A self-describing person will disclose:

Which of the following is not a benefit gained from self-disclosure?

Because people cannot read minds, appropriate self-disclosure on the job often results in:

___ is the ability to recognize and understand your moods, emotions and drives, as well as their effect on others.

Ten years ago, Raffi was fired because his antagonistic personality adversely affected his work performance and that of his coworkers. He overcame his personality problems, and has positive references from employers for whom he has worked since then. Raffi includes on his resume the position from which he was dismissed, but never tells the real reason for leaving that position. His behavior shows that this firing is in Raffi's:

Reducing one's defensiveness about receiving feedback at work will have what effect on an employee's Johari Window?

Jose, a very productive customer service representative for an insurance company, lied to his coworkers about the date of his mother's funeral so that he could extend his leave for a few extra days. When they discovered Jose's lie, his coworkers felt wronged and bitter. Jose apologized sincerely for lying when he was confronted. His supervisor docked his pay for his unauthorized absence and placed an official reprimand in his personnel file. Jose's work continues to be of high quality. What is the best way for the coworkers to overcome their negative feelings toward Jose?

Which of the following is not essential when giving an apology?

The most pervasive obstacle to appropriate self-disclosure in the workplace is:

Contrary to conventional workplace wisdom, the best supervisors often: