Management 3070 - Management and Organizational Behavior » Spring 2022 » Case Study 8 Uber

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Question #1
Based on the case, which of the following is a driver of Uber’s organizational culture?
A.   competitors
B.   board of directors
C.   contracted drivers (“Partners”)
D.   human resources
E.   CEO Khosrowshahi
Question #2
The celebration of key accomplishments by chest bumps and the push-up contests reflected what level of organizational culture at Uber during former CEO Kalanick’s tenure?
A.   hierarchy
B.   basic assumptions
C.   enacted values
D.   espoused values
E.   observable artifacts
Question #3
Based on the competing values framework, it would seem that Uber had a ________ culture under Kalanick, but now has more of a ________ culture with Khosrowshahi at the helm.
A.   clan; market
B.   adhocracy; market
C.   hierarchy; clan
D.   hierarchy; adhocracy
E.   market; clan
Question #4
Which of the following is an example of Uber’s organizational structure possibly supporting its culture?
A.   kalanick’s display of Uber’s 14 values at the company’s San Francisco headquarters
B.   the weakening of Kalanick’s authority by the board of directors
C.   the transformation of Kalanick’s 14 values to Khosrowshahi’s 8 cultural norms
D.   the booking fee Uber charges in addition to its 25 percent commission rate
E.   khosrowshahi soliciting input from employees rather than just directing new cultural norms

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