition to its 25 percent commission rate
D.   the weakening of Kalanick’s authority by the board of directors
E.   kalanick’s display of Uber’s 14 values at the company’s San Francisco headquarters

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