Santa Monica College » Communication » Communication Studies 11 - Elements of Public Speaking » Fall 2019 » Quiz Chapter 9 Introductions and Conclusions

Communication Studies 11 - Elements of Public Speaking » Fall 2019 » Quiz Chapter 9 Introductions and Conclusions

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Question #1

According to Chapter 9 of the text, how long does it take for a person to determine a job applicant’s self-assurance and likeability?

A. one minute

B. 30 minutes

C. about 30 seconds

D. 5 minutes

E. 20 minutes

Question #2

Why are the introduction and the conclusion of a speech so important?

A. because these take the longest to write

B. the primacy and recency effect

C. they are the most interesting parts of the speech

D. your most important statistics are placed there

Question #3

Which of the following is not a function of an introduction to have the audience listen to you?

A. No answer text provided.

B. gain goodwill

C. gain attention and interest

D. establish credibility

E. do not state the purpose or thesis

Question #4

External credibility can be established by

A. being appropriately dressed

B. speaking clearly and confidently

C. establishing eye contact

D. using sources that the audience finds credible

Question #5

All of the following are benefits of sharing a personal experience about a topic with the audience except

A. it provides a preview of the main points of the speech

B. it will help make audiences more positive about the speaker

C. it will help establish credibility

D. it can establish common ground

E. it can demonstrate shared values

Question #6

The author compares which of these statements to a roadmap?

A. thesis statement

B. preview statement

C. attention getting statement

D. credibility statement

Question #7

Which of the following is not true about attention getting techniques?

A. the attention getter needs to be tied directly to the topic

B. the attention getter can be linked to the clincher in the conclusion

C. the attention getter comes at the end of the introduction

D. humor is a very difficult technique to use well

Question #8

Which of the following techniques can be used as a clincher?

A. a question

B. a humorous remark

C. a story

D. a quotation

E. all answer options are correct

Question #9

Speaking clearly, being dressed professionally, and making eye contact with the audience before you speak will all give you ______________.

A. internal credibility

B. good structure

C. external credibility

D. an attention getter

Question #10

It is best to use appeals and challenges in the ______________.

A. introduction

B. neither introduction nor conclusion

C. both introduction and conclusion

D. conclusion

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