A.   Leaders are distinct from followers because of specific characteristics.

B.   Leadership skills are developed by conducting surveys.

C.   Leaders are all aloof and distant.

A.   rewards

B.   behaviors

C.   objectives

A.   by punishing inaction

B.   by their own behavior

C.   by waiting for their followers to set cues

A.   by anticipating all tasks a follower might need to perform and explaining them ahead of time

B.   by letting employees figure things out for themselves

C.   by establishing standard operating procedures

A.   the way a leader portrays themself on their resumé or in job interviews

B.   the way a leader dresses at a place of employment or when traveling on business

C.   the way a leader interacts with followers or acts in situations that require direction

A.   They let employees manage themselves, give workers autonomy, and incorporate participation from followers.

B.   They listen to others, accept outside advice regularly, and allow followers to make group decisions.

C.   They tell employees what to do, keep a close watch on workers, and make decisions without input from followers.

A.   the decision-making power they hold

B.   the ability they have to manipulate others

C.   the number of subordinates reporting to them

A.   by coercing action from their followers

B.   by creating flexibility for their followers

C.   by collaborating with their followers

A.   through nonverbal emotional expressiveness or cues

B.   through a transactional exchange of benefits

C.   through close and direct supervision and coercion

A.   as spiritual leaders

B.   as inspirational and influential communicators

C.   as overly emotional and sensitive leaders

A.   Followers of charismatic leaders often feel stifled by their inability to relate to the leader’s values and vision for the company.

B.   Followers trust charismatic leaders and are motivated to prove their loyalty by taking risks to achieve the leader’s goals.

C.   Followers tend to find the enthusiasm of charismatic leaders to be exhausting, which leads to a lack of motivation.

A.   They have highly developed interpersonal skills.

B.   They are transformational.

C.   They have excessive confidence.

A.   They are intentionally involved in the decision-making process.

B.   They are heavily supervised in their day-to-day activities.

C.   They must follow orders without questioning their superiors.

A.   Leaders don’t need to make any decisions.

B.   Employees are intrinsically motivated.

C.   Organizations can quickly adapt to crisis situations.

A.   It is unsatisfying for employees.

B.   It is less effective in an emergency.

C.   It is unable to listen to differing views.

A.   by coercion and assertive influence

B.   by implementing logic and reason

C.   by appealing to their emotions and values

A.   motivate action by people who have little stake in a venture

B.   gain commitment from stakeholders to work on new projects

C.   secure support for changes to routine processes and procedures

A.   allow their followers to work on their own

B.   lead by example and have high ethical standards

C.   expect the best from everyone

A.   when the team is highly functional and intrinsically motivated

B.   when workers need close and constant supervision

C.   when a leader is trying to gain support for a new project

A.   through coercion

B.   with emotion

C.   by example

A.   to value employees’ needs over the needs of the company

B.   to live up to the privilege of being a leader of people

C.   to achieve organizational goals by supporting the growth of followers

A.   develop a system for receiving follower input

B.   allow their followers to manage themselves

C.   set up a system of rewards and punishments

A.   It may not let followers work within the existing organizational structure.

B.   It may not encourage followers to feel enthusiasm about company objectives.

C.   It may not convince followers that they can benefit from doing what leaders request.

A.   Work to achieve group objectives in exchange for rewards.

B.   Place the interests of the organization or society above their own.

C.   Obey orders from the supervisor without asking any questions.

A.   by empowering them through education

B.   by rewarding them with annual bonuses

C.   by threatening them with termination

A.   by staying with a company long enough to observe how it has changed

B.   by addressing organizational needs through incremental changes

C.   by blending a number of leadership styles to influence followers