Which of the following is true about conflict and agreement in organizations?

Today's increase in workplace diversity exacerbates which source of conflict?

Which of the following is not a source of conflict in organizations?

All of the following are types of people, identified in the text, you can't stand except:

All of the following are behaviors exhibited by assertive persons except:

Reynaldo's outer office is scheduled for repainting. Only two colors are available: green and blue. Reynaldo doesn't care which color is used. One of his assistants prefers green and loathes blue, while the other wants blue and hates green. Because he was deeply involved in a major hiring decision at the time, Reynaldo diplomatically sidestepped having to choose the paint color. Reynaldo exhibited which conflict resolution style?

During a meeting with her team to iron out a major conflict, Marie asked every team member to write a short paragraph describing the problem. Team members then shared their viewpoints, and the real cause of the conflict became apparent. Marie's action was appropriate for a team at which step of resolving its conflict?

Which of the following is not a way that labor unions and management can settle disputes?

Greg and his subordinate, Tara, are creating a training program for new employees. Greg would like to include training on submitting month-end progress reports, but Tara feels that training isn't necessary until the employees have been working for several months. Greg tells Tara that if she doesn't agree to put it in the training program, he will not approve her time off request over the holidays. Gregk is demonstrating which type of conflict resolution style?

Even today, the majority of union contracts are settled through which means?