SNHP 405 - Informatics and Data Management » Spring 2023 » Test 4
Need help with your exam preparation?
Get Answers to this exam for $6 USD.
Get Answers to all exams in [ SNHP 405 - Informatics and Data Management ] course for $25 USD.
Existing Quiz Clients Login here
Question #1
Which form of compensation includes bonuses or stock options?
A.
Wages
B.
Supplemental benefits
C.
Salary
D.
Incentives
Question #2
Which of the following is not a key element of strategic planning?
A.
Constants
B.
Catalysts
C.
Creations
D.
Choices
Question #3
Title VII of the Civil Rights Act of 1964 bans _________ in compensation, terms, and conditions of employment based on race, religion, color, sex, or national origin
A.
demotion
B.
separation
C.
termination
D.
discrimination
Question #4
What is the term for the process of ending employment?
A.
Separation
B.
Retiring
C.
Termination
D.
Departing
Question #5
Which of the following best describes total quality management (TQM)?
A.
A customer-focused management philosophy
B.
An employee-focused management philosophy
C.
A theory that employees dislike work
D.
A philosophy that employees will excel when they feel a sense of fulfillment at work
Question #6
What is the term for formal compensation in return for an employee’s service or merit?
A.
Recognition program
B.
Reward program
C.
Incentive
Question #7
To be classified as a full-time employee, what are the minimum number of hours you must work in a work week?
A.
20
B.
30
C.
38
D.
32
Question #8
Which of the following describes the results that must be achieved while doing a job?
A.
Position summary
B.
Job descriptions
C.
Performance standards
D.
Qualifications
Question #9
Which of the following is not a function of directing?
A.
Decision making
B.
Giving orders
C.
Instructing others
D.
Correcting deviations from the plan
Question #10
The key to supervision is best described by which of the following statements?
A.
Recognize that work is done through other people
B.
Recognize that doing the work oneself is the best form of role modeling
C.
Recognize that employees must be frequently monitored to perform their best
Question #11
On what element of planning does management planning focus?
A.
Where
B.
Why
C.
What
D.
How
Question #12
Which is not a step in the disciplinary process?
A.
written reprimand
B.
oral writing
C.
Termination of employment
D.
demotion
E.
coaching
Question #13
Which of the following involves focusing on how to minimize disruptions or destruction of technologies or systems?
A.
Disaster assessment
B.
Disaster recovery plan
C.
Disaster planning
D.
Risk assessment
Question #14
The process of assigning workers to all positions in an organization is called _________ . It includes recruiting, selecting, training, orienting, and compensating members of an organization’s work force.
A.
departing
B.
coaching
C.
separation
D.
staffing
Question #15
Which of the following are true regarding OSHA regulations?
A.
The employee is responsible for maintaining a safe work environment.
B.
The OSHA regulations are guidelines and are not mandated.
C.
The employer must develop and implement a health and safety program to achieve employee protections.
Question #16
Which of the following do supervisors find to be the most unpleasant experience of their duties?
A.
Hiring and firing employees
B.
Establishing appropriate training programs
C.
Dealing with problem behaviors
Question #17
During which stage of the management process should an organization create a mission statement?
A.
Controlling
B.
Planning
C.
Organizing
D.
Directing
Question #18
Controlling is an important part of management. Which of the following would be the best description of process controls?
A.
Designed to evaluate final results
B.
Designed to prevent problems
C.
Designed to anticipate problems
D.
Designed to measure and evaluate the work in progress
Question #19
On what element of planning does strategic planning focus?
A.
Why
B.
Where
C.
What
D.
How
Question #20
Organizing the work environment refers to both the physical layout of the space where the work is performed and the _______ associated within.
A.
dynamics
B.
politics
C.
economics
D.
ergonomics
Question #21
_________ means to determine what tasks should be done, who will do them, the reporting structure, and at what level decisions will be made.
A.
Organizing
B.
Facilitating
C.
Planning
D.
Departing
Question #22
Who generally sets the parameters of the telework arrangement?
A.
State legislators
B.
The employee
C.
The supervisor
D.
The organization
Question #23
An obstacle, whether physical or procedural, that prevents an employee from performing the duties of the job is called what?
A.
Functional limitation
B.
Undue hardship
C.
Reasonable accommodation
D.
Workplace barrier
Question #24
The Family Medical Leave Act allows employees to take how many weeks of unpaid leave?
A.
5
B.
10
C.
15
D.
12
Question #25
Which of the following is an example of voluntary separation?
A.
An employee is fired
B.
An employee choosing to retire
C.
Corporate downsizing
D.
The result of disciplinary action
Question #26
Who was a proponent of participatory management?
A.
Max Weber
B.
Elton Mayo
C.
W. Edwards Deming
D.
Douglas McGregor
Question #27
On what element of planning does operational planning focus?
A.
Where
B.
How
C.
Who
D.
What
Question #28
A manager assigns a subordinate to investigate and evaluate various computer system options for possible implementation to upgrade the current technology. This is an example of ____________________.
A.
facilitating authority
B.
delegating authority
C.
directing authority
Question #29
A supervisor offers to promote an employee in exchange for sexual favors is an example of Quid pro quo?
A.
False
B.
True
Question #30
Which of the following is an example of an involuntary separation?
A.
An employee’s fixed term of employment expires
B.
The company downsizes and has to lay off the employee
C.
An employee resigns to take another position with higher pay
Question #31
The ADA (Americans with Disabilities Act) applies to which group of individuals?
A.
Employees
B.
Customers
C.
Visitors
D.
Job applicants
Question #32
In which of the following scenarios would workers’ compensation apply?
A.
An employee is in a car accident while on vacation and requires time off for surgery.
B.
An employee is laid off due to downsizing of the company.
C.
An employee develops carpel tunnel syndrome from computer use at work and must undergo a surgical procedure.
Question #33
A reference check serves which purpose(s)?
A.
Gathering additional information about the candidate that may be useful in the hiring decision
B.
Verifying the candidate is who they say they are
C.
Verifying the candidate’s financial status
D.
Gathering additional information as to why the candidate left their current job
Question #34
The myriad similarities between and among people in a defined setting is defined as diversity
A.
False
B.
True
Question #35
Match the term with its descriptor. efforts to implement changes to business processes as a means to improve performance
A.
project management
B.
SWOT technique
C.
process improvement
D.
policy
Question #36
Match the term with its descriptor. a form of analysis used to identify strengths, weaknesses, opportunities, and threats an organization may face in relation to the competitive marketplace
A.
policy
B.
project management
C.
SWOT technique
D.
process improvement
Question #37
Match the term with its descriptor. decision-making guide that establishes the parameters for taking action and meeting objectives
A.
policy
B.
SWOT technique
C.
project management
D.
process improvement
Question #38
Match the term with its descriptor. temporary endeavors undertaken to produce a definite product or service
A.
SWOT technique
B.
policy
C.
process improvement
D.
project management
Question #39
How many steps are involved in strategic planning?
A.
3
B.
2
C.
5
D.
4
Question #40
What term describes the act of advising another through an established formal relationship?
A.
Team building
B.
Coaching
C.
Mentoring
D.
Advising
Question #41
The company leaders are meeting to discuss the long-term vision and goals of their enterprise and how to fulfill them. This is an example of which of the following?
A.
Mission statement
B.
Vision statement
C.
Strategic planning
Question #42
Which of the following does not describe planning?
A.
Method identification
B.
Assessment of the organization’s external environment
C.
The establishment of a basic mission
D.
Goal setting
Question #43
What is the ability to keep valuable employees from seeking employment elsewhere?
A.
Recruitment
B.
Conflict
C.
Retention
D.
Motivation
Question #44
Which of the following is an example of a technical threat?
A.
Unauthorized access to data
B.
Malicious destruction of assets
C.
Telecommunication failure
D.
Improper handling of data
Question #45
What is the process of equipping people with the tools, knowledge, and opportunities they need to develop themselves and become more effective?
A.
Advising
B.
Team building
C.
Coaching
D.
Mentoring
Question #46
Federal law offers protections against age discrimination to workers who are over what age?
A.
60 years old
B.
40 years old
C.
65 years old
D.
50 years old
Question #47
Furniture and surfaces to work on that prevent injury to employees, noise control, adequate lighting, pleasing aesthetics are examples of ergonomics
A.
False
B.
True
Question #48
An independent contractor is best described by which of the following?
A.
An individual who agrees to perform certain work according to their own means, manner, and methods of performance
B.
Employed by a service firm and assigned to work at a business or organization
C.
Also known as a common law employee
D.
Works less than 30 hours per week
Question #49
Which of the following is not an element of a mission statement?
A.
The core values or guides to behavior used when engaging in the critical functions
B.
The purpose or ultimate outcome of the organization
C.
The critical functions performed to achieve the organization’s purpose
D.
An idealized goal that proposes a new future for an organization
Question #50
A method used to measure an organization’s level of preparedness to prevent and recover from a disaster is called what?
A.
Disaster recovery plan
B.
Disaster planning
C.
Risk assessment
Need help with your exam preparation?
Get Answers to this exam for $6 USD.
Get Answers to all exams in [ SNHP 405 - Informatics and Data Management ] course for $25 USD.
Existing Quiz Clients Login here