California State University, Northridge » Health Sciences » HSCI 314 - Organization and Delivery of Health » Fall 2019

Question #1

Which term refers to facilities and health care professionals providing care?

A. Process

B. Outcome

C. Quality

D. Structure

Question #2

Outcomes, one of the dimensions of quality, may be defined as which of the following?

A. End results that people experience and care about

B. Set of services provided

C. The right care for the right patient at the right time

D. Facilities and health care professionals providing care

Question #3

Today patients can and do reliably report on their experience of care through which of the following?

A. Interviews with hospital administrators

B. Billing data

C. Standardized surveys

D. Medical charts