Santa Monica College » Communication » Communication Studies 11 - Elements of Public Speaking » Fall 2019 » Quiz Chapter 9 Introductions and Conclusions

Communication Studies 11 - Elements of Public Speaking » Fall 2019 » Quiz Chapter 9 Introductions and Conclusions

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Question #1

According to Chapter 9 of the text, how long does it take for a person to determine a job applicant’s self-assurance and likeability?

A. 5 minutes

B. 20 minutes

C. 30 minutes

D. one minute

E. about 30 seconds

Question #2

Why are the introduction and the conclusion of a speech so important?

A. because these take the longest to write

B. they are the most interesting parts of the speech

C. the primacy and recency effect

D. your most important statistics are placed there

Question #3

Which of the following is not a function of an introduction to have the audience listen to you?

A. do not state the purpose or thesis

B. establish credibility

C. gain goodwill

D. No answer text provided.

E. gain attention and interest

Question #4

External credibility can be established by

A. being appropriately dressed

B. speaking clearly and confidently

C. using sources that the audience finds credible

D. establishing eye contact

Question #5

All of the following are benefits of sharing a personal experience about a topic with the audience except

A. it provides a preview of the main points of the speech

B. it will help establish credibility

C. it can establish common ground

D. it can demonstrate shared values

E. it will help make audiences more positive about the speaker

Question #6

The author compares which of these statements to a roadmap?

A. preview statement

B. attention getting statement

C. credibility statement

D. thesis statement

Question #7

Which of the following is not true about attention getting techniques?

A. the attention getter needs to be tied directly to the topic

B. humor is a very difficult technique to use well

C. the attention getter can be linked to the clincher in the conclusion

D. the attention getter comes at the end of the introduction

Question #8

Which of the following techniques can be used as a clincher?

A. a humorous remark

B. a question

C. a quotation

D. all answer options are correct

E. a story

Question #9

Speaking clearly, being dressed professionally, and making eye contact with the audience before you speak will all give you ______________.

A. good structure

B. internal credibility

C. external credibility

D. an attention getter

Question #10

It is best to use appeals and challenges in the ______________.

A. both introduction and conclusion

B. neither introduction nor conclusion

C. introduction

D. conclusion

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