A.   Relatively simple, one-dimensional emotion about a person or object.

B.   An unchangeable way of thinking and behaving.

C.   Foundation for a person's values.

D.   Set of thoughts accepted as true, leading one to think, feel, and behave either positively or negatively.

A.   Cognitive.

B.   Emotional

C.   Communicative.

D.   Behavioral.

A.   put their opinions first and persistently communicate their opinions to others.

B.   become experts in technology

C.   put themselves in someone else’s position in order to understand how that person is feeling

D.   learn to work independently as more workplaces become virtual

A.   Technical age.

B.   Digital age.

C.   Conceptual age

D.   Information age.

A.   A creative workforce is not necessarily a happier, more productive workforce.

B.   Self-improvement and continuous learning will lead to positive employees.

C.   Workers resent being encouraged by employers to volunteer time for community causes, even if given time off to participate.

D.   While a fun work environment is desired by employees, providing it is a real drain on corporate profits.

A.   Self-actualized.

B.   Self-conscious.

C.   Self-aware.

D.   Self-motivated.

A.   It cannot demand that employees overcome prejudices that they may harbor against their coworkers.

B.   Its talent level is lower than average.

C.   Its benefits costs are higher than average.

D.   It has an advantage in global competition over companies with less diverse workforces.

A.   Total learning.

B.   Culture.

C.   Socialization.

D.   Attitude.

A.   Cynicism.

B.   Groupthink.

C.   Independent thought.

D.   Optimism

A.   Easy but not significant.

B.   Challenging but critical to continued growth and success.

C.   Difficult, and rarely results in long-lasting benefits.

D.   Impossible because attitudes are enduring.