Management 339 - Managing Operations » Spring 2023 » Review Quiz 7

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Question #1
The fundamental rethinking and radical redesign of processes to improve performance dramatically in terms of cost, quality, service, and speed is known as:
A.   Process analysis
B.   Process reconfiguration
C.   Process improvement
D.   Process reengineering
E.   Process structure
Question #2
A summary of data measured on a continuous scale, showing the frequency distribution of a variable is called _____________. This tool is useful in getting a sense of the distribution of observed values.
A.   Fishbone diagram
B.   Bar chart
C.   Histogram
D.   Checklist
E.   Pareto chart

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