MOA 192 - Quality and Performance » Fall 2022 » Exam 1

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Question #1
What group acts on the behalf of consumers to keep healthcare costs down?
A.   Securities and Exchange Commission
B.   Insurance industry
C.   Hospital trade association
D.   National Academy of Medicine
Question #2
Which of the following is one aspect of the definition of healthcare quality?
A.   Helps safeguard providers against malpractice
B.   Contributes to the rising cost of services
C.   Information linked between healthcare facilities
D.   Consistent with current professional knowledge
Question #3
What organization published Crossing the Quality Chasm: A New Health System for the 21st Century?
A.   American Hospital Association
B.   Institute of Medicine
C.   Institute for Healthcare Improvement
D.   Centers for Medicare & Medicaid Services
Question #4
Which of the following healthcare dimensions was NOT mentioned by the Committee on Quality of Health Care in America as an area that needed improvement?
A.   Convenience
B.   Safety
C.   Timeliness
D.   Equity
Question #5
When desired results are achieved with minimal expenditure of resources, the healthcare services are most accurately described as what?
A.   Beneficial
B.   Cost-effective
C.   Cost-effective
D.   Reasonable
Question #6
Which of the following best describes a reliable healthcare service?
A.   One that adds value for the customer
B.   One that meets customer expectations
C.   One that consistently performs as intended
D.   One that is provided in a timely manner
Question #7
Which of the following is one of the three broad aims of the National Quality Strategy?
A.   Improved satisfaction
B.   Affordable care
C.   Fewer health disparities
D.   Efficient care
Question #8
The healthcare quality Triple Aim framework was developed by the National Academy of Medicine.
A.   False
B.   True
Question #9
Doctors often practice defensive medicine for the purpose of avoiding malpractice liability.
A.   True
B.   False
Question #10
Healthcare quality can never be achieved without reliability.
A.   True
B.   False

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