HSCI 314 - Organization and Delivery of Health » Fall 2019 » Chapter 12 Quiz
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Question #1
Which term refers to facilities and health care professionals providing care?
A.
Structure
B.
Quality
C.
Outcome
D.
Process
Question #2
Outcomes, one of the dimensions of quality, may be defined as which of the following?
A.
The right care for the right patient at the right time
B.
End results that people experience and care about
C.
Facilities and health care professionals providing care
D.
Set of services provided
Question #3
Today patients can and do reliably report on their experience of care through which of the following?
A.
Medical charts
B.
Billing data
C.
Standardized surveys
D.
Interviews with hospital administrators
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