____________ is(are) defined as those stable psychological and behavioral attributes that give you your identity.

All of the following are informal aspects of the workplace EXCEPT

What is the last step of the perceptual process?

Because Fiona is not influenced by merit pay or sales commissions and she performs better in a highly structured job, Fiona has

When much of her work was automated with a new computerized system, Louisa became unsure of her ability to do her job. Melody, her boss, has been mentoring her to improve her

Empathy and organizational intuition are a part of which emotional intelligence (EI) trait?

“I’m going to buy a Ford to support the U.S. auto industry” is an example of which component of attitude?

When physically attractive people are also assumed to be smarter and nicer, which perception distortion has occurred?

Gestures such as constructive statements about the department, expression of personal interest in the work of others, suggestions for improvement, training of new people, the caring for organizational property, and punctuality and attendance well beyond standard or enforceable levels are examples of organizational citizenship behaviors.

Role ambiguity occurs when a job description and criteria for promotion are vague.

Research reveals that emotional people tend to be more satisfied with their jobs, committed to their employer, and produce more work than conscientious individuals.

Low self-efficacy is associated with learned helplessness, the debilitating lack of faith in one’s ability to control one’s environment.

Because internals seem to have a greater belief that their actions have a direct effect on the consequences of that action, they likely would prefer and respond more productively to incentives such as merit pay or sales commissions.

A person’s emotional stability refers to how intellectual, imaginative, curious, and broad-minded he or she is.

A person who scores high on the conscientiousness dimension is typically dependable, persistent, and oriented toward achievement.

Thought is the process of interpreting and understanding one’s environment.