Glendale Community College » Speech Communications » Speech 100 - Interpersonal Communication » Fall 2022

Speech 100 - Interpersonal Communication » Fall 2022 » Quiz 3 on Chapter 4

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Question #1

Content-oriented listeners are likely skilled informational and critical listeners and may find success in academic careers in the humanities, social sciences, or sciences

A. True

B. False

Question #2

According to the textbook, _________________________entails listening with the goal of analyzing or evaluating a message based on information presented verbally and information that can be inferred from context.

A. Informational listening

B. Empathetic listening

C. Informative listening

D. Discriminative listening

E. Critical listening

Question #3

Back-channel cues are generally a form of positive feedback that indicates others are actively listening.

A. True

B. False

Question #4

Much of the meaning generated by a low-context communication style comes from nonverbal and contextual cues.

A. True

B. False

Question #5

We all rarely engage in pseudo-listening.

A. False

B. True

Question #6

Empathy is generally more self-oriented and distant than sympathy.

A. True

B. False

Question #7

One danger within the evaluation stage of listening is to focus your evaluative lenses more on the speaker than the message.

A. False

B. True

Question #8

Back-channel cues are the verbal and nonverbal signals we send while someone is talking and can consist of verbal cues like “uh-huh,” “oh,” and “right,” and/or nonverbal cues like direct eye contact, head nods, and leaning forward

A. False

B. True

Question #9

The main purposes of listening are_____________________________.

A. to monitor nonverbal signals

B. to critically evaluate other people’s messages

C. to indicate that we are interested or paying attention

D. to better our understanding of other people’s communication

E. to focus on messages sent by other people or noises coming from our surroundings

F. All of the possible answers are correct

Question #10

In individualistic cultures, indirect communication is preferred in cases where direct communication would be considered a threat to the other person’s face (desired public image).

A. False

B. True

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