West Los Angeles College » Hospitality » Hospitality 320 - Hospitality Law » Fall 2019

Hospitality 320 - Hospitality Law » Fall 2019 » Quiz 1

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Question #1

Hospitality managers cannot be expected to know every law that exist in the hospitality industry. But what they must know is how to effectively manage their legal environment. Certain concepts they need to know include:

A. It is possible to use the philosophy of preventive management to manage the legal environment and minimize the chances of litigation.

B. Laws have an evolutionary nature, based on changes in society.

C. Laws have historical origins, and the manager needs to know them

D. all the above

Question #2

Regarding ethical analysis – if unsure if a decision one is about to make is ethical, certain questions can be asked, including:

A. Am I being honest?

B. Would I publicize my action?

C. Is it legal?

D. all the above

E. Is it fair?

Question #3

The term “litigation” means: The act of initiating and carrying on a lawsuit.

A. FALSE

B. TRUE

Question #4

The textbook defines “Hospitality Law” as: Those laws that relate to the industry involved with the provision of food, lodging, travel, meetings, events, and entertainment services to its guests, employees, vendors, and clients.

A. FALSE

B. TRUE

Question #5

It is considered impossible for a Hospitality Manager to know all the legal requirements that may apply to his or her operation. It IS possible, however, to take certain actions, including:

A. Be aware of the major entities responsible for regulation.

B. all the above

C. Stay abreast of changes in regulations that affect your segment of the industry.

D. Understand how to resolve conflicting regulations.

E. Be aware of the process for responding to an inquiry or complaint from a regulatory entity.

Question #6

The Hospitality industry is regulated by a variety of federal, state, and local governmental entities. Federal agencies include:

A. Equal Employment Opportunity Commission (EEOC)

B. Occupational Safety and Health Administration (OSHA)

C. all the above

D. Internal Revenue Service (IRS)

E. Food and Drug Administration (FDA)

Question #7

The Department of Justice is a Federal agency.

A. FALSE

B. TRUE

Question #8

The Department of Homeland Security is a Federal agency.

A. FALSE

B. TRUE

Question #9

Common Hospitality Organizational Structures include:

A. Sole Proprietorship

B. all the above

C. C Corporation

D. General Partnership

E. Limited Partnership

Question #10

Common Hospitality Operating Structures include:

A. Condo Hotels/Shared Services

B. all the above

C. Owner-Operator

D. Franchise

E. Management Contract

Question #11

Organizational structure is: The legal entity that owns a business.

A. TRUE

B. FALSE

Question #12

Operating structure is: The relationship between a business’s ownership and its management.

A. FALSE

B. TRUE

Question #13

Essential components that must be present to create a valid contract include:

A. Offer

B. Acceptance

C. Consideration

D. all the above

Question #14

Legal acceptance of a contract may be established by:

A. Verbal or nonverbal agreement

B. Acceptance of a deposit

C. all the above

D. Acceptance of partial or full payment

E. Agreement in writing

Question #15

Regarding contracts, a “counter offer” is a conditional agreement to the terms and conditions of an offer that includes a change to those terms, creating a new offer.

A. FALSE

B. TRUE

Question #16

“Breach of Contract” does NOT mean failure to keep the promises of agreements of a contract.

A. FALSE

B. TRUE

Question #17

Many of the contracts used in the Hospitality industry are very similar to those used in other industries. However, there are some contracts unique to the Hospitality industry, including:

A. all the above

B. Group Lodging Contracts

C. Management Operating Contracts

D. Franchise-related Contracts

E. Meeting Space Contracts

Question #18

According to the text, Meeting Professionals International (MPI) is the world’s largest association of meeting planning professionals with over 20,000 members. They offer educational services designed to help meeting professionals better manage their meeting planning business.

A. TRUE

B. FALSE

Question #19

Meeting planners are professionals who plan and organize meetings and events for their employers and clients. They negotiate sleeping rooms, meeting space, and a multitude of services with hotels, convention centers, country clubs, restaurant, catering halls, and many other venues and vendors.

A. TRUE

B. FALSE

Question #20

Essential Clauses for providing products and services to guests include:

A. all the above

B. Length of time the contract prices exists.

C. Identification of Who is authorized to modify the contract

D. Deposit and Cancellation policies

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