West Los Angeles College » Hospitality » Hospitality 320 - Hospitality Law » Fall 2019

Hospitality 320 - Hospitality Law » Fall 2019 » Quiz 1

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Question #1

Hospitality managers cannot be expected to know every law that exist in the hospitality industry. But what they must know is how to effectively manage their legal environment. Certain concepts they need to know include:

A. all the above

B. Laws have historical origins, and the manager needs to know them

C. Laws have an evolutionary nature, based on changes in society.

D. It is possible to use the philosophy of preventive management to manage the legal environment and minimize the chances of litigation.

Question #2

Regarding ethical analysis – if unsure if a decision one is about to make is ethical, certain questions can be asked, including:

A. all the above

B. Would I publicize my action?

C. Am I being honest?

D. Is it fair?

E. Is it legal?

Question #3

The term “litigation” means: The act of initiating and carrying on a lawsuit.

A. FALSE

B. TRUE

Question #4

The textbook defines “Hospitality Law” as: Those laws that relate to the industry involved with the provision of food, lodging, travel, meetings, events, and entertainment services to its guests, employees, vendors, and clients.

A. FALSE

B. TRUE

Question #5

It is considered impossible for a Hospitality Manager to know all the legal requirements that may apply to his or her operation. It IS possible, however, to take certain actions, including:

A. Be aware of the process for responding to an inquiry or complaint from a regulatory entity.

B. all the above

C. Be aware of the major entities responsible for regulation.

D. Understand how to resolve conflicting regulations.

E. Stay abreast of changes in regulations that affect your segment of the industry.

Question #6

The Hospitality industry is regulated by a variety of federal, state, and local governmental entities. Federal agencies include:

A. Equal Employment Opportunity Commission (EEOC)

B. Internal Revenue Service (IRS)

C. Food and Drug Administration (FDA)

D. all the above

E. Occupational Safety and Health Administration (OSHA)

Question #7

The Department of Justice is a Federal agency.

A. TRUE

B. FALSE

Question #8

The Department of Homeland Security is a Federal agency.

A. TRUE

B. FALSE

Question #9

Common Hospitality Organizational Structures include:

A. Limited Partnership

B. General Partnership

C. Sole Proprietorship

D. all the above

E. C Corporation

Question #10

Common Hospitality Operating Structures include:

A. Franchise

B. all the above

C. Management Contract

D. Condo Hotels/Shared Services

E. Owner-Operator

Question #11

Organizational structure is: The legal entity that owns a business.

A. TRUE

B. FALSE

Question #12

Operating structure is: The relationship between a business’s ownership and its management.

A. FALSE

B. TRUE

Question #13

Essential components that must be present to create a valid contract include:

A. Offer

B. all the above

C. Acceptance

D. Consideration

Question #14

Legal acceptance of a contract may be established by:

A. all the above

B. Agreement in writing

C. Acceptance of partial or full payment

D. Verbal or nonverbal agreement

E. Acceptance of a deposit

Question #15

Regarding contracts, a “counter offer” is a conditional agreement to the terms and conditions of an offer that includes a change to those terms, creating a new offer.

A. FALSE

B. TRUE

Question #16

“Breach of Contract” does NOT mean failure to keep the promises of agreements of a contract.

A. FALSE

B. TRUE

Question #17

Many of the contracts used in the Hospitality industry are very similar to those used in other industries. However, there are some contracts unique to the Hospitality industry, including:

A. Group Lodging Contracts

B. Management Operating Contracts

C. Meeting Space Contracts

D. all the above

E. Franchise-related Contracts

Question #18

According to the text, Meeting Professionals International (MPI) is the world’s largest association of meeting planning professionals with over 20,000 members. They offer educational services designed to help meeting professionals better manage their meeting planning business.

A. FALSE

B. TRUE

Question #19

Meeting planners are professionals who plan and organize meetings and events for their employers and clients. They negotiate sleeping rooms, meeting space, and a multitude of services with hotels, convention centers, country clubs, restaurant, catering halls, and many other venues and vendors.

A. FALSE

B. TRUE

Question #20

Essential Clauses for providing products and services to guests include:

A. Identification of Who is authorized to modify the contract

B. all the above

C. Deposit and Cancellation policies

D. Length of time the contract prices exists.

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