California State University, Northridge » Health Sciences » HSCI 314 - Organization and Delivery of Health » Fall 2019

Question #1

Which term refers to facilities and health care professionals providing care?

A. Process

B. Quality

C. Outcome

D. Structure

Question #2

Outcomes, one of the dimensions of quality, may be defined as which of the following?

A. The right care for the right patient at the right time

B. Set of services provided

C. Facilities and health care professionals providing care

D. End results that people experience and care about

Question #3

Today patients can and do reliably report on their experience of care through which of the following?

A. Billing data

B. Medical charts

C. Interviews with hospital administrators

D. Standardized surveys