Busad 110 - Human Relations in Business » Fall 2022 » CH 1 Quiz

Need help with your exam preparation?

Existing Quiz Clients Login here
Question #1
The study of why people's beliefs, attitudes, and behaviors can cause problems with others is a part of:
A.   Relational resource management.
B.   Human resources
C.   Personal management.
D.   Interpersonal relations
Question #2
In his company's most recent downsizing, Emil was one of only five workers in his department who was not let go. Emil's employer has reduced its workforce 6 times over the past 2 years. Which of the following emotions is Emil most likely to experience toward his company's management?
A.   High general morale.
B.   Relief.
C.   Mistrust
D.   Gratitude.
Question #3
Which of the following is a workplace development that has given new importance to interpersonal relations?
A.   Changing work patterns create new opportunities and new challenges.
B.   Workers can expect to work for fewer employers than ever before
C.   General higher morale among today's workers.
D.   More leisure time than ever.
Question #4
All of the following are important developments that have increased the importance of human relations except:
A.   The increased use of technology.
B.   Churning dislocations caused by mergers.
C.   All of these are important developments
D.   An increase in workplace incivility.
Question #5
One of the main differences between human relations and the behavioral sciences is that:
A.   The behavioral sciences are less interested in the reasons for human behavior than is the field of human relations.
B.   The field of human relations attempts to anticipate, resolve, and even prevent problems
C.   The behavioral sciences are oriented more toward application than is the field of human relations.
D.   The field of human relations focuses exclusively on the workplace.
Question #6
Which of the following is a type of relationship that does not have to be managed?
A.   Relationships with persons in groups
B.   Relationships with ourselves
C.   One to one relationships
D.   Relationships with machinery
Question #7
When Cinda's husband developed cancer, her coworkers gathered around her and her family. They provided food, transportation, and other daily necessities for her children so that Cinda could be with her husband during his treatment. Cinda's coworkers were providing:
A.   Emotional support.
B.   Goal-setting behavior.
C.   Help with her social needs.
D.   Personal structure and values.
Question #8
One way in which employers are coping with family influences on human relations is by providing:
A.   Substance abuse counseling for employees.
B.   Work-family programs and policies.
C.   Retraining for laid-off workers.
D.   Increased penalties for absenteeism, tardiness, and turnover.
Question #9
According to the text, which of the following is not a force influencing workplace behavior?
A.   Organizational culture
B.   Political influence
C.   Job influence
D.   Supervisory-management influence
Question #10
During the late 1940s and throughout the 1950s, American management theorists focused their attention on:
A.   Scientific management.
B.   Better pay and working conditions.
C.   Group dynamics and motivational methods.
D.   Abuses of child laborers.

Need help with your exam preparation?

Existing Quiz Clients Login here