Marketing 346 - Market Research » Spring 2023 » Chapter 2 SmartBook Reading Assignment

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Question #1
Information previously collected for some other problem or issue is called _____________ ______________
A.   stored data
B.   secondary data
C.   research data
D.   primary data
Question #2
_____________ technologies refer to technologies such as caller ID that are used as a means of protecting one’s privacy against intrusive marketing practices such as by telemarketers and illegal scam artists.
A.   Gatekeeper or gatekeeping
B.   Storage
C.   Trace
Question #3
Match the category of research design against their corresponding descriptions. Exploratory research
A.   It produces insights that help define the problem situation confronting a researcher or improves the understanding of consumer motivations, attitudes, and behavior that are not easy to access using other research methods.
B.   It usually means numeric rather than textual data in the marketing research industry.
C.   It is most suitable when the research objectives include a requirement to understand which variables cause a dependent variable to move.
Question #4
Match the category of research design against their corresponding descriptions. Descriptive research
A.   It produces insights that help define the problem situation confronting a researcher or improves the understanding of consumer motivations, attitudes, and behavior that are not easy to access using other research methods.
B.   It is most suitable when the research objectives include a requirement to understand which variables cause a dependent variable to move.
C.   It usually means numeric rather than textual data in the marketing research industry.
Question #5
Match the category of research design against their corresponding descriptions. Causal research
A.   It usually means numeric rather than textual data in the marketing research industry.
B.   It produces insights that help define the problem situation confronting a researcher or improves the understanding of consumer motivations, attitudes, and behavior that are not easy to access using other research methods.
C.   It is most suitable when the research objectives include a requirement to understand which variables cause a dependent variable to move.
Question #6
One of the many developments that affect marketing decision makers is ______.
A.   the ban on the use of secondary data for marketing research
B.   the expansion of firms into global markets
C.   the federal restriction on the use of gatekeeper technologies
D.   the deanonymization of research data
Question #7
Which of the following are the approaches used for data collection?
A.   Content analysis, Observation
B.   Observation, Questioning
C.   Trace analysis, Content analysis
D.   Trace analysis, Questioning
Question #8
Identify the statements that validate the significant role of marketing research in strategy development.
A.   It is being used increasingly to shift the focus of firms from consumers to employees. It is being used increasingly to find new business opportunities.
B.   It is used more and more to develop new service, product, and delivery ideas. It is being used increasingly to shift the focus of firms from consumers to employees.
C.   It is frequently employed in intrusive marketing practices. It is being used increasingly to shift the focus of firms from consumers to employees.
D.   It is being used increasingly to find new business opportunities. It is used more and more to develop new service, product, and delivery ideas.
Question #9
Identify the features of different data analysis procedures used by researchers.
A.   They help researchers carefully interpret the results of studies. They enable researchers to integrate several aspects of research findings into conclusions that can answer research questions. They allow researchers to test models of cause-effect relationships.
B.   They allow researchers to test models of cause-effect relationships. They enable researchers to assess data quality. They allow researchers to statistically test hypotheses for significant differences or correlations among several variables.
C.   They enable researchers to integrate several aspects of research findings into conclusions that can answer research questions. They allow researchers to test models of cause-effect relationships. They enable researchers to assess data quality.
D.   They help researchers carefully interpret the results of studies. They enable researchers to assess data quality. They allow researchers to statistically test hypotheses for significant differences or correlations among several variables.
Question #10
True or false: A consequence of technological advances on organizations is the ongoing collection of data that is placed in a data warehouse and is available as primary data that could be useful for understanding business problems and for improving decisions.
A.   FALSE
B.   TRUE
Question #11
How do advances in gatekeeper technologies affect marketers?
A.   They challenge marketers to find innovative methods to reach respondents.
B.   They motivate marketers to use intrusive means of data collection.
C.   They eliminate all means of communication between marketers and consumers.
D.   They provide marketers easy access to customer information.
Question #12
The new sets of cultural issues confronted by marketing decision makers as a result of global expansion of firms compel researchers to ______.
A.   reduce their emphasis on the use of ethical means of data collection
B.   concentrate on data collection tasks, data interpretation, and information management activities
C.   remove their focus from strategy development and competitive intelligence
D.   focus on the revival of the traditional marketing research process
Question #13
In the context of the changing view of the marketing research process, research is being viewed as a(n) Blank______.
A.   key tool for driving out existing competitors from a market
B.   important element for preventing the entry of new businesses in a market
C.   vital component in developing competitive intelligence
D.   critical factor in implementing intrusive marketing practices
Question #14
Which of the following do researchers do in the data analysis stage of the information research process?
A.   They integrate several aspects of research findings into conclusions that can answer research questions.
B.   They create knowledge for decision makers through engaged and careful interpretation of data.
C.   They use data visualization tools to efficiently explain research findings to decision makers.
D.   They conduct a detailed examination of data using procedures that vary widely in complexity and sophistication.
Question #15
The __________ _________  process is a systematic approach to collecting, analyzing, interpreting, and transforming data into decision-making information.
A.   primary research
B.   marketing reserch
C.   target research
D.   information research
Question #16
One of the many developments that affect marketing decision makers is Blank______.
A.   the expansion of firms into global markets
B.   the federal restriction on the use of gatekeeper technologies
C.   the ban on the use of secondary data for marketing research
D.   the deanonymization of research data
Question #17
Who are primarily responsible for the initial recognition of an opportunity or a problem in marketing research?
A.   Distributors
B.   Researchers
C.   Consumers
D.   Decision makers
Question #18
Which of the following are situations in which marketing research may be considered dispensable?
A.   When the information value of research is remarkable. When there are major shortages of resources
B.   When there are major shortages of resources. When the benefits of formal research are outweighed by its costs.
C.   When the benefits of formal research are outweighed by its costs. When the past experiences of decision makers are inadequate
D.   When the past experiences of decision makers are inadequate. When the information value of research is remarkable
Question #19
The research process consists of 11 steps that must be completed correctly to get accurate information for decision making. These task steps are guided by Blank______.
A.   intuition
B.   tradition
C.   the arbitrary method
D.   the scientific method
Question #20
When does data become knowledge?
A.   When someone presents data in graphs or tables
B.   When someone presents data in the form of questions
C.   When someone uses data to make assumptions
D.   When someone interprets data and attaches meaning to it
Question #21
In the context of the changing view of the marketing research process, why is the term "information research process" considered to be a more suitable name for the traditional marketing research process?
A.   It manifests the evolving changes in the market research industry that affect organizational decision makers.
B.   It reflects the decreasing role of marketing decision makers in the creation of competitive intelligence.
C.   It depicts the decreasing focus of research on strategy development.
D.   It reiterates the necessity to adopt intrusive methods of data collection.
Question #22
Identify a situation in which marketing decision makers may choose to avoid research despite discovering a problem.
A.   The information available in their internal record systems is inadequate.
B.   The informational value of research is confirmed by experts.
C.   The potential benefits of conducting research outweigh the cost involved.
D.   The time frame to effectively carry out research activities is inadequate.
Question #23
Which of the following do researchers do in the data analysis stage of the information research process?
A.   They create knowledge for decision makers through engaged and careful interpretation of data.
B.   They integrate several aspects of research findings into conclusions that can answer research questions.
C.   They use data visualization tools to efficiently explain research findings to decision makers.
D.   They conduct a detailed examination of data using procedures that vary widely in complexity and sophistication.
Question #24
The primary goal of the marketing research process is to provide decision makers with knowledge that will help them solve problems or pursue opportunities.
A.   FALSE
B.   TRUE
Question #25
One of the many developments that affect marketing decision makers is Blank______.
A.   the deanonymization of research data
B.   the expansion of firms into global markets
C.   the ban on the use of secondary data for marketing research
D.   the federal restriction on the use of gatekeeper technologies
Question #26
Identify the interrelated steps involved in the process of determining a research problem.
A.   Identifying and clarifying information needs. Specifying research objectives and confirming the information value. Defining the research questions
B.   Developing the sampling design and the sample size. Executing the research design. Defining the research questions
C.   Identifying and clarifying information needs. Developing the sampling design and the sample size. Defining the research questions
D.   Identifying and clarifying information needs. Specifying research objectives and confirming the information value. Executing the research design.
Question #27
In the context of identifying and clarifying information needs for research, identify the essential components that should be included in a problem definition process.
A.   Decision makers must determine the real business problem and then inform researchers. Decision makers and researchers must select the unit of analysis. Decision makers and researchers must comprehend the complete problem. Decision makers and researchers must work separately.
B.   Decision makers and researchers must identify measurable symptoms and discern them from the root problem. Decision makers and researchers must select the unit of analysis. Decision makers must determine the real business problem and then inform researchers. Decision makers and researchers must agree on the decision maker's purpose for the research.
C.   Decision makers and researchers must identify measurable symptoms and discern them from the root problem. Decision makers and researchers must work separately. Decision makers and researchers must comprehend the complete problem. Decision makers and researchers must agree on the decision maker's purpose for the research.
D.   Decision makers and researchers must identify measurable symptoms and discern them from the root problem. Decision makers and researchers must select the unit of analysis. Decision makers and researchers must comprehend the complete problem. Decision makers and researchers must agree on the decision maker's purpose for the research.
Question #28
How does problem definition begin in marketing research?
A.   By discovering the symptoms of a problem
B.   By determining the purpose of research
C.   By ascertaining the root cause of a problem
D.   By identifying the scope for research
Question #29
In the context of ascertaining a marketing research problem, the iceberg principle states that Blank______.
A.   the research decisions that overlook the evident measurable symptoms are always
B.   the business problem perceived by decision makers is often only a symptom of the root cause
C.   researchers overlook the business problems that are below the waterline of observation
D.   solutions for the perceived problem often curb the growth and escalation of a root problem
Question #30
Based on a company management's recognition of the need for information to improve decision making, the three interrelated steps in the first phase of the information research process help Blank______.
A.   bring together researchers and decision makers
B.   develop the most representative sample design and sample size
C.   choose the most appropriate research design to achieve the research objectives
D.   examine measurement issues and scales
Question #31
In the context of identifying and clarifying information needs for research, one of the essential components of the problem definition process is that Blank______.
A.   researchers should question the decision maker's rationale for initiating the research
B.   respondents should question a researcher's understanding of the problem at hand
C.   decision makers and researchers must ascertain the relevant variables
D.   decision makers and consumers must agree on the purpose of the research
Question #32
Identify the significance of a situation analysis in understanding the complete problem situation.
A.   It enhances the relationship between consumers and marketing firms. It provides a decision maker with a general idea of why research is needed to solve an existing business problem.
B.   It tries to determine the events and factors that have led to the situation, as well as any potential aftereffects. It improves communication between researchers and decision makers.
C.   It improves communication between researchers and decision makers. It enhances the relationship between consumers and marketing firms.
D.   It provides a decision maker with a general idea of why research is needed to solve an existing business problem. It tries to determine the events and factors that have led to the situation, as well as any potential aftereffects.
Question #33
In the context of ascertaining the research purpose, the Blank______ holds that decision makers are aware of only 10 percent of the true business problem.
A.   central limit theorem
B.   Peter principle
C.   Pac-Man defense
D.   iceberg principle

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