Management 360 - Management and Organizational Behavior 2 » Fall 2019 » Quiz 2
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Question #1
A methodology of analysis that managers use to understand interconnected cause-and-effect relationships that change organizational behaviors and dynamics is:
A.
Systems thinking
B.
Team learning
C.
Mental modes
D.
Personal mastery
Question #2
The Amazon Energy Budget System is a good example of:
A.
A causal loop system
B.
An exponential loop system
C.
A runaway loop system
D.
A balancing loop system
Question #3
A systems pattern where an external or internal force restricts the ability to expand a service or product offering is:
A.
Limits to growth
B.
Shifting the burden
C.
Eroding goals
D.
Escalation
Question #4
Price wars occur when one company lowers its prices to compete with another company in the same industry. The other company ends up reducing its prices to compete, the first company responds in kind again, and so on, until both companies are losing profits. This is a good example of which of the following systems archetypes?
A.
Escalation
B.
Eroding goals
C.
Tragedy of the commons
D.
Limits to growth
Question #5
The concept that any change to a system, whether from external forces of from intentional decisions, takes time to have an effect, is referred to as which of the following:
A.
Spacing effects
B.
Continuity
C.
Incrementality
D.
Delay
Question #6
_________________ may be described as the moral principles, values, and beliefs that govern group or individual behavior according to what is right or wrong.
A.
Duties
B.
Ethics
C.
Social responsibility
D.
Obligations
Question #7
_______________________ occurs when the company’s culture impacts employee behavior in ways that are consistent with the organization’s mission and values.
A.
Values-based management
B.
Ethics-based management
C.
Mission-based management
D.
Vision-based management
Question #8
Articles of Incorporation is a legal agreement between shareholders and management that determines the _________________________ of management in operating the organization.
A.
Codes of conduct
B.
Social responsibility
C.
Standards of excellence
D.
Fiduciary duty
Question #9
A company that decides to stop purchasing from a supplier in a developing country that uses child labor only after an organized boycott of their company causes a significant decline in revenues is applying which of the following approaches to social responsibility?
A.
Accomodative
B.
Transparent
C.
Substantive
D.
Proactive
Question #10
According to the text, which of the following is NOT one of the five aspirations that Clif Bar wishes to sustain?
A.
Product
B.
Community
C.
Brands
D.
Planet
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