A.   A mission statement identifies the scope of a company’s operations, while a vision statement distinguishes the company’s desired outcomes from similar companies in the same industry.

B.   A mission statement defines the nature of managerial work within an organization, while a vision statement explains how managers should operate.

C.   A mission statement defines the roles and responsibilities of an organization’s stakeholders, while a vision statement drives an organization to meet its goals.

A.   Vision statements and mission statements both describe an organization’s purpose for being in business.

B.   The vision statement and the mission statement are both meant to distinguish an organization from others in the same field.

C.   They are developed simultaneously.

A.   get stakeholders on the same page

B.   outline daily routines of followers

C.   let customers know what they are buying

A.   They increase annual revenue.

B.   They influence employee motivation.

C.   They solidify brand identification.

A.   a thorough understanding of all the organization’s functions

B.   a detailed narrative of the organization’s founding and history

C.   a comprehensive assessment of the organization’s finances

A.   by writing down a leader’s personal ideas and insisting others follow them blindly

B.   by surveying followers to get an idea of their personal endeavors

C.   through collaboration of multiple stakeholders in a lengthy process of research and refinement

A.   developing a globally minded vision easily understood by all of an organization’s employees

B.   creating a shared vision of an organization that’s highly regarded by all employees

C.   instituting a collaborative vision that incorporates input from all employees

A.   It tells followers exactly what to do and how to do it.

B.   It sets followers on the right direction to reach the company’s goal.

C.   It helps to remind followers of the charismatic qualities of a leader.

A.   allows the employees to decide what to do

B.   signals their years of leadership experience

C.   effectively explains what needs to be done

A.   to define how an organization will make the world a better place

B.   to communicate an ideal end state of where a company hopes to be

C.   to explain what an organization does and why it does it

A.   who

B.   where

C.   what

A.   by considering their desired outcomes

B.   by identifying constraints on their operations

C.   by deciding on their course of action

A.   in successful businesses

B.   through access to products

C.   across the globe

A.   outlines the steps an organization has taken to grow

B.   lists an organization’s products and services

C.   explains an organization’s focus to its stakeholders

A.   by describing the company’s concept of self

B.   by explaining the company’s philosophical values

C.   by describing the company’s market niche

A.   areas of operation

B.   philosophical values

C.   employee welfare

A.   Amazon

B.   Barnes & Noble

C.   Lockheed Martin

A.   a set of official rules that govern company behavior

B.   relations between company management and staff

C.   shared assumptions, beliefs, and values that guide employee behavior

A.   because it is usually communicated more through social cues than through written policies

B.   because it normally only affects the executive team and the most senior managers

C.   because it is something that most managers try very hard to conceal from their workers

A.   Culture that doesn’t fit a company’s surroundings has no impact on performance.

B.   An appropriate company culture tends to improve overall performance.

C.   Culture can postively impact employee morale, but it doesn’t affect things like profit or market growth.

A.   by weakening the brand

B.   by discouraging innovation

C.   by undermining discipline

A.   The company’s leadership believes that teamwork is important and employees are more productive in open workspaces.

B.   The company’s managers are expected to be innovative and flexible.

C.   The company’s offices feature mahogany desks and credenzas, gold name plates on the office doors, and reserved parking places.