Management 360 - Management and Organizational Behavior 2 » Fall 2019 » Quiz 9

Need help with your exam preparation?

Question #1
_________ is when information about the situation, goals, or criteria is incomplete or can be interpreted in many ways. 
A.   Uncertainty
B.   Ambiguity
C.   Bounded rationality
D.   Risk
Question #2
This type of analysis isolates the variables in a system that can truly be addressed through management intervention.
A.   Solution-based
B.   Policy-based
C.   Systemic-based
D.   Problem-based
Question #3
Which of the following is NOT a factor that determines a situation’s level of certainty?
A.   Information
B.   Knowledge
C.   Time
D.   Cognitive abilities
Question #4
According to the chapter, what is one of the possible reasons for the 1987 NASA disaster?
A.   Illusion of control
B.   Bounded rationality
C.   Groupthink
D.   Ambiguity
Question #5
If a problem is very specialized, which of the following techniques is most effective? 
A.   Groupthink
B.   Group brainstorming
C.   Individual brainstorming
D.   Production blocking
Question #6
When a decision is made based on beliefs or assumptions despite evidence to the contrary, it is known as a(n):
A.   Programmed decision
B.   Prior-hypothesis bias
C.   Intuitive decision
D.   Reasoned judgment
Question #7
Which of the following is NOT TRUE of the classical decision-making model? 
A.   A normative model
B.   Considers limitations in information availability, time, and individual cognitive processing
C.   Presumes that managers can make a reasoned judgment
D.   Leads to an optimal decision
E.   All of the above are true
Question #8
Group brainstorming is beneficial when a problem is:
A.   Both B and C
B.   Both A and B
C.   Specialized
D.   Cross-functional
E.   Complex
Question #9
Saying that “this has never worked in the past, it won’t work in the future,” is an example of:
A.   Representative bias
B.   Prior-hypothesis bias
C.   Ambiguity
D.   Dialectical inquiry
Question #10
Which pattern of behavior is shown when a manager applies a short-term fix that results in long-term, unintended consequences?
A.   Reinforcing engine
B.   Groupthink
C.   Balancing correction
D.   Satisficing

Need help with your exam preparation?