A.   Foundation for a person's values.

B.   Set of thoughts accepted as true, leading one to think, feel, and behave either positively or negatively.

C.   Relatively simple, one-dimensional emotion about a person or object.

D.   An unchangeable way of thinking and behaving.

A.   Communicative.

B.   Emotional

C.   Cognitive.

D.   Behavioral.

A.   put themselves in someone else’s position in order to understand how that person is feeling

B.   learn to work independently as more workplaces become virtual

C.   become experts in technology

D.   put their opinions first and persistently communicate their opinions to others.

A.   Information age.

B.   Conceptual age

C.   Digital age.

D.   Technical age.

A.   Self-improvement and continuous learning will lead to positive employees.

B.   A creative workforce is not necessarily a happier, more productive workforce.

C.   While a fun work environment is desired by employees, providing it is a real drain on corporate profits.

D.   Workers resent being encouraged by employers to volunteer time for community causes, even if given time off to participate.

A.   Self-conscious.

B.   Self-actualized.

C.   Self-aware.

D.   Self-motivated.

A.   It has an advantage in global competition over companies with less diverse workforces.

B.   It cannot demand that employees overcome prejudices that they may harbor against their coworkers.

C.   Its benefits costs are higher than average.

D.   Its talent level is lower than average.

A.   Total learning.

B.   Culture.

C.   Socialization.

D.   Attitude.

A.   Independent thought.

B.   Groupthink.

C.   Optimism

D.   Cynicism.

A.   Challenging but critical to continued growth and success.

B.   Easy but not significant.

C.   Impossible because attitudes are enduring.

D.   Difficult, and rarely results in long-lasting benefits.